EQUIPMENT:OTHER:LABELS
2020 Subaru Ascent
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “park outside” advisory affecting this model year.
Campaign 22V907000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 322 NHTSA owner-reported complaints for the 2020 Subaru Ascent, most frequently naming the electrical, visibility and powertrain (other) categories. 5 safety recalls have been issued covering this model year; and 519 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2021 | 2 | 140 |
| Jul 2021 | 7 | 147 |
| Aug 2021 | 5 | 152 |
| Sep 2021 | 2 | 154 |
| Oct 2021 | 5 | 159 |
| Nov 2021 | 4 | 163 |
| Dec 2021 | 8 | 171 |
| Jan 2022 | 4 | 175 |
| Feb 2022 | 6 | 181 |
| Mar 2022 | 6 | 187 |
| Apr 2022 | 3 | 190 |
| May 2022 | 7 | 197 |
| Jun 2022 | 7 | 204 |
| Jul 2022 | 7 | 211 |
| Aug 2022 | 6 | 217 |
| Sep 2022 | 8 | 225 |
| Oct 2022 | 6 | 231 |
| Nov 2022 | 4 | 235 |
| Dec 2022 | 5 | 240 |
| Jan 2023 | 2 | 242 |
| Feb 2023 | 1 | 243 |
| Apr 2023 | 2 | 245 |
| May 2023 | 2 | 247 |
| Jun 2023 | 2 | 249 |
| Jul 2023 | 5 | 254 |
| Aug 2023 | 1 | 255 |
| Sep 2023 | 1 | 256 |
| Oct 2023 | 1 | 257 |
| Nov 2023 | 3 | 260 |
| Dec 2023 | 2 | 262 |
| Jan 2024 | 1 | 263 |
| Feb 2024 | 4 | 267 |
| Mar 2024 | 2 | 269 |
| Apr 2024 | 1 | 270 |
| May 2024 | 4 | 274 |
| Jun 2024 | 1 | 275 |
| Jul 2024 | 2 | 277 |
| Aug 2024 | 3 | 280 |
| Sep 2024 | 3 | 283 |
| Oct 2024 | 1 | 284 |
| Nov 2024 | 2 | 286 |
| Dec 2024 | 1 | 287 |
| Jan 2025 | 2 | 289 |
| Feb 2025 | 1 | 290 |
| Mar 2025 | 1 | 291 |
| Apr 2025 | 1 | 292 |
| May 2025 | 2 | 294 |
| Jun 2025 | 2 | 296 |
| Jul 2025 | 1 | 297 |
| Oct 2025 | 1 | 298 |
| Nov 2025 | 1 | 299 |
| Dec 2025 | 1 | 300 |
| Jan 2026 | 4 | 304 |
| Feb 2026 | 3 | 307 |
| Mar 2026 | 2 | 309 |
| Apr 2026 | 2 | 311 |
| May 2026 | 5 | 316 |
| Jul 2026 | 2 | 318 |
| Aug 2026 | 2 | 320 |
| Sep 2026 | 2 | 322 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical10129.5%
- Visibility6017.5%
- Powertrain (other)5716.7%
- Engine308.8%
- Brakes267.6%
- Driver assistance175.0%
- Fuel system144.1%
- Body & structure102.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
STEERING:LINKAGES:TIE ROD ASSEMBLY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
After replacing tires I started hearing noises from rear wheel. I searched online and it appears there is an issue with wheel bearings on several Subaru models (see YOUTUBE video by FIXBOOK dated July 12, 2026). The issue was confirmed by my Subaru dealer on 9/10/2026. Subary wheel bearings prior to 2026 were subject to poor design resulting in premature corrosion, complete failure and possible separation from the under carriage. New Subaru wheel bearing was redesigned in 2026 (part 28473XC00E), but Subaru never recalled the defective wheel bearings in Tribeca, WRX, Forester, Ascent, Outback models sold prior to 2026?
