EXTERIOR LIGHTING:HEADLIGHTS
1998 Jeep Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 398 NHTSA owner-reported complaints for the 1998 Jeep Cherokee, most frequently naming the brakes, fuel system and airbags categories. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 80 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2004 | 3 | 322 |
| Feb 2004 | 1 | 323 |
| Apr 2004 | 1 | 324 |
| Jun 2004 | 3 | 327 |
| Jul 2004 | 2 | 329 |
| Aug 2004 | 1 | 330 |
| Sep 2004 | 2 | 332 |
| Oct 2004 | 2 | 334 |
| Dec 2004 | 1 | 335 |
| Feb 2005 | 2 | 337 |
| Mar 2005 | 1 | 338 |
| Jun 2005 | 1 | 339 |
| Oct 2005 | 2 | 341 |
| Dec 2005 | 1 | 342 |
| Mar 2006 | 1 | 343 |
| Apr 2006 | 1 | 344 |
| Aug 2006 | 1 | 345 |
| Oct 2006 | 1 | 346 |
| Apr 2007 | 1 | 347 |
| May 2007 | 1 | 348 |
| Jun 2007 | 1 | 349 |
| Aug 2008 | 1 | 350 |
| Sep 2008 | 1 | 351 |
| Mar 2009 | 1 | 352 |
| May 2009 | 1 | 353 |
| Oct 2009 | 1 | 354 |
| Feb 2010 | 1 | 355 |
| Sep 2010 | 1 | 356 |
| Oct 2010 | 1 | 357 |
| Nov 2010 | 1 | 358 |
| Jan 2011 | 1 | 359 |
| Feb 2011 | 1 | 360 |
| Apr 2011 | 1 | 361 |
| Apr 2012 | 1 | 362 |
| Sep 2012 | 1 | 363 |
| Mar 2013 | 1 | 364 |
| Apr 2013 | 1 | 365 |
| Jun 2013 | 1 | 366 |
| Feb 2014 | 2 | 368 |
| Mar 2014 | 1 | 369 |
| Jul 2014 | 1 | 370 |
| Aug 2014 | 2 | 372 |
| Sep 2014 | 2 | 374 |
| Oct 2014 | 1 | 375 |
| Jan 2015 | 1 | 376 |
| Feb 2015 | 3 | 379 |
| Mar 2015 | 1 | 380 |
| Apr 2015 | 1 | 381 |
| May 2015 | 2 | 383 |
| Jun 2015 | 2 | 385 |
| Aug 2015 | 2 | 387 |
| Sep 2015 | 1 | 388 |
| Oct 2015 | 3 | 391 |
| Nov 2015 | 1 | 392 |
| Jan 2016 | 1 | 393 |
| Oct 2016 | 1 | 394 |
| Feb 2017 | 1 | 395 |
| Jan 2020 | 1 | 396 |
| Apr 2021 | 1 | 397 |
| Feb 2024 | 1 | 398 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes8917.7%
- Fuel system6112.1%
- Airbags5110.1%
- Transmission469.1%
- Interior & seats367.1%
- Engine346.7%
- Electrical295.8%
- Body & structure285.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
11 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:LABELS; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:REARVIEW MIRRORS/DEVICES
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 1998 Jeep Cherokee equipped with Goodyear Tires, Tire Line: Wrangler Radial A/S, Tire Size: 275/75/R15, DOT Number: 1PJHLFNWR. The contact stated that he had purchased two tires from Walmart that were installed in the rear of the vehicle. The contact stated while driving from a complete stop, the vehicle started wobbling. The contact stated that the failure occurred increasingly as he continued driving, causing him to pull to the side of the road. The vehicle was taken to Walmart, where it was inspected, and the contact was informed that the rear tires were out of round and the tread had separated. The manufacturer was notified of the failure and informed the contact that he needed to drive to the nearest Goodyear dealer for the tire replacements; however, the nearest Goodyear was 100 miles away. The tires were not replaced. The contact was awaiting a call back from the manufacturer. The tire failure mileage was approximately 200. The vehicle failure mileage was approximately 200,000.
