FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; STRUCTURE
1994 Jeep Grand Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 588 NHTSA owner-reported complaints for the 1994 Jeep Grand Cherokee, most frequently naming the brakes, transmission and engine categories. 8 safety recalls have been issued covering this model year; 12 NHTSA investigations name it; and 61 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2005 | 1 | 499 |
| Jan 2006 | 2 | 501 |
| Feb 2006 | 1 | 502 |
| Mar 2006 | 1 | 503 |
| Apr 2006 | 1 | 504 |
| Sep 2006 | 1 | 505 |
| Nov 2006 | 1 | 506 |
| Jan 2007 | 1 | 507 |
| Mar 2007 | 1 | 508 |
| May 2007 | 1 | 509 |
| Jul 2007 | 1 | 510 |
| Aug 2007 | 1 | 511 |
| Nov 2007 | 1 | 512 |
| Dec 2007 | 1 | 513 |
| Jan 2008 | 1 | 514 |
| Feb 2008 | 1 | 515 |
| Mar 2008 | 1 | 516 |
| May 2008 | 1 | 517 |
| Jun 2008 | 1 | 518 |
| Jul 2008 | 1 | 519 |
| Aug 2008 | 2 | 521 |
| Jan 2009 | 1 | 522 |
| Dec 2009 | 1 | 523 |
| Apr 2011 | 1 | 524 |
| Jan 2012 | 1 | 525 |
| May 2012 | 1 | 526 |
| Aug 2012 | 1 | 527 |
| Sep 2012 | 1 | 528 |
| Oct 2012 | 1 | 529 |
| May 2013 | 1 | 530 |
| Jun 2013 | 1 | 531 |
| Jul 2013 | 4 | 535 |
| Aug 2013 | 2 | 537 |
| Jan 2014 | 4 | 541 |
| Feb 2014 | 2 | 543 |
| Mar 2014 | 2 | 545 |
| Apr 2014 | 1 | 546 |
| May 2014 | 6 | 552 |
| Jun 2014 | 1 | 553 |
| Aug 2014 | 2 | 555 |
| Sep 2014 | 3 | 558 |
| Oct 2014 | 1 | 559 |
| Nov 2014 | 1 | 560 |
| Dec 2014 | 2 | 562 |
| Jan 2015 | 1 | 563 |
| Mar 2015 | 4 | 567 |
| Apr 2015 | 1 | 568 |
| Jul 2015 | 5 | 573 |
| Sep 2015 | 1 | 574 |
| Nov 2015 | 1 | 575 |
| Jan 2016 | 2 | 577 |
| Feb 2016 | 2 | 579 |
| Apr 2016 | 1 | 580 |
| Aug 2017 | 1 | 581 |
| Sep 2017 | 1 | 582 |
| Jan 2018 | 1 | 583 |
| Jun 2018 | 1 | 584 |
| Sep 2018 | 1 | 585 |
| Jul 2019 | 1 | 586 |
| Nov 2019 | 2 | 588 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes13218.8%
- Transmission9313.2%
- Engine7811.1%
- Driver assistance689.7%
- Fuel system557.8%
- Steering385.4%
- Airbags375.3%
- Electrical365.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
8 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATCH ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
VEHICLE WILL STALL OUT WHEN THE TILT WHEEL IS UTILIZED, THIS CAN HAPPEN AT ANY TIME WHILE THE ENGINE IS ENGAGED. IT APPEARS THAT WIRES ARE BEING STRETCHED WITHIN THE STEERING SYSTEM. P41/NHTSA 14V-438 DEALT WITH THIS ISSUE IN THE "05 MODEL.
- NHTSA ID
- 11283038
- Incident
- Nov 5, 2019
- Mileage
- 190,000 mi
FUEL PUMP AND PROBLEMS WITH THE IGNITION STARING THE VEHICLE THE LIGHTSARE VERY DIM
- NHTSA ID
- 11280400
- Incident
- Apr 13, 2019
TAKATA RECALL: APPROX JUNE OF 2015 AFTER GOING TO THE OREGON CITY DUMP WHILE SITTING AT THE LIGHT WAITING FOR THE LIGHT TO CHANGE. THE AIRBAG JUST WENT OFF NO REASON NO ACCIDENT AND GAVE A BLOODY NOSE. HE HAD TO CHANGE THE STEERING WHEEL BECAUSE OF IT. BUT NOW I'M SCARED TO DRIVE IT AND IT JUST SITS.
- NHTSA ID
- 11235323
- Incident
- Jun 21, 2015
- Mileage
- 200,000 mi
I JUST WANT TO GET IT FIX
- NHTSA ID
- 11129445
- Incident
- Jul 7, 2018
- Mileage
- 98,000 mi
JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
- NHTSA ID
- 11103967
- Incident
- Mar 3, 2018
- Mileage
- 108,000 mi
GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
- NHTSA ID
- 11057845
- Incident
- Jan 1, 2015
TL* THE CONTACT OWNED A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
- NHTSA ID
- 11021853
- Incident
- Sep 2, 2017
- Mileage
- 190,000 mi
EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
- NHTSA ID
- 11019917
- Incident
- Aug 26, 2017
- Mileage
- 184,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
EQUIPMENT
Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
TRAILER HITCHES
Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
TRAILER HITCHES
Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
TRAILER HITCHES
Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
EQUIPMENT; STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 11 | 3 | 0 | 51.0 |
| 2025 | 65 | 3 | 0 | 62.9 |
| 2024 | 239 | 15 | 0 | 61.0 |
| 2023 | 378 | 20 | 1 | 64.6 |
| 2022 | 256 | 12 | 2 | 68.0 |
| 2021 | 399 | 12 | 0 | 57.7 |
| 2020 | 229 | 3 | 1 | 66.5 |
| 2019 | 358 | 7 | 3 | 66.8 |
| 2018 | 846 | 11 | 3 | 67.6 |
| 2017 | 363 | 6 | 3 | 67.8 |
| 2016 | 308 | 9 | 3 | 68.3 |
| 2015 | 1,350 | 10 | 8 | 71.3 |
| 2014 | 2,372 | 19 | 10 | 66.9 |
| 2013 | 800 | 10 | 6 | 64.0 |
| 2012 | 1,638 | 11 | 7 | 65.8 |
| 2011 | 1,639 | 6 | 6 | 62.1 |
| 2010 | 117 | 5 | 0 | 52.7 |
| 2009 | 138 | 3 | 0 | 45.2 |
| 2008 | 733 | 5 | 0 | 49.8 |
| 2007 | 1,108 | 7 | 2 | 56.4 |
| 2006 | 1,280 | 6 | 2 | 57.1 |
| 2005 | 2,051 | 5 | 1 | 54.6 |
| 2004 | 1,294 | 14 | 4 | 63.9 |
| 2003 | 762 | 10 | 4 | 63.5 |
| 2002 | 1,476 | 16 | 7 | 62.6 |
| 2001 | 883 | 10 | 4 | 63.9 |
| 2000 | 1,447 | 12 | 5 | 63.5 |
| 1999 | 1,638 | 10 | 5 | 62.3 |
| 1998 | 1,028 | 10 | 7 | 69.2 |
| 1997 | 991 | 11 | 7 | 66.5 |
| 1996 | 893 | 12 | 8 | 68.3 |
| 1995 | 719 | 11 | 11 | 69.2 |
| 1994Viewing | 588 | 8 | 12 | 70.2 |
| 1993 | 555 | 12 | 17 | 67.4 |
| 1992 | 3 | 0 | 6 | — |
| 1991 | 6 | 0 | 5 | — |
| 1990 | 5 | 0 | 3 | — |
| 1989 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.