RoadVitals

2021 Chevrolet Equinox

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
101
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 11, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
5 injuries, 0 deaths reported

Overview

Our database contains 101 NHTSA owner-reported complaints for the 2021 Chevrolet Equinox, most frequently naming the fuel system, engine and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 698 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

May 11, 2023
668,187 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLCManufacturer number N232403240View on NHTSA.gov
23V013000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Jan 19, 2023
23,323 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
The risk: An engine stall increases the risk of a crash.
The remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLCManufacturer number N222372310View on NHTSA.gov
21V612000

TIRES; TIRES:TREAD/BELT

Aug 5, 2021
9,597 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
The risk: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
General Motors, LLCManufacturer number N212343560View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 101
Fuel system
Filed Nov 4, 2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shut off with the message "Battery Level Low" displayed. The contact scanned the vehicle with an OBD-II scanner and retrieved a diagnostic trouble code associated with the fuel pump. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure.

NHTSA ID
11775709
Incident
Oct 28, 2026
Fuel system
Filed Oct 17, 2026

Vehicle engine "sputtered" last night on the roadway, made it home then car would not restart. Repair engine light warning came on at time vehicle engine "sputtered". Vehicle will be at Dyer Chevrolet in Vero Beach, Florida on 10/19/2026. Fuel pump module is not providing fuel to engine resulting in engine not starting - See NHTSA Campaign Number 23V013000

NHTSA ID
11771811
Incident
Oct 16, 2026
Fuel system
Filed Oct 12, 2026

The fuel injector module had to be replaced. My car stall while driving and I was stuck at work for over 2 hours waiting to be towed home. I work 40 min from where I live, so there was no getting back home without a tow. The car would not start because it was showing that I had no gas, when in fact I had a half a tank. Had to pay $264.50 for my car to be towed home from work. I would like to be reimbursed for something that happened from the factory. I am attaching the receipt.

NHTSA ID
11770531
Incident
Oct 6, 2026
Electrical
Filed Oct 8, 2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 55 MPH, the vehicle lost automotive power. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the starter had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.

NHTSA ID
11769863
Incident
Sep 30, 2026
Mileage
54,000 mi
Fuel system
Filed Oct 6, 2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 45 MPH, the vehicle started bucking and then stalled. The vehicle was towed to the dealer where it was diagnosed with a fuel pump power control module failure. The contact associated the failure with GM Recall: N252516900. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 20,800.

NHTSA ID
11769348
Incident
Sep 24, 2026
Mileage
20,800 mi
BrakesDriver assistanceFuel system
Filed Sep 30, 2026

Vehicle suffered an intermittent, severe, and dangerous total loss of acceleration while driving in rainy conditions. Upon pressing the accelerator pedal from a stop, the vehicle rolled slowly for 5 to 10 seconds and completely ignored all gas pedal input before finally accelerating. The engine remained at a smooth, dead idle and failed to rev up entirely during the failure, creating an immediate traffic hazard. A scan revealed an active ABS system failure. This dangerous safety hazard occurred less than 4 weeks after a certified GM dealership (Grieco Chevrolet of Fort Lauderdale) performed the official GM Safety Recall N222372310 for Inadequate Fuel Pump Flow on September 4th. The fuel pump recall requires lowering the fuel tank, which sits directly adjacent to the rear ABS wheel speed sensor wiring harnesses. Both GM Corporate and the local dealership have refused to safety-inspect the vehicle's rear wiring harness workmanship for post-recall damage or water intrusion without charging a diagnostic fee, despite the severe driving risk. There were no warning messages or other symptoms prior to this occurring.

NHTSA ID
11767976
Incident
Sep 29, 2026
Fuel system
Filed Sep 25, 2026

On Friday, September 18, my wife was driving down I81 towards Knoxville when the car died on the highway. She pulled over and we had to have a tow truck flatbed the car to a nearby garage to diagnose. They had the car for 4 days and found that there was a low fuel pressure code. They were going to replace the fuel pump but told me that there was a recall on some 2021 Equinox's for faulty fuel pumps so I chose to pick up the car and have it taken to a local Chevy Dealer for their diagnostic as experts. That is where the car is as of the submission of this report.

NHTSA ID
11766935
Incident
Sep 18, 2026
Filed Sep 15, 2026

The vehicle intermittently triggers steering control, brake assist, and parking brake warnings during both highway and city driving, particularly when coming to a complete stop. These alerts are associated with a slight jerk in the steering wheel upon acceleration and a transient locking sensation across the steering, accelerator, and brake systems before functionality is restored; additionally, the check engine light is now illuminated.

NHTSA ID
11764564
Incident
Sep 15, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

GM Update N25-250552

• Improvements to OnStar functionality.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6551C

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT5099J

PI to help diagnose A/C concern

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox by model year
YearComplaintsRecallsInvestigationsIssue Index
2027300—
2026891051.5
20252480044.1
2024851053.1
2023993055.6
20221876062.7
2021Viewing1014059.1
20203214060.7
20193104059.2
20184105058.9
20172770047.7
20164001252.3
20156802254.8
20145501249.1
20137512047.3
20126853356.0
20117833357.3
20107843354.4
2009940036.9
20083700032.7
20076854046.3
20066950034.3
20056381043.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.