RoadVitals

2009 Jeep Grand Cherokee

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
138
Latest Oct 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 7, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
1 injuries, 0 deaths reported

Overview

Our database contains 138 NHTSA owner-reported complaints for the 2009 Jeep Grand Cherokee, most frequently naming the electrical, engine and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 52 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V175000

ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

May 7, 2013
295,345 units potentially affected
The defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
The risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
The remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Chrysler Group LLCManufacturer number N23View on NHTSA.gov
09E039000

SUSPENSION

Jun 19, 2009
44 units potentially affected
The defect: ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
The risk: THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
The remedy: ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
ROCK KRAWLER/PURE PERFORMANCE GROUP, INCView on NHTSA.gov
09V118000

AIR BAGS; AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:WIRING

Apr 9, 2009
4,314 units potentially affected
The defect: CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
The risk: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
The remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER LLCManufacturer number J13View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 138
ElectricalEnginePowertrain (other)
Filed Oct 28, 2025

My car is driving okay but it’s having some electrical issues and it shuts down.

NHTSA ID
11695993
Incident
Jul 16, 2025
Airbags
Filed Jul 18, 2025

When the airbag light comes on and is visible on the dashboard, this action shorts out the ac, heat, as well as the defroster. This airbag light is a constantly lit up and will not go out. I have been told that there is a problem with the clock spring on this vehicle. This has been an on going problem for several years now. So this tells me that when the airbag light comes on, the airbag does not work. This would become a hazard in a head on collision, which would cause the airbag not to deploy.

NHTSA ID
11674571
Incident
May 1, 2025
Airbags
Filed Jul 18, 2025

Clock spring shorts out the electrical system. It causes the AC and heat not to work and no blower motor. This could cause others problems as well

NHTSA ID
11674563
Incident
May 4, 2021
Electrical
Filed May 30, 2025

The contact owns a 2009 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. The contact stated that the key was intermittently was stuck in the ignition. No warning lights were illuminated. The vehicle remained at the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

NHTSA ID
11663970
Incident
Jun 30, 2024
Mileage
115,000 mi
Electrical
Filed Jan 14, 2025

WIN Module failure

NHTSA ID
11635780
Incident
Jan 1, 2025
Interior & seats
Filed Jun 10, 2024

Driver's heated seat fire burned holes in seat and burnt pants. Burnt marks shown to Jeep dealer and problem confirmed.

NHTSA ID
11593447
Incident
Jun 8, 2024
AirbagsElectrical
Filed Aug 3, 2023

Just prior to a cross country trip, my airbag warning light came on. Upon arriving to our destination in Spring Hill, TN, I took my 2009 Jeep Grand Cherokee to have it checked. Their diagnosis found a "squib" problem, and told me there was a recall and to take it to a Chrysler dealer. Today, the dealership showed me a "squib" or "clockspring" issue & told me there was no recall and that I would have to pay out of pocket to replace what seems to be the recall problem. Upon further research, I found online that there is indeed a recall. But after calling the phone number provided, (800-853-1403) they informed me that even though it might be the same problem I would have to pay out of pocket for the repair. I don't understand why. This is the recall info I found online: NHTSA CAMPAIGN ID: 09V118000 Report Date: APR 07, 2009 Vehicles Affected: 4336 Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES. What You Should Do: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. Summary: CHRYSLER IS RECALLING 4,336 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED. To see if your specific vehicle is affected 1-877-426-5337 or nhtsa.gov The dealership I went to was Chrysler Dodge Jeep Ram of Columbia, TN 931-360-0800 The original automotive shop I took it to was Christian Bros Automotive 615-645-3299 I would appreciate 1)an explanation of why my particular car isn't on the list even though it's having the issue under the recall and 2) why I have to pay out of pocket. Thank you, Jodie Goode (Meade) 949-573-4223 [email protected]

NHTSA ID
11536317
Incident
Jun 26, 2023
Filed Jul 15, 2023

I just purchased this vehicle, in May 2023 and I have honestly had nothing but problems. I have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, TPM is lit up on the dash as I checked all the tires and all has same to, the key fob buttons worked when it wanted to (has NEW battery it was replaced 3'xs already) key fob would not stop alarm from going off most days and key fob would also not start my Jeep would have to keep trying before it did start and now IT DOESN'T DO ANYTHING. IT DOESN'T START DOESN'T TURN OVER NOTHING expect for the alarm going off non stop had to disconnect the horn and we pulled a relay to have it stop. We tried disconnecting the battery post to hopefully reset it, didn't work. I also had a res dot start blinking and I read up on all this and red dot is anti theft was activated. I been reading up on the reason and I keep getting the wireless control module and sentry key as the problem. I also seen that many other vehicles same as mine has had the same exact same problem. Some had theirs come up as a recall. Why is this vehicle listed as not having any recalls. Clearly something is going on with these vehicles that shouldn't be. I for one didn't cause this problem and I certainly can not afford to get this resolved on my own. I had my truck for only 2 weeks before it broke down. PLEASE HELP

NHTSA ID
11532416
Incident
Jun 17, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100645

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

101232

POWER TRAIN

Plate - Planetary

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S1709000010RevB

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Grand Cherokee by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026113051.0
2025653062.9
202423915061.0
202337820164.6
202225612268.0
202139912057.7
20202293166.5
20193587366.8
201884611367.6
20173636367.8
20163089368.3
20151,35010871.3
20142,372191066.9
201380010664.0
20121,63811765.8
20111,6396662.1
20101175052.7
2009Viewing1383045.2
20087335049.8
20071,1087256.4
20061,2806257.1
20052,0515154.6
20041,29414463.9
200376210463.5
20021,47616762.6
200188310463.9
20001,44712563.5
19991,63810562.3
19981,02810769.2
199799111766.5
199689312868.3
1995719111169.2
199458881270.2
1993555121767.4
1992306—
1991605—
1990503—
1989500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.