RoadVitals

2007 Jeep Grand Cherokee

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,108
Latest Apr 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jul 21, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
42
21 injuries, 0 deaths reported

Overview

Our database contains 1,108 NHTSA owner-reported complaints for the 2007 Jeep Grand Cherokee, most frequently naming the electrical, engine and powertrain (other) categories. 7 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V438000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Jul 21, 2014
649,353 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
The risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLCManufacturer number P41View on NHTSA.gov
13V175000

ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

May 7, 2013
295,345 units potentially affected
The defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
The risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
The remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Chrysler Group LLCManufacturer number N23View on NHTSA.gov
09E039000

SUSPENSION

Jun 19, 2009
44 units potentially affected
The defect: ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
The risk: THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
The remedy: ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
ROCK KRAWLER/PURE PERFORMANCE GROUP, INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE14017ClosedPreliminary Evaluation

Air Bag Non-deployment

Opened Jun 16, 2014
Closed Dec 23, 2014

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

ELECTRICAL SYSTEM:IGNITIONLed to recall 14V438000
AQ10001ClosedAudit Query

Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010
Closed Dec 28, 2015

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

UNKNOWN OR OTHER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 1,108
Electrical
Filed Apr 9, 2026

The contact owns a 2007 Jeep Grand Cherokee. The contact stated after the ignition switch was replaced under NHTSA Campaign Number: 14V438000 (Electrical System), the vehicle started making an abnormally loud sound at startup. The vehicle was taken to Auto Zone; however, no diagnostic trouble code was retrieved. The vehicle not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 192,000.

NHTSA ID
11730123
Incident
Jan 31, 2026
Mileage
192,000 mi
BrakesEngineExterior lighting
Filed Jun 4, 2025
Fire reported

I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.

NHTSA ID
11664773
Incident
May 1, 2023
ElectricalEngineExterior lighting
Filed Apr 22, 2025
Crash reported

I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.

NHTSA ID
11655982
Incident
Apr 17, 2025
Filed Apr 9, 2025

I have a warning light telling me to check my gas cap. I check out and nothing seems to be wrong. But I do go through a lot of gas. I don't know if there needs to be a new gas cap put on or if it's part of the fuel system

NHTSA ID
11653797
Incident
Feb 12, 2025
ElectricalExterior lighting
Filed Apr 9, 2025

When I'm driving down the road my car won't shut off. I have to pull over to the side of the road turn my key completely off and take it out put it back in and start it. It takes a couple of times to get it started as I have to move the key back and forth and then it will start. I did a check engine light check. And it is saying something about a Anti-Theft ignition problem. My headlights stay on all the time and blink when it is shut off.

NHTSA ID
11653796
Incident
Jul 10, 2024
Electrical
Filed Jan 13, 2025

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) by the previous owner; however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle momentarily lost automotive power and occasionally shut off while idling. The local dealer informed the contact that the parts needed to repair the vehicle were not available. Additionally, the contact attempted to temporarily repair the vehicle with an after-market part; however, the failure reoccurred. The vehicle was not repaired due to parts not being available. The vehicle was towed to an independent mechanic where the crankshaft sensor was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

NHTSA ID
11635699
Incident
Jan 15, 2022
Mileage
180,000 mi
Electrical
Filed Nov 19, 2024

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start up after several attempts. The contact stated that there were several unknown warning lights illuminated. The vehicle was taken to the dealer on several occasions, and the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired and remained with the dealer. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

NHTSA ID
11626160
Incident
May 1, 2024
Mileage
113,000 mi
Brakes
Filed Jun 11, 2024

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at undisclosed speeds, the contact became aware that the front brakes were separating. The contact stated that the air bag warning light was illuminated. The local dealer was contacted and advised that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V168000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11593636
Incident
Jun 1, 2024
Mileage
100,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100645

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

101232

POWER TRAIN

Plate - Planetary

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9004009

POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

9004361

POWER TRAIN

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Grand Cherokee by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026113051.0
2025653062.9
202423915061.0
202337820164.6
202225612268.0
202139912057.7
20202293166.5
20193587366.8
201884611367.6
20173636367.8
20163089368.3
20151,35010871.3
20142,372191066.9
201380010664.0
20121,63811765.8
20111,6396662.1
20101175052.7
20091383045.2
20087335049.8
2007Viewing1,1087256.4
20061,2806257.1
20052,0515154.6
20041,29414463.9
200376210463.5
20021,47616762.6
200188310463.9
20001,44712563.5
19991,63810562.3
19981,02810769.2
199799111766.5
199689312868.3
1995719111169.2
199458881270.2
1993555121767.4
1992306—
1991605—
1990503—
1989500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.