- NHTSA ID
- 11573555
- Incident
- Feb 21, 2024
- Mileage
- 200,000 mi
AIR BAG LIGHT IS ON, WE FIND A RECALL THAT IS OPEN AND ACTIVE. BRIGHT VEHICLE TO YAKLIN FOR REPAIR AND THEY DECLINED THE REPAIR BECAUSE THE PART HAS BEEN DISCONTINUED.
- NHTSA ID
- 11407688
- Incident
- Feb 24, 2021
JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARGE WITH YOUR CASE TO CALL YOU, THEY HAVE YET TO CALL GOING ON 3 WEEKS. I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE FROM CHRYSLER. LOOKING FOR A SOLUTION OR TO AT LEAST GET THE MODULE INSTALLED IN THE RIGHT LOCATION AND ILL SOURCE AIRBAGS. IT HAS BEEN AN ABSOLUTELY RIDICULOUS AMOUNT OF TIME TO NOT HAVE ANY ANSWERS AND MY RECALL NOT COMPLETED.
- NHTSA ID
- 11292524
- Incident
- Nov 13, 2019
- Mileage
- 230,000 mi
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 10956533
- Incident
- Feb 16, 2017
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
- NHTSA ID
- 10919288
- Incident
- Sep 20, 2014
- Mileage
- 198,000 mi
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10818697
- Incident
- Sep 7, 2015
- Mileage
- 130,000 mi
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER SOFTWARE HAD A DEFECT THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 198,000.
- NHTSA ID
- 10788286
- Incident
- Dec 1, 2014
- Mileage
- 198,000 mi
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS EXPOSED DUE TO THE TRAILER HITCH BEING REMOVED AND COULD NOT BE REPLACED DUE TO EXCESSIVE RUST ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
- NHTSA ID
- 10783506
- Incident
- Apr 1, 2015
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 3 | 2 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 3 | 1 | 0 | — |
| 2022 | 48 | 3 | 0 | 59.9 |
| 2021 | 150 | 4 | 0 | 64.9 |
| 2020 | 278 | 3 | 0 | 61.9 |
| 2019 | 1,611 | 11 | 0 | 60.1 |
| 2018 | 680 | 7 | 1 | 59.9 |
| 2017 | 1,325 | 6 | 1 | 58.7 |
| 2016 | 1,403 | 9 | 2 | 60.8 |
| 2015 | 1,780 | 11 | 4 | 61.1 |
| 2014 | 2,639 | 13 | 3 | 59.2 |
| 2006 | 17 | 0 | 0 | 27.2 |
| 2001 | 229 | 8 | 1 | 60.7 |
| 2000 | 369 | 7 | 1 | 61.4 |
| 1999 | 366 | 8 | 1 | 61.0 |
| 1998Viewing | 398 | 11 | 1 | 59.0 |
| 1997 | 390 | 10 | 2 | 63.1 |
| 1996 | 447 | 10 | 1 | 61.9 |
| 1995 | 608 | 11 | 9 | 67.7 |
| 1994 | 519 | 9 | 9 | 66.5 |
| 1993 | 418 | 7 | 15 | 66.7 |
| 1992 | 113 | 5 | 9 | 69.5 |
| 1991 | 233 | 9 | 6 | 67.7 |
| 1990 | 270 | 9 | 6 | 66.8 |
| 1989 | 191 | 6 | 3 | 66.4 |
| 1988 | 97 | 4 | 3 | 61.9 |
| 1987 | 57 | 9 | 7 | 67.9 |
| 1986 | 21 | 8 | 3 | 67.6 |
| 1985 | 17 | 7 | 4 | 65.4 |
| 1984 | 7 | 7 | 4 | — |
| 1983 | 0 | 1 | 3 | — |
| 1982 | 0 | 2 | 2 | — |
| 1981 | 1 | 2 | 2 | — |
| 1980 | 1 | 3 | 2 | — |
| 1979 | 0 | 2 | 1 | — |
| 1978 | 1 | 2 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 0 | 4 | 1 | — |
| 1975 | 0 | 5 | 0 | — |
| 1974 | 0 | 3 | 1 | — |
| 1973 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.