EXTERIOR LIGHTING:BRAKE LIGHTS
1994 Jeep Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 519 NHTSA owner-reported complaints for the 1994 Jeep Cherokee, most frequently naming the body & structure, engine and brakes categories. 9 safety recalls have been issued covering this model year; 9 NHTSA investigations name it; and 29 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2000 | 6 | 370 |
| Oct 2000 | 3 | 373 |
| Nov 2000 | 5 | 378 |
| Dec 2000 | 2 | 380 |
| Jan 2001 | 4 | 384 |
| Feb 2001 | 5 | 389 |
| Mar 2001 | 7 | 396 |
| Apr 2001 | 8 | 404 |
| May 2001 | 4 | 408 |
| Jun 2001 | 7 | 415 |
| Jul 2001 | 5 | 420 |
| Aug 2001 | 6 | 426 |
| Sep 2001 | 1 | 427 |
| Oct 2001 | 1 | 428 |
| Nov 2001 | 3 | 431 |
| Dec 2001 | 3 | 434 |
| Jan 2002 | 4 | 438 |
| Feb 2002 | 3 | 441 |
| Mar 2002 | 2 | 443 |
| Apr 2002 | 3 | 446 |
| May 2002 | 4 | 450 |
| Jun 2002 | 6 | 456 |
| Jul 2002 | 2 | 458 |
| Aug 2002 | 4 | 462 |
| Sep 2002 | 2 | 464 |
| Oct 2002 | 3 | 467 |
| Nov 2002 | 2 | 469 |
| Dec 2002 | 1 | 470 |
| Jan 2003 | 2 | 472 |
| Feb 2003 | 1 | 473 |
| Mar 2003 | 1 | 474 |
| Apr 2003 | 2 | 476 |
| Jun 2003 | 2 | 478 |
| Jul 2003 | 2 | 480 |
| Aug 2003 | 2 | 482 |
| Sep 2003 | 1 | 483 |
| Oct 2003 | 5 | 488 |
| Nov 2003 | 2 | 490 |
| Dec 2003 | 3 | 493 |
| Jan 2004 | 1 | 494 |
| Mar 2004 | 1 | 495 |
| Apr 2004 | 1 | 496 |
| Jun 2004 | 1 | 497 |
| Jul 2004 | 1 | 498 |
| Aug 2004 | 2 | 500 |
| Sep 2004 | 1 | 501 |
| Oct 2004 | 1 | 502 |
| Nov 2004 | 1 | 503 |
| Mar 2005 | 1 | 504 |
| Dec 2005 | 3 | 507 |
| Jan 2007 | 2 | 509 |
| Jul 2007 | 1 | 510 |
| Nov 2007 | 1 | 511 |
| Apr 2008 | 1 | 512 |
| Aug 2010 | 1 | 513 |
| Jun 2011 | 1 | 514 |
| Jun 2014 | 1 | 515 |
| Sep 2014 | 1 | 516 |
| Jul 2015 | 2 | 518 |
| Oct 2015 | 1 | 519 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure20736.0%
- Engine8013.9%
- Brakes6611.5%
- Driver assistance396.8%
- Seat belts356.1%
- Transmission264.5%
- Interior & seats203.5%
- Tires & wheels173.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
BRAKE ROTOR DISC/HUB SEPARATION
CHRYSLER CONDUCTED A SAFETY RECALL, 98V-005, ON JANUARY 5, 1998, INVOLVING APPROXIMATELY 225,000 1993 GRAND CHEROKEE, 1990-91 CHEROKEE, WRANGLER AND COMANCHEE, AND 1989-91 EAGLE PREMIER AND DODGE MONACO.THE FRONT DISC BRAKE ROTORS OF THESE VEHICLES MAY EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE SALT BELT STATES.OWNERS IN CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSET, MARYLAND, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WISCONSIN, AND THE DISTRICT OF COLUMBIA WILL RECEIVE REPLACEMENT ROTORS THAT ARE COATED WITH A CORROSION PROPOTECTION.CHRYSLER BEGAN OWNER NOTIFICATION ON MARCH 9, 1998.ODI HAS RECEIVED 15 COMPLAINTS FROM OWNERS OF MODEL YEAR 1992-95 JEEP CHEROKEE VEHICLES ALLEGING THAT ONE OR BOTH OF THE FRONT BRAKE ROTOR DISC HAD SEPARATED FROM ITS HUB, CAUSING THE VEHICLES TO SEVERELY PULL TO ONE SIDE AND/OR SIGNIFICANTLY EXTENDED ITS STOPPING DISTANCE.TWELVE OF 15 COMPLAINTS ORIGINATED FROM WITHIN THE RECALLED STATES.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
