2025 Jeep Grand Cherokee

Car cut off while driving, again. Full dashboard started to flash, warnings, stated that there was no battery, no gas. I was stopped in traffic and managed to pull over and had restart the car. This is the second time that it has cut off while driving . The first time my toddler son was in the car in morning traffic and it cut off. This is an extreme safety hazard for myself, my family and others driving. The entire system failed. It was supposedly fixed before but the problem is still there.

NHTSA ID

11764600

Incident

Sep 16, 2026

On XXX at approximately 1:32 p.m., I was stopped in a Starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal. Without any intentional acceleration input from me, the vehicle suddenly lurched forward. The movement was significant enough that I initially believed the vehicle behind me had struck my Jeep. I then confirmed that the vehicle behind me had not made contact with my vehicle. Fortunately, I had left sufficient distance between my Jeep and the vehicle in front of me, and no collision occurred. This is the second serious unintended vehicle-control event I have experienced with this vehicle. I previously submitted NHTSA Complaint #XXX after the vehicle unexpectedly applied severe braking while I was driving, without an apparent obstacle or braking input from me. The sudden deceleration in that incident caused the seatbelt restraint to injure my chest. Following the first incident, the Jeep dealership retained the vehicle for approximately one week but was unable to duplicate the condition or determine its cause. I subsequently reported the incident to Stellantis. Stellantis has opened escalated Case #XXX and has now assigned a third-party investigator to inspect the vehicle. I am submitting this additional report because the vehicle has now exhibited two separate unintended vehicle-control events: unexpected severe braking while driving and unexpected forward movement while completely stopped with my foot on the brake. I no longer feel that the vehicle is safe to drive. Vehicle: 2025 Jeep Grand Cherokee 4xe VIN: [XXX] Prior NHTSA Complaint: XXX Stellantis Case: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11763012

Incident

Sep 5, 2026

2025 Jeep Grand Cherokee with approximately 34,214 miles. The vehicle has an ongoing clicking noise during acceleration and deceleration that has been presented to an authorized Jeep dealership for repair on multiple occasions and remains unresolved. The vehicle was returned to the dealership again on September 4, 2026. The repair order documents “CLICKING NOISE WHEN ACCELERATING AND SLOWING DOWN.” The clicking concern originally began much earlier in the vehicle's life and has continued despite repeated service visits and attempts to diagnose the cause. During this most recent visit, the vehicle also had a red brake warning displayed on the dashboard. The dealership advised me that this warning was related to a computer issue that required a reset. The reset was performed and I was advised that the braking system was functioning properly. The warning has not returned as of the date of this complaint. I am including this only as part of the vehicle's service history. My primary concern is the recurring clicking during acceleration and deceleration. The cause has not been identified or corrected despite repeated warranty service visits. The manufacturer has also been notified of this ongoing issue. I have repeatedly requested that my manufacturer case remain open while the concern remains unresolved, but the case has previously been closed despite those requests. The vehicle remains under the manufacturer's warranty. I am submitting this complaint so that the recurring unresolved condition is formally documented with NHTSA in the event that similar complaints are reported by other owners.

NHTSA ID

11762767

Incident

Dec 31, 1969

Have had two different tires with golf ball size knots come up on sidewall

NHTSA ID

11762593

Incident

Oct 16, 2025

On XXX, I was involved in a motor vehicle collision on [XXX] in [XXX] while driving a leased 2025 Jeep Grand Cherokee. The airbags in the Jeep did not deploy during the collision. The other vehicle involved was an approximately 10-year-old Honda SUV, and its airbags did deploy. Fortunately, I did not sustain an injury in the collision. However, the Jeep was subsequently declared a total loss. The vehicle has since been removed from the lot where it was being held, and I no longer have possession of or access to it. I therefore cannot independently inspect the airbag system or obtain crash data from the vehicle. I am reporting this because I am concerned about whether the airbag and occupant restraint systems in the vehicle functioned as designed during the collision. I would like NHTSA to document this incident and consider whether the non-deployment warrants further review. I can provide the VIN and other information about the vehicle and collision if needed. I would also like any available Event Data Recorder (EDR) or other crash-related data to be preserved and reviewed if possible. The vehicle was leased rather than owned and has since been declared a total loss. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11760741

Incident

Jun 3, 2026

New vehicle failure to start on four occasions over approximately sixteen months due to overnight parasitic battery drain. Following the first incident the dealer replaced both the main and auxiliary batteries. Following the second incident the dealer tested and charged both batteries and performed software update to body control module (BCM). Following the third incident the dealer tested both batteries and checked codes. Following the fourth incident the dealer replaced both the main and auxiliary batteries. The incidents required towing or jump starting.

NHTSA ID

11760074

Incident

Aug 17, 2026

Vehicle was unable to be shutdown and was locked in park. Can was not responding to turning off while in the garage and engine running. Since the vehicle was inside an attached garage, we were concerned about Carbon Monoxide getting into the house. No way to turn car off and had to involve police/fire department. Disconnected the battery terminal in the trunk which was unable to be opened, so we had to crawl through the side passenger door to get into the trunk. The vehicle is now at the dealer (Wilde Chrysler Dodge Jeep Ram, at [XXX] in [XXX]). No police report #, but CAD entry from officer in having to assist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759988

Incident

Aug 23, 2026

While driving my 2025 Jeep Grand Cherokee 4xe, the vehicle suddenly and unexpectedly applied the brakes very hard without any braking input from me. There was no apparent obstacle, vehicle, or other condition in front of me that would have required emergency braking. The braking was extremely abrupt and forceful. The sudden deceleration caused my seat belt to lock and restrain me hard enough to cause significant bruising and pain across my chest and reconstructed breasts. I recently underwent a double mastectomy with breast reconstruction, which made the impact and resulting injury particularly concerning. I brought the vehicle to an authorized Jeep dealership immediately following the incident because I am concerned that the vehicle's automatic emergency braking, forward collision warning system, or another braking or electronic system may have malfunctioned. The dealership has now had the vehicle for approximately one week. I have been advised that they have been unable to reproduce the incident or identify a problem that explains why the vehicle unexpectedly applied the brakes. I am extremely concerned about operating the vehicle because the cause of this unintended braking event has not been identified or repaired, and I have no assurance that it will not happen again. An unexpected emergency-braking event at highway speed, in traffic, or with another vehicle traveling closely behind could result in a serious collision or injury. This incident is particularly concerning to me given the other safety-related recalls and issues affecting my Jeep Grand Cherokee 4xe. I am submitting this complaint so NHTSA has a record of the unintended braking event and can determine whether similar incidents have been reported involving this vehicle or its braking/automatic emergency braking systems.

NHTSA ID

11759932

Incident

Aug 21, 2026

MIL-On and/or Engine Oil Leak

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB