EXTERIOR LIGHTING:BRAKE LIGHTS
1996 Jeep Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 447 NHTSA owner-reported complaints for the 1996 Jeep Cherokee, most frequently naming the brakes, engine and transmission categories. 10 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 50 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2003 | 3 | 365 |
| Jan 2004 | 3 | 368 |
| Mar 2004 | 3 | 371 |
| Apr 2004 | 1 | 372 |
| Sep 2004 | 1 | 373 |
| Nov 2004 | 6 | 379 |
| Jun 2005 | 2 | 381 |
| Jul 2005 | 2 | 383 |
| Sep 2005 | 1 | 384 |
| Nov 2005 | 1 | 385 |
| Apr 2006 | 1 | 386 |
| Sep 2006 | 2 | 388 |
| Nov 2006 | 1 | 389 |
| Dec 2006 | 1 | 390 |
| Jan 2007 | 1 | 391 |
| Feb 2007 | 2 | 393 |
| May 2007 | 1 | 394 |
| Jun 2007 | 1 | 395 |
| Dec 2007 | 1 | 396 |
| Mar 2008 | 1 | 397 |
| Apr 2008 | 1 | 398 |
| Jun 2008 | 1 | 399 |
| Aug 2008 | 2 | 401 |
| Nov 2008 | 4 | 405 |
| Feb 2009 | 1 | 406 |
| Mar 2009 | 1 | 407 |
| Sep 2009 | 1 | 408 |
| Dec 2009 | 1 | 409 |
| Jan 2010 | 1 | 410 |
| May 2010 | 1 | 411 |
| Aug 2010 | 1 | 412 |
| Sep 2010 | 1 | 413 |
| Dec 2010 | 1 | 414 |
| Aug 2011 | 1 | 415 |
| Dec 2011 | 2 | 417 |
| Apr 2012 | 2 | 419 |
| Jun 2012 | 1 | 420 |
| Dec 2012 | 1 | 421 |
| Apr 2013 | 1 | 422 |
| May 2013 | 1 | 423 |
| Jun 2013 | 1 | 424 |
| Sep 2013 | 2 | 426 |
| Oct 2013 | 1 | 427 |
| Nov 2013 | 1 | 428 |
| Apr 2014 | 1 | 429 |
| Aug 2014 | 1 | 430 |
| Oct 2014 | 2 | 432 |
| Mar 2015 | 1 | 433 |
| May 2015 | 1 | 434 |
| Dec 2015 | 1 | 435 |
| Apr 2016 | 1 | 436 |
| Jun 2016 | 2 | 438 |
| Jul 2016 | 1 | 439 |
| Jan 2017 | 1 | 440 |
| Feb 2017 | 1 | 441 |
| Apr 2018 | 1 | 442 |
| May 2018 | 1 | 443 |
| Nov 2018 | 2 | 445 |
| Mar 2020 | 1 | 446 |
| Nov 2024 | 1 | 447 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes9317.7%
- Engine5811.0%
- Transmission5310.1%
- Body & structure479.0%
- Electrical407.6%
- Steering377.0%
- Suspension315.9%
- Fuel system285.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
10 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 1996 Jeep Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle was running rough and then stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to the residence. The contact had a mobile mechanic diagnose the vehicle, and it was determined that there was a failure of the manifold. The vehicle was repaired. The contact stated that the vehicle was not running properly and called another mobile mechanic. The second mechanic diagnosed the vehicle and determined that an aftermarket distributor and aftermarket computer had both failed. The contact stated that the distributor and computer were installed previously by another independent mechanic. The contact had purchased the aftermarket parts, Cardone Distributor Part Number 84-4694, and Cardone Computer Part Number: 79-1199 Model Number: 04886961, online. The vehicle was not repaired. The manufacturer was informed of the failure and declined to stand behind the aftermarket computer and distributor parts. The failure mileage was approximately 223,000.
