2014 Chevrolet Traverse

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

I was involved in a car accident on 4/30/26 but my airbags did not deploy.

NHTSA ID

11735223

Incident

Apr 30, 2026

Odometer Fraud. The contact was in the process of purchasing a 2014 Chevrolet Traverse. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. Before the vehicle was purchased, the mileage was 118,000. At the time of registration, it was discovered that the mileage was 227,937.

NHTSA ID

11727518

Incident

Mar 27, 2026

Mileage

227,937 mi

Had the whole ECM replaced as well as all wire harnesses inspected. Fuse box inspection and retighned. All fuses and relays checked. Ignition switch replacement as well. The code for P1682 went away months but has now returned. Also have replaced battery and few other minor items. The car will go into limp mode randomly on freeway or roads. Almost caused an accident since the power steering stops working as well.

NHTSA ID

11712762

Incident

Dec 28, 2025

The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The message "Engine Power Reduced" was displayed. After waiting 20 minutes, the contact was able to restart the vehicle. The vehicle was diagnosed by the contact's friend, and it was determined that the clock spring had failed and needed to be replaced; however, the contact related the failure to NHTSA Campaign Number: 14V614000 (Electrical System), but the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 195,000.

NHTSA ID

11705834

Incident

Dec 17, 2025

Mileage

195,000 mi

Vehicle constantly has p1682 code and will turn off while driving. Also may just go into low power mode, turn off traction control and have stabile track service needed lights. Vehicle may shake violently as well. If code is reset the car can be driven again until the cycle reappears. Things already changed include ignition switch, ECM, o2 sensors, purge valve, mass air flow sensor.

NHTSA ID

11697856

Incident

Nov 1, 2024

The airbag light is constantly on. I've dinner many replacement repairs but it's still on

NHTSA ID

11697854

Incident

Nov 6, 2025

fuel pump issue that is cause engines to stall while driving or not start after placing gas in the vehicle. It is having the battery run low and car die or stall and stop while driving. It will turn your check engine light on.

NHTSA ID

11694000

Incident

Jul 3, 2025

While driving my traction control turns off and reduces power to the vehicle often stalling it making it hard to safely move to the side of the road.. has been happening since I got the vehicle from a dealership

NHTSA ID

11693626

Incident

Feb 15, 2025

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

New Vehicle Monitoring Programs Section in IVH