2014 Chevrolet Equinox

On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.

On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.

The contact owns a 2014 Chevrolet Equinox. The contact stated that upon hooking up a trailer to the vehicle, a severe amount of rust and corrosion was noticed along the entire bottom of the vehicle. The contact emphasized a concern for safety with all the corrosion uncovered underneath the vehicle. No warning lights were illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

NHTSA ID

11756310

Incident

Aug 1, 2026

Mileage

120,000 mi

Component Failure & Availability: A GM remanufactured 2.4L engine block, installed as a replacement in July 2025, suffered a catastrophic internal failure (blown head gasket) within 11 months of installation. The vehicle and the component are currently in the owner's possession and are available for inspection upon request. Safety Risk: A blown head gasket with an internal coolant leak into Cylinder #3 causes immediate engine overheating, severe engine misfires, and a loss of motive power. If this defect causes the engine to stall while the vehicle is in motion, the driver suddenly loses power steering and acceleration, directly compromising the safe operation of the vehicle in traffic. Confirmation by Service Centers: The catastrophic failure was formally reproduced, pressure-tested, and confirmed by an independent service center. Inspection by Manufacturer/Others: Following the independent confirmation, the vehicle was inspected by an authorized manufacturer dealership. During this inspection, the authorized dealership executed an unauthorized teardown of the engine block and sublet the engine head to a third-party machine shop, physically altering the failed component prior to manufacturer review. Warning Lamps & Symptoms: A check engine light illuminated shortly after the engine's initial installation. The authorized dealership evaluated the vehicle, reset the diagnostic trouble codes (DTCs), and released the vehicle back onto the roadway without properly diagnosing the warranted engine block. This allowed a defective and degrading powertrain component to remain in operation until failure occurred.

NHTSA ID

11753411

Incident

Jul 8, 2025

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving or while the vehicle was idling, the vehicle made an abnormal grinding sound and shut off on several occasions. The contact turned the ignition key, and the vehicle restarted. There was no warning light illuminated. The vehicle was taken to AutoZone, where it was determined that the oil level was low. The vehicle was then taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was towed to the used car dealer where it was purchased. The dealer diagnosed the vehicle and determined that the timing chain had failed. The dealer determined that the timing chain, the tensioner, and the tensioner guide needed to be replaced. The contact was informed that only the timing chain was covered under warranty. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 86,678.

NHTSA ID

11742322

Incident

Mar 9, 2026

Mileage

86,678 mi

purchased a 2014 Chevy Equinox from Direct Auto Sales on 03/07/26, and I am currently experiencing serious issues with the vehicle after only 2 months of purchase I noticed the vehicle is making a clicking and grinding sound the vehicle powers down when driving. The problem still exists even after multiple oil changes.

NHTSA ID

11741693

Incident

May 27, 2026

Had to get engine replaced 2 months after I bought it in May 2022, warranty covered the replacement. Ongoing issues with catalytic converters, O2 sensors, check engine light coming on due to those reasons for approximately almost 2 years now. Powertrain (Stablitrak, ABS & ECO) stopped working 6 months after purchase - stablitrak warning light came on, took to dealer that I bought it from, quoted almost $900 to fix it, then took it to a private shop then had them fix it due to affordable cost, but somewhat still having some issues. Now Equinox is burning through oil fast. I can bring it in upon request via TEXT ONLY as that I'M DEAF. Those issues have put my children's and my safety at risk because the powertrain caused my Equinox to shut off in the middle of the highway going uphill and other times as I was driving with my kids. All of those need to be fixed by the manufacturer or totaled and I get reimbursed for it. Can provide receipts of repairs & quotes to repair upon request via email.

NHTSA ID

11738390

Incident

Jun 1, 2022

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle started driving sluggishly and failed to accelerate properly. Additionally, the contact reported excessive oil consumption, although there were no external leaks found. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was driven to a dealer, where it was diagnosed with a timing chain failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.

NHTSA ID

11728071

Incident

Jan 1, 2026

Mileage

102,000 mi

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle made an abnormally loud sound, shuddered, and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The engine had been replaced approximately two years prior due to a similar failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11725202

Incident

Jun 18, 2024

Mileage

100,000 mi

Engine went into limp mode with now warning. I recieved a reduced engine power warning and the vehicle lost acceleration on the highway almost leading to an accident. I had the car towed to Coggin GM for diagnostic and was told that my throttle body has to be replaced. I was advised that this is common issue with this engine and notify due to a recall of older equinoxes

NHTSA ID

11719449

Incident

Feb 19, 2026

This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. If it is not an original manufacture part, they should install one and evaluate the vehicle.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.