2021 Jeep Grand Cherokee

Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the highway. Same Electronic throttle control warning light came on along with the check engine light. Also cruise control and the auto On Off feature became disabled. I scheduled service with my mechanic as soon as possible and they found the stored code was related to Technical Service Bulletin 2014-004-25 REV.B. This bulletin lists the symptoms I described yet the dealership did not perform the fuel pressure Test and Replace Fuel Pressure Regulator. I called the dealership to schedule warranty service for this TBS and they gave me difficulty acknowledging the TSB was issued for my make/model/year and scheduling a service appt. I spent the last few hours reading all of the complaints on NHTSA for 2021 Jeep Grand Cherokee and it is alarming how many of the complaint are for this specific issue. It is dangerous for anyone on the road to be driving in a vehicle you can’t rely on to propel you forward when you press the gas or stall due to faulty fuel pressure regulator amid traffic. An investigation should be done. Furthermore, in reviewing other recalls, I found this is a recurrent issue for Jeep. It appears they’ve been various safety recalls issued for this in the past for vehicles made from 2011-2020. How they haven’t addressed it in new models is appalling. For owners of the vehicle, it’s difficult to have any leverage with dealership since it is not easy to replicate on demand.

NHTSA ID

11754729

Incident

Oct 30, 2025

I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the driver side. In the passenger side, the LED portion is still glowing, but is yellow green and they told me it would require a headline assembly which would call somewhere between 1500 and $2000. The bulb alone was just over $500. They told me that the filaments had cracked in the bulb despite no apparent damage to the vehicle. I owned an accurate T from 2008 to 2021 I and it never required new bulbs. I actually don’t do much nighttime driving so they could not have many hours on the lights. I don’t know what but something is wrong here.

NHTSA ID

11752887

Incident

Jul 11, 2026

While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge NHTSA to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

NHTSA ID

11750460

Incident

Jun 11, 2026

I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in Park and could not get out of Park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.

NHTSA ID

11744034

Incident

Jun 10, 2026

I’ve had to replace a total of two times my transmission, including the heater cooler, condenser antifreeze, coolant equipment The radiator tire rods. I have a document multiple documents that will show everything that has been done to my car because of all these malfunctioning parts inside of the car I’ve asked myself so many times why is my car not on recall two transmissions in less than five years it’s not normal. The First transmission was replaced before 10,000 miles and my car doesn’t even happy at 40,000 miles.

NHTSA ID

11739065

Incident

Mar 26, 2024

Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems

NHTSA ID

11738229

Incident

May 16, 2026

-Thermostat -car died in traffic -not that I know of -it was diagnosed by the dealer -no warning lights or lamps -not that I’m aware if

NHTSA ID

11737814

Incident

May 5, 2026

To Whom It May Concern: I am writing to formally notify you of a serious and dangerous safety defect involving the vehicle I purchased from Carvana on February 2, 2026. On April 9, 2026, while driving on the highway at 70 MPH, my truck stopped abruptly after experiencing a critical wheel failure. Upon exiting the vehicle, I notice that all the lug nuts were missing. I immediately located a tow driver that confirmed what I observed. The tow company towed the vehicles to a Dodge mechanic in Paducah, KY. Upon inspection by a certified mechanic, I was informed that the wheel failure was caused by either a improperly installed loose or too tightened lug nuts, resulting in damage to the wheel hub and wheel assembly, which condition represents a severe safety hazard that could have resulted in catastrophic injury or death. Prior to the malfunction, there were no warning lamps or messages until the actual event. When purchased, Carvana represented that its vehicles undergo thorough inspections and are safe for operation. However, this incident demonstrates a clear failure in inspection, preparation, or mechanical servicing, including but not limited to: •Failure to ensure lug nuts were properly installed and secured •Failure to identify an obvious and critical safety issue •Delivery of a vehicle that was not roadworthy at the time of sale A wheel detachment risk is not a minor and or normal wear and tear as stated by Carvana's warranty company Silver Rock Warranty and Carvana Warranty support team. The malfunction was a fundamental safety failure that any reasonable inspection would have identified and corrected prior to sale.

NHTSA ID

11736947

Incident

Apr 9, 2026

SHAFT - AXLE HALF

SHAFT - AXLE HALF

Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.