RoadVitals

2024 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
85
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 21, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
7 injuries, 0 deaths reported

Overview

Our database contains 85 NHTSA owner-reported complaints for the 2024 Chevrolet Equinox, most frequently naming the fuel system, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 386 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V869000

STRUCTURE:BODY:DOOR

Dec 21, 2023
265 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
The risk: A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
The remedy: Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.
General Motors, LLCManufacturer number N232429911View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 85
Driver assistance
Filed Oct 28, 2026
Crash reported

I was using ACC on the freeway when the car in front of me abruptly stopped. I felt the car decelerate, but it didn’t feel like the car was slowing enough. By the time I manually pressed the brakes my car skidded and hit the stopped car in front of me. There was a flashing light that happened right before I hit the car warning me to brake. I’m worried that my car’s friction brakes were not activated by ACC. I will be taking it to an autobody shop soon for repair.

NHTSA ID
11774207
Incident
Oct 26, 2026
Fuel system
Filed Oct 27, 2026

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle started jerking and surging forward, and the engine power was reduced, causing the vehicle to decelerate. The contact depressed the brake pedal and turned on the hazard lights to move to a safe place, and the vehicle was towed to the residence. After parking the vehicle overnight, the vehicle was started; however, the check engine warning light was illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer cleared the fault codes and advised the customer to change the high-pressure pump if the check engine warning light illuminated. The contact researched and found information about Technical Service Bulletin: N242450160, NHTSA ID Number: 11009677 (Fuel/Propulsion System); and contacted the manufacturer, who informed the contact that the vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

NHTSA ID
11773976
Incident
Oct 23, 2026
Mileage
70,000 mi
Filed Oct 20, 2026

Door handles retract, but often the motor goes out causing them to no longer stick out when trying to gain entry. This could heavily delay any rescue attempt.

NHTSA ID
11772447
Incident
Oct 1, 2026
Body & structure
Filed Oct 19, 2026

Door handles fail to present, and have to be opened manually. This has happened to one handle, that I have had fixed (driver door) and is now happening to another (rear passenger door). While the door handles can be opened manually, it takes two hands to open, which would be difficult to do in an emergency. What's more, the door handle flips back quickly when opened manually, resulting in possible injury due to getting fingers caught.

NHTSA ID
11772244
Incident
Oct 19, 2026
Fuel system
Filed Oct 14, 2026

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate intendedly. The "Engine Power Is Reduced" warning message displayed, and the vehicle lost motive power. The contact's minor child was a passenger in the vehicle when the failure occurred. An independent mechanic responded to the location. The vehicle was diagnosed with a failed high-pressure fuel pump and failed fuel injectors, and the contact was informed that the high-pressure fuel regulator required replacement. The dealer was notified of the failure. The vehicle was towed to the dealer, where it was confirmed that the high-pressure fuel pump and fuel injectors had failed. The manufacturer was notified of the failures, and a case was filed. The failure mileage was approximately 49,511.

NHTSA ID
11771126
Incident
Oct 2, 2026
Mileage
49,511 mi
Driver assistance
Filed Oct 8, 2026
2 injuries reported

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving, the vehicle experienced phantom braking. The failure caused the brakes to lock up. The contact and the child seated in rear in a car seat sustained whiplash and seat belt bruises. The failure mileage was 50,500.

NHTSA ID
11769889
Incident
Jan 1, 2024
Mileage
50,500 mi
Tires & wheels
Filed Sep 21, 2026

2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily. Tire size 275/40R21 however it is the rim that is breaking. I believe these rims are too thin and low profile to handle the weight of the vehicle. Many others online are also experiencing cracked rims. This is also a safety hazard as a rim cracking could cause the tire to fail at high speeds and cause an accident. The included pictures are of the 2 different rims on the same car.

NHTSA ID
11765972
Incident
Sep 7, 2026
ElectricalInterior & seats
Filed Sep 17, 2026

See attached document for complaint.

NHTSA ID
11765063
Incident
Apr 17, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6471A

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.

PIC6626B

PI created to guide technicians through radio restriction process

PIT6368E

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

PIC6540K

This Preliminary information communicates to dealers a procedure to reset the radio.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027300—
2026891051.5
20252480044.1
2024Viewing851053.3
2023993055.6
20221876062.7
20211014059.1
20203204060.6
20193104059.2
20184105058.9
20172760047.6
20164001252.3
20156802254.8
20145501249.1
20137512047.3
20126853356.0
20117833357.3
20107843354.4
2009940036.9
20083700032.7
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.