POWER TRAIN
2020 Jeep Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 303 NHTSA owner-reported complaints for the 2020 Jeep Cherokee, most frequently naming the powertrain (other), engine and electrical categories. 3 safety recalls have been issued covering this model year; and 388 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2020 | 3 | 18 |
| Dec 2020 | 3 | 21 |
| Jan 2021 | 4 | 25 |
| Feb 2021 | 2 | 27 |
| Mar 2021 | 1 | 28 |
| Jul 2021 | 3 | 31 |
| Aug 2021 | 1 | 32 |
| Sep 2021 | 1 | 33 |
| Dec 2021 | 1 | 34 |
| Jan 2022 | 3 | 37 |
| Jun 2022 | 4 | 41 |
| Jul 2022 | 1 | 42 |
| Aug 2022 | 3 | 45 |
| Oct 2022 | 3 | 48 |
| Dec 2022 | 2 | 50 |
| Jan 2023 | 2 | 52 |
| Feb 2023 | 1 | 53 |
| Mar 2023 | 2 | 55 |
| Apr 2023 | 3 | 58 |
| May 2023 | 3 | 61 |
| Jun 2023 | 4 | 65 |
| Jul 2023 | 1 | 66 |
| Aug 2023 | 5 | 71 |
| Sep 2023 | 2 | 73 |
| Oct 2023 | 3 | 76 |
| Nov 2023 | 2 | 78 |
| Dec 2023 | 2 | 80 |
| Jan 2024 | 3 | 83 |
| Feb 2024 | 1 | 84 |
| Mar 2024 | 2 | 86 |
| Apr 2024 | 2 | 88 |
| May 2024 | 1 | 89 |
| Jun 2024 | 1 | 90 |
| Jul 2024 | 3 | 93 |
| Aug 2024 | 4 | 97 |
| Sep 2024 | 3 | 100 |
| Oct 2024 | 6 | 106 |
| Nov 2024 | 2 | 108 |
| Dec 2024 | 2 | 110 |
| Jan 2025 | 10 | 120 |
| Feb 2025 | 3 | 123 |
| Mar 2025 | 8 | 131 |
| Apr 2025 | 6 | 137 |
| May 2025 | 11 | 148 |
| Jun 2025 | 2 | 150 |
| Jul 2025 | 12 | 162 |
| Aug 2025 | 9 | 171 |
| Sep 2025 | 9 | 180 |
| Oct 2025 | 10 | 190 |
| Nov 2025 | 11 | 201 |
| Dec 2025 | 10 | 211 |
| Jan 2026 | 8 | 219 |
| Feb 2026 | 6 | 225 |
| Mar 2026 | 3 | 228 |
| Apr 2026 | 5 | 233 |
| May 2026 | 9 | 242 |
| Jun 2026 | 14 | 256 |
| Jul 2026 | 16 | 272 |
| Aug 2026 | 15 | 287 |
| Sep 2026 | 16 | 303 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)17146.6%
- Engine4612.5%
- Electrical339.0%
- Brakes287.6%
- Steering226.0%
- Driver assistance195.2%
- Fuel system102.7%
- Airbags71.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
STEERING:RACK AND PINION:PINION SHAFT; STEERING:RACK AND PINION:RACK
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Power transfer unit failed similar to recall on other 2020 Jeep Cherokees, though our Jeep was not covered under the existing recall.
- NHTSA ID
- 11766781
- Incident
- Sep 1, 2026
Engine caught fire while parked
- NHTSA ID
- 11766586
- Incident
- Sep 24, 2026
On September 23, 2026, my wife was driving our 2020 Jeep Cherokee Trailhawk on I-65 South at mile marker 105.1 when the vehicle lost drive power and could no longer be driven. She became stranded on the side of the highway, and I had to pick her up. The vehicle also rolled while the gear selector was in PARK. We had it towed to Tom O’Brien Jeep dealership in Greenwood. Our vehicle is included in open safety recall 40D, NHTSA campaign 26V-290, involving the power transfer unit (PTU). The loss of drive power and rolling in PARK match the failure symptoms described in that recall. The specific mechanical cause still needs to be confirmed by the dealership. The Mopar recall lookup shows the recall is incomplete, the remedy is under development, and repair parts are not available. The vehicle is currently at the dealership. I am reporting an actual highway loss-of-propulsion incident and the vehicle rolling while in PARK. I am concerned about the risk of a crash or injury and the lack of an available recall remedy. Please document this incident under the existing recall and review the manufacturer’s response to vehicles that have already experienced these failures.
- NHTSA ID
- 11766536
- Incident
- Sep 23, 2026
The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and a case was filed.
