RoadVitals

2020 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
320
+7 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 11, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
12 injuries, 1 deaths reported

Overview

Our database contains 320 NHTSA owner-reported complaints for the 2020 Chevrolet Equinox, most frequently naming the brakes, engine and fuel system categories. 4 safety recalls have been issued covering this model year; and 856 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

May 11, 2023
668,187 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLCManufacturer number N232403240View on NHTSA.gov
20V668000

POWER TRAIN:AUTOMATIC TRANSMISSION

Oct 29, 2020
194,105 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
The risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLCManufacturer number N202313440View on NHTSA.gov
19V704000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Oct 3, 2019
166 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
The risk: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
General Motors LLCManufacturer number N192270920View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 320
BrakesElectricalEngine
Filed Nov 5, 2026

2020 Chevrolet Equinox, approximately 84,453 miles. On XXX, the vehicle experienced a catastrophic braking/mechanical failure. The brake system lost power assist. Following physical inspection, the insurance adjuster documented that an internal brake booster/vacuum-related failure caused loss of brakes and excessive vacuum on the engine, resulting in internal engine failure requiring engine replacement. I subsequently learned of pending federal litigation, [XXX] et al. v. General Motors LLC, Case No. XXX concerning an alleged brake vacuum-pump system defect in 2018-2022 Chevrolet Equinox vehicles. I am reporting my vehicle because the failure involved loss of braking assistance and catastrophic engine damage and appears potentially consistent with the failure pattern alleged for these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11775934
Incident
Oct 31, 2026
AirbagsBody & structureEngine
Filed Nov 4, 2026
Crash reported

A large work pickup truck pulled out in front of our vehicle and into the oncoming lane. The larger pickup truck's driver miscalculated their turn by turning too widely, side-swiping a smaller pickup truck, ricocheting off of the smaller pickup, and lastly, impacting us on the front drivers-side wheel offset.(front-left wheel offset) Our vehicle's front axle and wheels are now inclined to the right. Only the front two airbags were deployed, even though the impact was distributed slightly to the driver's door.

NHTSA ID
11775757
Incident
Nov 3, 2026
BrakesEngineFuel system
Filed Oct 20, 2026

Vacuum pump failed causing brakes to fail then causing exhaust camshaft to break.

NHTSA ID
11772496
Incident
Sep 30, 2026
Brakes
Filed Oct 19, 2026

There were no warning lights prior. We were driving on the highway and the brake pedal all of a sudden became hard as a rock, and we could barely stop the car. Stoping distance was extremely long and dangerous, we were very lucky there was no one in front of us and that we were almost the the exit we needed to be at. Managed to slowly pull the car into a lot and arrnage for a tow to the nearest Chevrolet dealer (Open Road Chevrolet, Union NJ). They inspected it and said the vacuum pump was missing. Also said the notify the customer that tehre may be damage to the camshaft but they did not elaborate and they replaced the vacuum pump and verified their work and said no further repairs required at this time. Crazy dangerous situation to be in. Nothing warned us aboutt he issue at all. Just happened and we were very lucky.

NHTSA ID
11772013
Incident
Oct 9, 2026
Brakes
Filed Oct 17, 2026

Vacuum pump, I was driving 75mph and needed to slow down due to traffic and my break pedal was hard and wouldn’t stop me, I almost hit a car in front of me. I also had my children with me. No the problem hasn’t been inspected, I bought the part to repair it myself. There was no fair warning. I ALMOST wrecked with my children in the car! I was over a hour and half from my house.

NHTSA ID
11771876
Incident
Oct 17, 2026
Electrical
Filed Oct 16, 2026

Emissions traction ecs

NHTSA ID
11771727
Incident
Oct 13, 2026
Engine
Filed Oct 14, 2026

"Brake vacuum pump seized and shattered, sending metal debris into engine via camshaft. Vehicle lost power and would not restart – towed to dealer. Dealer found metal debris in oil fill (photo available) and quoted $2,101 for camshaft/vacuum pump and $9,480 for engine assembly – total $12,493.83. This is identical failure to class action Thieme et al v. GM for 2018-2022 Equinox 1.5L. Safety risk – loss of power brake assist and sudden stall. RO 449922 Dave White Chevrolet Sylvania OH since 10/2/26. Known defect not under recall."

NHTSA ID
11771045
Incident
Oct 2, 2026
BrakesEnginePowertrain (other)
Filed Oct 13, 2026

Vacuum Pump failed, Camshaft is broken. When vacuum pump failed there were no brakes and no warning. Almost flew off a bridge.

NHTSA ID
11770910
Incident
Oct 5, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

GM Update N25-250552

• Improvements to OnStar functionality.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027300—
2026891051.5
20252480044.1
2024851053.3
2023993055.6
20221876062.7
20211014059.1
2020Viewing3204060.6
20193104059.2
20184105058.9
20172760047.6
20164001252.3
20156802254.8
20145501249.1
20137512047.3
20126853356.0
20117833357.3
20107843354.4
2009940036.9
20083700032.7
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.