SUDDEN ACCELERATION
There is no summary currently available
DOOR HINGE
There is no summary currently available
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS
- NHTSA ID
- 10781739
- Incident
- Oct 9, 2015
- Mileage
- 164,000 mi
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
- NHTSA ID
- 10743933
- Incident
- Oct 19, 2012
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10735186
- Incident
- Sep 19, 2002
AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR
- NHTSA ID
- 10632026
- Incident
- Sep 9, 2014
LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED. *TR
- NHTSA ID
- 10605495
- Incident
- Aug 1, 2013
FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP. *TR
- NHTSA ID
- 10409104
- Incident
- Jun 26, 2011
I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR
- NHTSA ID
- 10346889
- Incident
- Jul 28, 2010
- Mileage
- 242,505 mi
CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE. *KB
- NHTSA ID
- 10223937
- Incident
- Jan 1, 1901
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
EQUIPMENT
Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for the model year are no longer supported with OEM retrofit kits. NOTE: Dealers are encouraged to honor any customers? request for the installation of the Child Seat Tether Anchors and Dealer reimbursement will be made by FCA US LLC regardless of vehicle age or mileage. See the Warranty Policy and Procedure Manual and/or Warranty Bulletin D-08-33 for reimbursement detail.
EQUIPMENT; STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
EQUIPMENT; STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
STRUCTURE:BODY
SUBJECT REGARDING FLOOR PAN CORROSION. *SLC
STRUCTURE:BODY:DOOR
SUBJECT REGARDING DOOR SAG/CREAKING SOUND. *SLC
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 3 | 2 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 3 | 1 | 0 | — |
| 2022 | 48 | 3 | 0 | 59.9 |
| 2021 | 150 | 4 | 0 | 64.9 |
| 2020 | 278 | 3 | 0 | 61.9 |
| 2019 | 1,611 | 11 | 0 | 60.1 |
| 2018 | 680 | 7 | 1 | 59.9 |
| 2017 | 1,325 | 6 | 1 | 58.7 |
| 2016 | 1,403 | 9 | 2 | 60.8 |
| 2015 | 1,780 | 11 | 4 | 61.1 |
| 2014 | 2,639 | 13 | 3 | 59.2 |
| 2006 | 17 | 0 | 0 | 27.2 |
| 2001 | 229 | 8 | 1 | 60.7 |
| 2000 | 369 | 7 | 1 | 61.4 |
| 1999 | 366 | 8 | 1 | 61.0 |
| 1998 | 398 | 11 | 1 | 59.0 |
| 1997 | 390 | 10 | 2 | 63.1 |
| 1996 | 447 | 10 | 1 | 61.9 |
| 1995 | 608 | 11 | 9 | 67.7 |
| 1994Viewing | 519 | 9 | 9 | 66.5 |
| 1993 | 418 | 7 | 15 | 66.7 |
| 1992 | 113 | 5 | 9 | 69.5 |
| 1991 | 233 | 9 | 6 | 67.7 |
| 1990 | 270 | 9 | 6 | 66.8 |
| 1989 | 191 | 6 | 3 | 66.4 |
| 1988 | 97 | 4 | 3 | 61.9 |
| 1987 | 57 | 9 | 7 | 67.9 |
| 1986 | 21 | 8 | 3 | 67.6 |
| 1985 | 17 | 7 | 4 | 65.4 |
| 1984 | 7 | 7 | 4 | — |
| 1983 | 0 | 1 | 3 | — |
| 1982 | 0 | 2 | 2 | — |
| 1981 | 1 | 2 | 2 | — |
| 1980 | 1 | 3 | 2 | — |
| 1979 | 0 | 2 | 1 | — |
| 1978 | 1 | 2 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 0 | 4 | 1 | — |
| 1975 | 0 | 5 | 0 | — |
| 1974 | 0 | 3 | 1 | — |
| 1973 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.