RoadVitals

2024 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
79
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 21, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
5 injuries, 0 deaths reported

Overview

Our database contains 79 NHTSA owner-reported complaints for the 2024 Chevrolet Equinox, most frequently naming the fuel system, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 378 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY:DOOR

Dec 21, 2023
265 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
The risk: A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
The remedy: Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.
General Motors, LLCManufacturer number N232429911View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 21, 2026

2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily. Tire size 275/40R21 however it is the rim that is breaking. I believe these rims are too thin and low profile to handle the weight of the vehicle. Many others online are also experiencing cracked rims. This is also a safety hazard as a rim cracking could cause the tire to fail at high speeds and cause an accident. The included pictures are of the 2 different rims on the same car.

NHTSA ID
11765972
Incident
Sep 7, 2026
ElectricalInterior & seats
Filed Sep 17, 2026

See attached document for complaint.

NHTSA ID
11765063
Incident
Apr 17, 2026
Electrical
Filed Sep 15, 2026

the fuel pump control module failed at 22,016 miles on a basically NEW vehicle, with SUPPOSEDLY COVERED 36,000 mile manufacturer warranty!?

NHTSA ID
11764341
Incident
Sep 14, 2026
Driver assistance
Filed Sep 11, 2026

Emergency braking engaged when backing into parking spot in between two vehicles. No obstruction was behind vehicle.

NHTSA ID
11763646
Incident
Sep 11, 2026
Fuel system
Filed Sep 6, 2026

The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.

NHTSA ID
11762498
Incident
Aug 12, 2026
Driver assistanceFuel systemSteering
Filed Aug 31, 2026

Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.

NHTSA ID
11761081
Incident
Aug 28, 2026
Fuel system
Filed Aug 29, 2026

Wheat attempting to enter 40mph traffic from a side street stop sign the Equinox did not accelerate and the engine stopped. There was no warning of a problem. The car would not start and I received a message the a p129f error was detected and it was a critical error. It also said !fuel management system schedule service now. I also received a text that said "Diagnostic alert: Service the engine and transmission system in your 2024 Equinox immediately." I waited 3 hours for a tow and the car was taken to the local Chevrolet dealership where it was serviced. My grandson was with me at the time. I felt fortunate this did not happen while on the highway, or while pulling into the traffic. The fuel module was replaced. I was assured it was replaced with the newest module and computer updates. I am very concerned this will happen again based on what I have read. The car milage was 17,537 when the failure occurred and was covered under warranty.

NHTSA ID
11760599
Incident
Aug 24, 2026
AirbagsDriver assistance
Filed Aug 18, 2026
Crash reported

The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass. The contact depressed the brake pedal with extra force; however, the vehicle crashed into another vehicle. The contact stated the passenger’s side front fender crashed into the passenger’s side door of the other vehicle. The vehicle came to a complete stop upon impact. The air bags had not deployed. There was no warning light illuminated prior to the crash. There were no injuries sustained. The vehicle was towed to a tow yard. A Police report was filed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.

NHTSA ID
11757723
Incident
Jul 1, 2026
Mileage
19,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC6629F

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6541

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

PIC6551C

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT6368D

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

PIT5099J

PI to help diagnose A/C concern

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026741052.1
20252280044.1
2024Viewing791051.7
2023953055.4
20221736063.1
2021944058.5
20203084060.4
20193014059.5
20184085059.0
20172730047.5
20163961252.2
20156792254.7
20145481249.5
20137512047.7
20126853356.5
20117823357.1
20107843354.6
2009940036.9
20083700033.1
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.