- NHTSA ID
- 11763590
- Incident
- Sep 10, 2026
Subaru has a known problem/design with their LED daytime running lamps on the Ascent model. Dealerships are seeing a high failure rate of these LED lights, and it is always with the left side headlamp assembly. The LED strip quits working. In my case my car has about 42,000 miles on it with estimated 1,500 hours of operation. LED lights are designed to last a minimum of 30,000 and up to 100,000 hours. I see these models all the time with their left daytime lamps out. These lamps are provided for safety reasons and to bring visibility to other drivers. Even Subaru dealer's state that this is a known problem and always the left headlight assembly. FYI, the whole assembly needs to be replaced, and the price range is around $1,300.00. I have reached out to Subaru, and they simply state vehicle is out of warranty, and they will not do anything about it. I say this is a known imbedded issue due to engineering, quality control etc. and each delivered vehicle is more than likely going to experience this issue which again I perceive as a safety issue. Again, LED lights are used because of their long-life expectancy. But in Subaru's case, their lights are designed to fail much sooner than one should reasonably expect. Subaru needs to do the right thing and stand behind these faulty lights and return the vehicle to the level of safety it was intended to offer. However, the only way they are possibly going to consider this if the NHTSB gets involved. I have provided a phot of my car showing the lights. One is lit and one is not.
- NHTSA ID
- 11762193
- Incident
- Jul 28, 2026
The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, the vehicle was skipping. The failure was recurrent. The contact associated the failure with NHTSA Campaign Number: 21V955000 (Power Train); however, the dealer informed the contact that the recall repair was completed on July 15, 2025. The contact was the vehicle owner on that date and stated that the vehicle was never taken to the dealer for the recall repair. The dealer diagnosed the vehicle with CVT failure and advised that the vehicle was outside warranty coverage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
- NHTSA ID
- 11759965
- Incident
- Aug 16, 2026
- Mileage
- 145,000 mi
1. The vehicle is experiencing a transmission malfunction/failure. The dealership was able to replicate the issue and confirm the malfunction, which caused the check engine light to illuminate. The vehicle is currently being evaluated by the dealership, and any failed components should be available for inspection upon request while the vehicle remains in their possession. 2.The transmission malfunction is affecting the vehicle's ability to accelerate, maintain speed, and operate predictably. This creates a potential safety risk when the vehicle loses power or experiences unexpected changes in operation while driving, particularly in traffic or at highway speeds. The concern is heightened because transmission failure can leave the vehicle unable to safely continue operating and can cause collisions with other vehicles on the road. 3.Yes. The dealership was able to reproduce the issue, which caused the check engine light to illuminate and confirmed that there is an active problem requiring further diagnosis/repair. 4.The vehicle has been inspected and evaluated by the Subaru dealership/service center. To my knowledge, it has not been inspected by police or insurance representatives. Subaru of America has reviewed my case and the repair history but has declined assistance with the repair or to open a case. 5.Yes. The dealership was able to reproduce the issue, which caused the check engine light to illuminate. The transmission problem was also associated with operation that prompted me to have the vehicle inspected. The check engine light illuminated when the dealership replicated the condition. This current transmission is a replacement transmission done by Subaru do to a previous recall of the same issue. The current transmission only has 83,000 miles on it.
- NHTSA ID
- 11758390
- Incident
- Jul 30, 2026
The Transmission is slipping on my 2020 Ascent. I had the recall wrk-21 performed in July of 2025. Over the last 6 months the car has been hesitant to go at low speeds and shakes at high speeds. Over the last month the transmission started to slip while accelerating , especially up hill. There would be a grinding noise and RPMs would jump. I took it to the dealer and they confirmed it was the transmission via camera test. I called Subaru of America for goodwill help with the cost knowing that there is a know issue with the transmission. They refused due to the mileage, 121,010. •What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission is slipping •How was your safety or the safety of others put at risk? The car is hesitant to go from a starting position. The car will jerk back and forth when trying accelerate when merging or crossing a road. I am also very concerned of catastrophic failure at high speeds. •Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer has confirmed the transmission is bad via camera teat. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No dash lights just the feeling and sounds.
- NHTSA ID
- 11753615
- Incident
- Jun 16, 2026
My strut bearings have been replaced several times in the drivers sides, my shock and strut has been replaced twice on the drivers side and now the passenger side is doing the same thing. The dealership tells me that there is nothing wrong but research shows this car has known suspension issues. My passenger side front has a loud metallic grinding sound when turning the wheel in park. I’m told this is the brakes which makes no sense. The car feels like it is on ice or sailing down the road, and the car does not maintain an alignment causing the insides of tires to wear out after 15,000-20,000 miles and need to be replaced.