- NHTSA ID
- 11626385
- Incident
- Oct 18, 2024
- Mileage
- 223,000 mi
THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COLUMN SEEMS LOOSE . MY SHOCKS LIKE IT DON'T EVEN HAVE ANY
- NHTSA ID
- 11317447
- Incident
- Jan 1, 2020
- Mileage
- 16,665 mi
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND VEHICLE JERKED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT AN ALIGNMENT WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11152942
- Incident
- Nov 1, 2011
- Mileage
- 160,000 mi
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 70 MPH OVER UNEVEN PAVEMENT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE VIBRATION STOPPED WHEN DECELERATING TO LOW SPEEDS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
- NHTSA ID
- 11152494
- Incident
- Nov 17, 2018
- Mileage
- 180,000 mi
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 65 TO 75 MPH VEHICLE BEGAN TO SHAKE IN THE FRONT END SO SEVERELY WE HAD TO SLOW COMPLETELY DOWN AND PULL TO THE SIDE OF THE ROAD AND TO A STOP COMPLETELY. THE JEEP IS NOT SAFE TO DRIVE AND I HAVE READ OF OTHER INCIDENTS THAT THEY HAVE NAMED IT THE DEATH WOBBLE. IT COULD HAVE MADE US FLIP OVER AND WE COULD HAVE DIED IN A ROLL OVER. THIS HAS HAPPENED TO US BEFORE AND WE THOUGHT IT WAS THE SHOCKS, BUT THAT HAS EVIDENTLY NOT FIXED THE PROBLEM. IT APPEARS FROM WHAT WE READ AND HAVE EXPERIENCED THAT THIS IS A PROBLEM IN THE FRONT END AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER.
- NHTSA ID
- 11096835
- Incident
- Jul 15, 2017
- Mileage
- 153,000 mi
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEEDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11090348
- Incident
- Mar 30, 2018
ON 2/21/17 AT 6:25 AM, TRAVELING AT 65 MPH, MY PASSENGER REAR TIRE BLEW OUT AND BECAME DETACHED FROM THE WHEEL. NO EVIDENCE OF PUNCTURE OR VALVE STEM ISSUE. TOOK TIRE REMAINS TO DISCOUNT TIRE IN DURHAM FOR REPLACEMENT. YOKOHAMA YKHTX. P235/75 R15.
- NHTSA ID
- 10957087
- Incident
- Feb 21, 2017
- Mileage
- 310,500 mi
WAS DRIVING ABOUT 60 MPH ON THE WASHINGTON DC BELTWAY WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. SUBSEQUENTLY DIAGNOSED AS THE "JEEP DEATH WOBBLE".
- NHTSA ID
- 10948132
- Incident
- Sep 25, 2016
- Mileage
- 144,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 3 | 2 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 3 | 1 | 0 | — |
| 2022 | 48 | 3 | 0 | 59.9 |
| 2021 | 150 | 4 | 0 | 64.9 |
| 2020 | 278 | 3 | 0 | 61.9 |
| 2019 | 1,611 | 11 | 0 | 60.1 |
| 2018 | 680 | 7 | 1 | 59.9 |
| 2017 | 1,325 | 6 | 1 | 58.7 |
| 2016 | 1,403 | 9 | 2 | 60.8 |
| 2015 | 1,780 | 11 | 4 | 61.1 |
| 2014 | 2,639 | 13 | 3 | 59.2 |
| 2006 | 17 | 0 | 0 | 27.2 |
| 2001 | 229 | 8 | 1 | 60.7 |
| 2000 | 369 | 7 | 1 | 61.4 |
| 1999 | 366 | 8 | 1 | 61.0 |
| 1998 | 398 | 11 | 1 | 59.0 |
| 1997 | 390 | 10 | 2 | 63.1 |
| 1996Viewing | 447 | 10 | 1 | 61.9 |
| 1995 | 608 | 11 | 9 | 67.7 |
| 1994 | 519 | 9 | 9 | 66.5 |
| 1993 | 418 | 7 | 15 | 66.7 |
| 1992 | 113 | 5 | 9 | 69.5 |
| 1991 | 233 | 9 | 6 | 67.7 |
| 1990 | 270 | 9 | 6 | 66.8 |
| 1989 | 191 | 6 | 3 | 66.4 |
| 1988 | 97 | 4 | 3 | 61.9 |
| 1987 | 57 | 9 | 7 | 67.9 |
| 1986 | 21 | 8 | 3 | 67.6 |
| 1985 | 17 | 7 | 4 | 65.4 |
| 1984 | 7 | 7 | 4 | — |
| 1983 | 0 | 1 | 3 | — |
| 1982 | 0 | 2 | 2 | — |
| 1981 | 1 | 2 | 2 | — |
| 1980 | 1 | 3 | 2 | — |
| 1979 | 0 | 2 | 1 | — |
| 1978 | 1 | 2 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 0 | 4 | 1 | — |
| 1975 | 0 | 5 | 0 | — |
| 1974 | 0 | 3 | 1 | — |
| 1973 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.