RoadVitals

2023 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
91
+4 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 11, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 91 NHTSA owner-reported complaints for the 2023 Chevrolet Equinox, most frequently naming the fuel system, brakes and engine categories. 3 safety recalls have been issued covering this model year; and 466 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

May 11, 2023
668,187 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLCManufacturer number N232403240View on NHTSA.gov
22V929000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Dec 15, 2022
9 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
The risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
The remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
General Motors, LLCManufacturer number N222388911View on NHTSA.gov
22V724000

SEATS

Sep 29, 2022
6,895 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
The risk: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
The remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
General Motors, LLCManufacturer number N222377890View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 91
Fuel system
Filed Aug 12, 2026

I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.

NHTSA ID
11756537
Incident
Aug 7, 2026
Fuel system
Filed Aug 4, 2026

Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

NHTSA ID
11754786
Incident
Aug 2, 2026
EngineFuel system
Filed Jul 24, 2026

Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.

NHTSA ID
11752653
Incident
Apr 27, 2026
Engine
Filed Jul 20, 2026

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on several occasions, the vehicle lost automotive power with the check engine warning light continuously illuminated. The vehicle was taken to a local Auto Zone and a diagnostic machine retrieved DTC: P0191. The vehicle was then taken to a local dealer where it was diagnosed, and the contact was informed that the high-pressure fuel pump was inoperable and needed to be replaced. The vehicle was repaired. The contact associated the failure with Technical Service Bulletin: N242450160. The manufacturer was notified of the failure. The failure mileage was 34,000.

NHTSA ID
11751557
Incident
Feb 1, 2026
Mileage
34,000 mi
EngineFuel systemPowertrain (other)
Filed Jul 13, 2026

My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.

NHTSA ID
11749947
Incident
Dec 1, 2023
Fuel system
Filed Jul 11, 2026

This malfunction occurred twice while driving in town and on interstate. Car went into low power mode due to fuel pump and fuel injectors failing. Stopped running and would not restart.

NHTSA ID
11749757
Incident
Feb 28, 2026
Fuel system
Filed Jul 7, 2026

Reduced power displayed and engine light came on. This happened on very early morning commute. Dangerous early morning timeframe before 6 am in very dense rural area to where speed totally reduced and then pulled over to losing engine power. Was basically stranded, no one around. Would not start. Had towed. Without vehicle for 5 days and Chevy dealership service could not recreate the issue. Codes read P0089 and P00C6. I am finding out by researching this is a recall issue in previous vehicles. Why not the 2023? This will likely happen again and my commute round trip is 2.5 hrs every day. I am afraid to drive this vehicle. My safety and others are at risk not if but when it happens again. This vehicle very well maintained and now I can't trust it.

NHTSA ID
11748903
Incident
Jul 1, 2026
Fuel system
Filed Jul 2, 2026

See attached document for complaint.

NHTSA ID
11747873
Incident
May 19, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

N262558690-01

FUEL/PROPULSION SYSTEM

General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIP6125

This Preliminary information communicates the potential for MIL illuminated with oil pressure related DTC concerns on LSD engines.

PIT6519

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIP5927E

This Preliminary information communicates the possibility of reduced power with dtc P0237 and/or p0299 due to damaged Charge Air Inlet Pipe connection at Turbocharger.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026581049.0
20252120043.6
2024711051.1
2023Viewing913055.9
20221605062.9
2021884058.7
20202994060.9
20192954059.1
20183965058.7
20172710047.8
20163921252.1
20156792255.4
20145451249.3
20137492047.6
20126823356.2
20117813357.1
20107843354.6
2009940036.9
20083700033.5
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.