- NHTSA ID
- 11751605
- Incident
- Jun 1, 2026
I am reporting a repeat safety concern involving a 2020 Subaru Ascent. The vehicle was involved in two separate collisions after failing to decelerate as expected following normal brake pedal application. The first incident occurred on January 26, 2026. While approaching a traffic signal, I applied the brakes under normal driving conditions. The vehicle did not slow as expected and struck the rear of another vehicle. Property damage occurred, but no injuries were reported. The second incident occurred on May 5, 2026. While approaching a stop sign at approximately 35 mph, I again applied the brakes under normal driving conditions. The vehicle did not decelerate as expected and entered the intersection, colliding with a vehicle traveling perpendicular to my direction of travel. Both vehicles were towed. No injuries were reported. During both incidents, there were no forward collision warnings, automatic emergency braking interventions, or other alerts observed prior to impact. Following the second collision, the vehicle was inspected by an independent technician. Brake components inspected were found to be within serviceable condition and no evidence of neglect or improper maintenance was noted. During inspection, abnormal brake pedal behavior was observed, including continued downward pedal travel while steady pressure was applied. The technician documented that the reported condition was not consistent with normal braking performance and stated that an intermittent hydraulic and/or brake assist related issue could not be ruled out. The vehicle has been regularly maintained according to manufacturer recommendations. Due to the repeat nature of the condition, the lack of warning or intervention from safety systems, and the occurrence of two collisions despite normal brake application, I believe this condition represents a significant safety risk. The vehicle has since been declared a total loss and may be available for further inspection.
- NHTSA ID
- 11740848
- Incident
- May 5, 2026
I am submitting this complaint regarding a known exhaust manifold/flex pipe failure affecting my 2020 Subaru Ascent Touring (VIN: [XXX] ). My vehicle was diagnosed by a Subaru dealership with a “broken flex pipe on the header” causing excessive exhaust noise and exhaust leak concerns. Repair estimate was slightly over $2,000. After researching the issue, I discovered numerous reports from other Subaru Ascent owners describing identical failures involving cracked exhaust manifold welds and failed flex pipe sections. Subaru has also issued TSB 09-106-23 involving exhaust manifold weld cracking and redesigned replacement components for this issue. Symptoms began in the low 70,000-mile range and progressively worsened before formal diagnosis at approximately 83,000 miles. This appears to be a widespread defect involving emissions/exhaust components. Many owners online report loud cold-start exhaust noise, cracked manifold welds, failed flex pipe sections, exhaust fumes/smells, and expensive manifold replacement repairs. My concern is both the widespread nature of the defect and Subaru’s handling of complaints regarding the issue. Initially, Subaru denied assistance because the vehicle has a branded title. After documentation was provided showing federally mandated emissions-related coverage/extensions were active for this VIN regardless of title status, the denial basis changed to mileage. After explaining symptoms began prior to the mileage threshold, Subaru then cited lack of dealership service history after my ownership despite the vehicle being regularly maintained by a local mechanic. I am requesting NHTSA review whether this exhaust manifold/flex pipe defect represents a broader reliability and emissions-related defect trend affecting Subaru Ascent vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11739638
- Incident
- May 11, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE
This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: P0016, P0017, P0018, P0019, P0014, P0024, P0128, P2109. If any of the DTCs listed above are found to be stored in the ECM, follow the procedures outlined in the bulletin. This is an revised version of the original bulletin.
STRUCTURE:BODY
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
Subaru of America, Inc. (Subaru) has initiated a non-compliance recall for certain 2026 model year Crosstrek Hybrid vehicles, 2025-2026 model year Forester & Forester Hybrid vehicles, and 2019- 2026 Ascent vehicles due to incorrect information listed on the certification label. This is an revised version of the original bulletin.
ELECTRICAL SYSTEM; POWER TRAIN
This Announcement provides diagnostic assistance for CVT issues.
POWER TRAIN
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
POWER TRAIN
This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. This is an revised version of the original bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.