RoadVitals

2026 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
89
+14 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
6 injuries, 0 deaths reported

Overview

Our database contains 89 NHTSA owner-reported complaints for the 2026 Chevrolet Equinox, most frequently naming the driver assistance, brakes and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 186 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Feb 26, 2026
5,861 units potentially affected
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLCManufacturer number N252540430View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistanceElectrical
Filed Nov 9, 2026

the auto breaking system/ I have let the car go back to Ally Banking due to dealership would not address. I was with my sister and it slammed on the brakes while traveling down the freeway . took to dealership twice but they would not drive it long enough to reproduce and told me nothing was wrong with it, the car had updated several time/ even ran the battery down due to an update. the radio did crazy thing like change channels flash off and on. per the dealership it was address but per paperwork nothing was done except a change of battery. I was in the shop twice with no resolution. I drove it after getting it out of the shop the first time and it continued to do the same thing and when i took it back they did not believe me and said they could not recreate but yet did not drive it and I have proof They are now trying to auction the car off without it being fixed

NHTSA ID
11776739
Incident
Jul 26, 2026
Driver assistanceSteering
Filed Nov 9, 2026

I own a 2026 Chevrolet Equinox that began experiencing driver-assistance system malfunctions following GM software update V662.20 on July 17, 2026. Since the update, the driver-side blind-spot warning indicator has repeatedly flashed or remained illuminated despite no vehicles or obstacles being present. This occurs both while driving and while stationary. The vehicle also previously experienced unintended steering-wheel vibration and steering intervention, pulling the vehicle as though correcting its lane position despite no apparent hazard. This created a safety concern because the vehicle attempted to influence steering unnecessarily. On November 4, 2026, I took the vehicle to an authorized Chevrolet dealership. The service advisor reinstalled available software updates, but the malfunction continued immediately after leaving the dealership. The unintended steering intervention has since stopped, but the false mirror warnings persisted. Through troubleshooting, I discovered that disabling the bicycle alert feature stopped the false warnings. However, reactivating the lane change alert caused the malfunction to return. Both features must now remain disabled to prevent the false alerts. The underlying cause remains unknown. I am concerned that factory-installed safety systems are malfunctioning and that I must disable two safety features to operate the vehicle without repeated false warnings. The vehicle is available for further inspection, and I have video evidence documenting the malfunction. I request that NHTSA investigate this potential safety defect and its apparent connection to the July 17, 2026 software update.

NHTSA ID
11776662
Incident
Jul 17, 2026
Filed Nov 6, 2026

My care stopped in the middle of an intersection and was not able to get it restarted. Simple fix to get to safety would be to put it in neutral. HOWEVER, there is no way to do that with this vehicle if you cannot get it started!!!!! This is not safe at all whatsoever. I had to get out of my car and leave it there in the intersection and go to the sidewalk and wait for help as there was absolutely no way to move my car.

NHTSA ID
11776250
Incident
Oct 31, 2026
Body & structure
Filed Nov 6, 2026

Excessive wind noise "interior trim" (per dealership) non-EV 2026 Chevy Equinox RS purchased in April 2026. This is a known issue of Chevrolet and should be addressed. The person at Chevrolet did drive the vehicle and confirmed the wind noise.

NHTSA ID
11776237
Incident
Oct 27, 2026
BrakesDriver assistanceElectrical
Filed Nov 6, 2026

