RoadVitals

2021 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
94
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 11, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
5 injuries, 0 deaths reported

Overview

Our database contains 94 NHTSA owner-reported complaints for the 2021 Chevrolet Equinox, most frequently naming the fuel system, engine and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 695 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

May 11, 2023
668,187 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLCManufacturer number N232403240View on NHTSA.gov
23V013000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Jan 19, 2023
23,323 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
The risk: An engine stall increases the risk of a crash.
The remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLCManufacturer number N222372310View on NHTSA.gov
21V612000

TIRES; TIRES:TREAD/BELT

Aug 5, 2021
9,597 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
The risk: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
General Motors, LLCManufacturer number N212343560View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 94
Filed Sep 15, 2026

The vehicle intermittently triggers steering control, brake assist, and parking brake warnings during both highway and city driving, particularly when coming to a complete stop. These alerts are associated with a slight jerk in the steering wheel upon acceleration and a transient locking sensation across the steering, accelerator, and brake systems before functionality is restored; additionally, the check engine light is now illuminated.

NHTSA ID
11764564
Incident
Sep 15, 2026
Fuel system
Filed Sep 14, 2026

Fuel pump power control module

NHTSA ID
11764166
Incident
Sep 2, 2026
EngineFuel system
Filed Sep 13, 2026
Crash reported

I've been having issues since the beginning of 2026. It's saying my car has no recalls but I've found that is does on a part that's been complained about by others. I've had the car repaired multiple times updating the fuel injectors and spark plugs but still the same error codes. Yet and still the check engine light continues to come on. So I looked and found out it maybe the fuel pump after all . I'm constantly refueling at least 3 times a week and also the errors come up inside the chevrolet app as well. This has been frustrating to say the least I hope the dealership repairs this issue without me having to take it back for more repairs.

NHTSA ID
11763928
Incident
Feb 13, 2026
Fuel system
Filed Aug 20, 2026

The fuel pump of my Chevy equinox failed while I was driving in the middle of a busy highway causing my engine to lose power putting myself and my passengers in danger along with everybody else on the highway because I could not accelerate and I had to push my vehicle off the highway. Shortly after the engine stalled, the display for the fuel went from reading 3/4 of a tank to empty in a matter of a second. When I tried to restart the engine it would not register that there was any fuel in a tank even though it was 3/4 of the way full. This problem has been identified under the recall number 23V-013 but for some reason my VIN number is not included in this recall, even though it's a well-known issue for this year, make and model. Just before the engine stalled the check engine light came on.

NHTSA ID
11758331
Incident
Aug 20, 2026
Electrical
Filed Aug 19, 2026

While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also heard a clicking sound during the repeated opening and closing. After this occurred, the power sunshade also stopped operating correctly. It would open fully, but when closing, it would stop approximately halfway and leave the front portion of the moonroof uncovered. It would not close completely. There were no warning lights or other dashboard indications during the incident. The only way I was eventually able to get both the moonroof glass and the sunshade to close completely was to leave the vehicle turned off for approximately two hours and then perform the moonroof reset/initialization procedure. After the reset, both the glass and sunshade returned to normal operation. The most concerning part of the incident was that the moonroof glass opened by itself while the vehicle was being driven, without anyone touching the controls.

NHTSA ID
11758041
Incident
Aug 17, 2026
Fuel system
Filed Aug 13, 2026

I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match NHTSA Recall Campaign 23V-013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging with the traffic flow. Given that the symptoms and component failures on my vehicle are identical to those documented in NHTSA Campaign 23V-013, I request that NHTSA investigate an expansion of this recall to include additional 2021 Chevrolet Equinox models. Additionally, I request General Motors cover the cost of diagnosis and repair under safety recall warranty provisions.

NHTSA ID
11756705
Incident
Jul 31, 2025
EngineFuel systemPowertrain (other)
Filed Jul 18, 2026

The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.

NHTSA ID
11751317
Incident
Jun 26, 2026
Engine
Filed Jul 8, 2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a routine oil change was performed on the vehicle a couple of weeks prior to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,000.

NHTSA ID
11749103
Incident
May 8, 2026
Mileage
86,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6551C

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIC6551B

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6423A

Pi created to provide GM dealers with information on gathering information for projection issue

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026741052.1
20252280044.1
2024791051.7
2023953055.4
20221736063.1
2021Viewing944058.5
20203084060.4
20193014059.5
20184085059.0
20172730047.5
20163961252.2
20156792254.7
20145481249.5
20137512047.7
20126853356.5
20117823357.1
20107843354.6
2009940036.9
20083700033.1
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.