- NHTSA ID
- 11766446
- Incident
- Sep 23, 2026
While driving my 2020 Jeep Cherokee Latitude Plus (2.0L turbo engine), the check engine light illuminated and the vehicle began misfiring with a severe loss of power and abnormal engine noise. A compression test confirmed lost compression in one or more cylinders. The dealer inspected the engine and diagnosed internal piston damage, consistent with piston ring land failure. Research shows this is a known failure pattern in 2019-2023 Jeep Cherokee turbo engines, including a pending class action investigation (Sauder Schelkopf) for premature engine failure caused by lost cylinder compression, misfire codes, and dealerships declining coverage. Reports describe melted pistons and collapsed ring lands, often in cylinder #2, possibly related to low-speed pre-ignition or the PCM incorrectly detecting fuel octane and over-advancing ignition timing. The failed engine components are available for inspection upon request. This failure occurred at highway speed with no prior warning beyond the check engine light, creating a safety hazard from sudden power loss. The engine is a 2.0L turbo GME (Hurricane) engine. Please investigate this defect pattern for a potential safety recall.
- NHTSA ID
- 11765643
- Incident
- Aug 21, 2026
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated there were recurring failures with rear wheels. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 69,000.
- NHTSA ID
- 11765272
- Incident
- Jun 18, 2026
- Mileage
- 69,000 mi
Catastrophic PTU failure on an interstate (we had not yet received the recall notice at the time of the incident) - no power at all, going the speed limit of 65 mph - We were miraculously able to coast into a weigh station - We could have caused a crash, or been the victims of one - The car also rolled backwards, even in park, subsequent to this incident - Many of these cars are STILL being driven by owners who have no choice, since Stellantis has provided no remedy nor buyback incentives to owners - The current "fix" is to replace the PTU with a part that may also fail - Since this is a known, significant safety issue, how is the NHTSA working with Stellantis to get this situation remedied? Thank you -
- NHTSA ID
- 11765172
- Incident
- Jun 14, 2026
May 07, 2026 Manufacturer Recall Number40D NHTSA Recall Number26V-290 Recall StatusRecall Incomplete, remedy not yet available This Jeep is not drivable, it said service 4 x4 and there was grinding then it broke down in the middle of the road and had to towed to the dealer. The dealership says it part of the recall but they have no timeline on when the part will be available, so the jeep is not able to drive. Where do I go from here?
- NHTSA ID
- 11765125
- Incident
- Aug 11, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Backup Camera Poor Image Quality Inspection
ELECTRICAL SYSTEM; STRUCTURE:BODY
Door Latch, Handle And Ajar Additional Service Information.
ELECTRICAL SYSTEM
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
ENGINE
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
Backup Camera Poor Image Quality Inspection
ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 5 | 4 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 3 | 1 | 0 | — |
| 2022 | 51 | 3 | 0 | 59.6 |
| 2021 | 162 | 4 | 0 | 64.1 |
| 2020Viewing | 303 | 3 | 0 | 62.1 |
| 2019 | 1,641 | 11 | 0 | 59.3 |
| 2018 | 684 | 7 | 1 | 59.4 |
| 2017 | 1,334 | 6 | 1 | 58.4 |
| 2016 | 1,406 | 9 | 2 | 60.3 |
| 2015 | 1,787 | 11 | 4 | 61.1 |
| 2014 | 2,646 | 13 | 3 | 59.2 |
| 2006 | 17 | 0 | 0 | 27.2 |
| 2001 | 229 | 8 | 1 | 60.7 |
| 2000 | 369 | 7 | 1 | 61.4 |
| 1999 | 366 | 8 | 1 | 61.0 |
| 1998 | 398 | 11 | 1 | 59.0 |
| 1997 | 390 | 10 | 2 | 63.1 |
| 1996 | 447 | 10 | 1 | 61.9 |
| 1995 | 608 | 11 | 9 | 67.7 |
| 1994 | 519 | 9 | 9 | 66.5 |
| 1993 | 418 | 7 | 15 | 66.7 |
| 1992 | 113 | 5 | 9 | 69.5 |
| 1991 | 233 | 9 | 6 | 67.7 |
| 1990 | 270 | 9 | 6 | 66.8 |
| 1989 | 191 | 6 | 3 | 66.4 |
| 1988 | 97 | 4 | 3 | 61.9 |
| 1987 | 57 | 9 | 7 | 67.9 |
| 1986 | 21 | 8 | 3 | 67.6 |
| 1985 | 17 | 7 | 4 | 65.4 |
| 1984 | 7 | 7 | 4 | — |
| 1983 | 0 | 1 | 3 | — |
| 1982 | 0 | 2 | 2 | — |
| 1981 | 1 | 2 | 2 | — |
| 1980 | 1 | 3 | 2 | — |
| 1979 | 0 | 2 | 1 | — |
| 1978 | 1 | 2 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 0 | 4 | 1 | — |
| 1975 | 0 | 5 | 0 | — |
| 1974 | 0 | 3 | 1 | — |
| 1973 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.