2017 Chevrolet Equinox

I own a 2017 Chevrolet Equinox with a 2.4L 4-cylinder engine and approximately 50,000 miles. The vehicle suddenly stopped starting without any prior warning signs, unusual noises, or dashboard warnings indicating a serious mechanical problem. After the vehicle was inspected by a mechanic, I was told that the timing chain had failed, causing the engine to lose proper timing and resulting in internal engine damage, including damage to the pistons and other engine components. I am concerned that such a serious failure occurred at approximately 50,000 miles and without any advance warning. The vehicle has had normal, limited use, mainly for taking my children to school and driving to work, which is located very close to my home. I am reporting this issue because I believe NHTSA should be aware of this failure and determine whether similar problems have occurred in other 2017 Chevrolet Equinox vehicles with the same engine, and whether this may represent a potential safety defect.

NHTSA ID

11769745

Incident

Sep 29, 2026

I have replaced the fuel pump on this vehicle three times. The last time was done the first week of August. It’s the first week of October and it’s going out again.

NHTSA ID

11768687

Incident

Oct 3, 2026

ENGINE OIL MESSAGE SYSTEM FAILED. Vehicle available for inspection upon request. PERSONAL SAFETY and SAFETY of PASSENGER and OTHERS AT RISK due to driving car with no to little oil burning oil presents loss of control of vehicle while operating. PROBLEM CONFIRMED by Independent Insurance Servicer. VEHICLE COMPONENT INSPECTED by Certified Manufacturer Dealership Service Department. SYMPTOMS of burning oil mid-late August 2026 SYMPTOMS of stalling shaking loud rattling from engine SEPTEMBER 25, 2026 ENGINE MALFUNCTION INDICATOR LAMP appeared SEPTEMBER 25, 2026

NHTSA ID

11768453

Incident

Sep 25, 2026

It consumes the whole tank of oil within 6 days and then damages the entire engine.

NHTSA ID

11766746

Incident

Dec 10, 2025

Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The vehicle was a private sale from Facebook Marketplace. The mileage was 98,776 miles on 1/5/26. The contact had decided that a larger vehicle was needed and brought the vehicle to the dealer to trade it. The contact received a Carfax report from the dealer indicating an odometer discrepancy. The report indicated that the third owner had rolled back the odometer and that the actual mileage was 111,112. The contact stated that the private seller from whom the vehicle was purchased believed there was only one other owner, but after research, found that there were three prior owners before him, making the contact the 5th owner. The current mileage was 128,016.

NHTSA ID

11762161

Incident

Jan 4, 2026

Mileage

128,016 mi

My car was in Clarksburg Crown, Mitsubishi, and a lot that had no monitoring, and it was a sticker saying the car was not ready to be sold, and I still went with it trusting the crown Mitsubishi Car associate however there are fuses added to my car weather from them or from car auto tunes in Morgantown I’m not sure but my car has the ability to run without my foot on the gas or things happening to my to my acceleration

NHTSA ID

11753998

Incident

Jun 10, 2026

The contact owns a 2017 Equinox. The contact stated that the vehicle had experienced oil consumption failures. While examine the vehicle he contact discover very little oil was present although oil was recently added to the engine. The oil light warning light did not display and no oil leaks were present. The vehicle was taken to the local mechanic who was unable to determined the cause of the failure. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. . The failure mileage was 130,000.

NHTSA ID

11736946

Incident

May 11, 2026

Mileage

130,000 mi

2017 Chevrolet Equinox Premier certified pre-owned vehicle experienced multiple safety-related defects. 1. REPEATED STARTING FAILURES (electrical/battery/starter system): - March 17, 2026: Complete battery failure, vehicle would not start. AAA/GM Roadside Assistance called. Dealer inspected but could not diagnose root cause or explain battery drain. Preceded by unusually loud windshield wiper motor and engine noise (March 15). - April 13, 2026 (4:01pm): Engine failed to turn over twice in parking lot before starting on third attempt. SAFETY RISK: Sudden starting failures create stranding hazard and risk of being rear-ended in traffic. 2. WATER INTRUSION THROUGH HEADLINER (sunroof/headliner/mic assembly): - April 15, 2026 (10:40-10:45am): Approximately 1 ounce of water poured from headliner/radio microphone assembly directly into driver's eyes while driving on expressway. Continued dripping intermittently for hours. SAFETY RISK: Complete vision obstruction while driving at highway speeds. 3. INTERMITTENT SAFETY CHIMES (electrical/infotainment): - Ongoing for weeks: Five rapid electronic dings with NO dashboard warning lights or indicators. Occurs sporadically while driving (10 occurrences in one recent day). Dealer previously informed by phone but no resolution. SAFETY RISK: Distracting chimes with no identifiable warning create driver confusion. 4. ADDITIONAL ELECTRICAL: Remote start now works intermittently. All components available for NHTSA/manufacturer inspection. Dealer confirmed March 17 battery inspection but found no cause. No manufacturer inspection. No warning lamps preceded any failures except unexplained chimes. Problems began immediately after certified pre-owned purchase despite CarBravo certification. Safety defects render vehicle unreliable and hazardous.

NHTSA ID

11732611

Incident

Apr 15, 2026

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PI to help diagnose A/C concern

This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. If it is not an original manufacture part, they should install one and evaluate the vehicle.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.