On November 5, 2026, my 2026 Chevrolet Equinox experienced a sudden loss of propulsion in a busy, four-lane intersection, leaving me completely immobilized in active traffic. When I attempted to accelerate, the vehicle would not respond. I tried restarting it multiple times, but the engine remained completely silent. Although the infotainment screen, Wi-Fi, and other electrical systems continued functioning, multiple dashboard warning lights illuminated, including the check engine light. Most alarmingly, the vehicle would not shift into Neutral. Several bystanders attempted to help push the vehicle out of the intersection, but the transmission would not disengage from Park. As a result, the vehicle could not be moved to safety, leaving me stranded in a dangerous intersection with traffic approaching from multiple directions. This created a significant risk of a serious collision. There were no prior warning signs or mechanical issues. However, the vehicle received a software update on November 4, 2026, just one day before the incident. Whether this contributed to the failure is unknown. The vehicle was towed to a Chevrolet dealership for inspection, and the cause remains undetermined. Following the incident, I discovered multiple 2026 Chevrolet Equinox owners reporting nearly identical experiences, specifically sudden immobilization and an inability to shift into Neutral. I strongly urge NHTSA to investigate this potentially recurring safety defect. A vehicle that unexpectedly becomes immobilized in active traffic and cannot be shifted into Neutral to allow emergency removal presents an extremely serious safety risk to drivers, passengers, and surrounding motorists.

NHTSA ID
11776188
Incident
Nov 5, 2026
Powertrain (other)
Filed Nov 6, 2026

I request a safety investigation into the 2026 Chevrolet Equinox and its inability to shift into Neutral when disabled. At about 11:30 PM, our Equinox ran out of fuel shortly after the low-fuel warning. The engine would not restart, and we could not shift into Neutral to push it out of the roadway. Our children were with us. We blocked the road for approximately 30 minutes. Fortunately, traffic was light; on a highway, the danger could have been severe. I am concerned that a no-start condition can leave drivers stranded in active traffic lanes without a readily usable emergency Park-release procedure. I do not know whether this reflects a defect or a design limitation. Our vehicle is available for inspection. I am attaching screenshots of several other owners' public reports about 2026 Equinox vehicles stalling or failing to restart at traffic lights, stop signs, or on highways. Multiple owners report being unable to shift into Neutral and needing a tow. One describes being stranded on a highway without a shoulder for three hours. These reports are not independently verified, and the causes may differ, but they highlight the same potential danger. As this model ages, failures that prevent restarting may become more common, making an accessible emergency Neutral procedure especially important. A vehicle immobilized in a live traffic lane could be struck from behind, causing serious injury or death. I contacted Chevrolet, but received only a general sympathetic reply, not an explanation of how to move the vehicle safely. I have not had this issue inspected by a dealer. Please investigate whether the emergency Park-release provisions adequately protect occupants and other motorists when a 2026 Equinox cannot restart.

NHTSA ID
11776177
Incident
Jun 6, 2026
Driver assistance
Filed Oct 30, 2026
1 injury reported

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving approximately 10-15 MPH in stop-and-go traffic, while changing lanes, the automatic emergency braking system engaged unexpectedly, causing the vehicle to stop abruptly with a forceful back-and-forth movement of the head and upper body of the driver. The contact sustained neck and left shoulder pain, which progressively worsened. The vehicle was taken to the dealer, where the Forward Collision Avoidance sensor software was updated to increase the trailing distance. The failure mileage was approximately 4,000.

NHTSA ID
11774738
Incident
Oct 20, 2026
Mileage
4,000 mi
Filed Oct 29, 2026

YOU CAN PUT THIS CAR INTO PARK AT ANY SPEED all you need to do is push the button when you are reaching for the radio or something this happen to me in a walmart parking lot

NHTSA ID
11774375
Incident
Oct 16, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6471A

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.

PIT6368F

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.

Infotainment 2026.4

• More responsive map controls when switching views • Trailer Theft Alert settings are saved between drives • More reliable access to on-screen controls for temperature, fan speed, and heated seats • Improvements that help prevent the center display from freezing or unexpectedly losing audio

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027300—
2026Viewing891051.5
20252480044.1
2024851053.3
2023993055.6
20221876062.7
20211014059.1
20203204060.6
20193104059.2
20184105058.9
20172760047.6
20164001252.3
20156802254.8
20145501249.1
20137512047.3
20126853356.0
20117833357.3
20107843354.4
2009940036.9
20083700032.7
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.