RoadVitals

2023 Chevrolet Traverse

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
85
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 16, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
8 injuries, 0 deaths reported

Overview

Our database contains 85 NHTSA owner-reported complaints for the 2023 Chevrolet Traverse, most frequently naming the powertrain (other), engine and electrical categories. 2 safety recalls have been issued covering this model year; and 530 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V172000

POWER TRAIN:AUTOMATIC TRANSMISSION

Mar 16, 2023
8,744 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
General Motors, LLCManufacturer number N222389310View on NHTSA.gov
23V042000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Feb 2, 2023
10 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
The risk: A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.
General Motors, LLCManufacturer number N222390180View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 85
Powertrain (other)
Filed Jul 25, 2026

I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively worse until the warning light came on. The problem has been confirmed by a Chevrolet dealership. The failed transmission is available for inspection upon request. I am submitting this complaint because I believe this transmission failed prematurely at approximately 68,933 miles. I am concerned that other owners may experience the same failure, creating a serious safety risk if the transmission loses power or fails while the vehicle is in motion.

NHTSA ID
11752765
Incident
May 25, 2026
Brakes
Filed Jul 16, 2026

While driving on the highway all of a sudden the vehicle started to vibrate and smell like metal burning . Merged off the highway to find my brakes where super hot. Pulled over for a little bit and drove home very slowly . Mechanic said the pads were locked on the rotors and completely destroyed both pads and rotors. Will be taking vehicle to chevy dealer because I dont feel safe driving my family .

NHTSA ID
11750730
Incident
Jul 11, 2026
Electrical
Filed Jul 14, 2026

Vehicle is not detecting key fob. Main battery was changed now the vehicle is not detecting keys. both key fob batteries have been replaced as well as the main vehicle battery. This issue is the same issue that the Malibu is having .this is whats happening .Ignition & Starting (TSB 23-NA-163): Addresses conditions where the vehicle exhibits a "No Crank/No Start" or "No FOB Detected" message. Dealerships inspect and reprogram the Body Control Module (BCM).

NHTSA ID
11750376
Incident
Jan 22, 2026
Powertrain (other)
Filed Jul 8, 2026

Bad torque converter

NHTSA ID
11749033
Incident
Jun 30, 2026
EnginePowertrain (other)
Filed Jul 3, 2026

I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolant and overheating. This was not isolated. Before the engine was finally replaced, there were at least four documented coolant/overheating-related dealer visits or repair notes: XXX. The problem repeated again on XXX, becoming the fifth coolant/overheating-related visit and resulting in GM/dealer-authorized engine replacement after internal coolant-related findings. Dealer records show low/empty coolant reservoir, overheating, fan-running symptoms, almost one gallon of coolant added, no external leak found, coolant dye added, GM TAC involvement, and internal coolant findings. After engine replacement, the vehicle continued to fail. In February 2026, it displayed check-engine light and “Steering Assist Reduced / Power Steering Reduced.” The dealer confirmed misfire and replaced cylinder 1 fuel injector. In April/May 2026, the vehicle displayed a service parking brake warning; the dealer documented left rear parking brake actuator high current. Now, on XXX, the vehicle is again at the dealer for blinking check-engine light, and the dealer advised the code shows another engine misfire. My family’s safety is at risk. Repeated overheating, engine replacement, steering-assist warning, parking brake warning, and recurring misfire create unsafe drivability risk, especially on highways, merging, intersections, or long trips. I no longer feel safe operating this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11748236
Incident
Jun 26, 2026
Powertrain (other)
Filed Jul 3, 2026

I was driving down a neighborhood road and my car suddenly slammed to a stop, forcing my chest into the steering wheel and throwing my dog from the backseat into the back of the passenger seat. We had it towed to a local shop and they reported the solenoid inside the transmission has failed. This is a two year old vehicle with less than 100k miles on it. Luckily, I was in a neighborhood going less than 50 mph and did not have my children in the car with me. Other than some soreness, my dog and I are fine. This could have been a lot worse and caused more serious injuries. I would like this reviewed for a recall and contacted as to why there were no warnings from the vehicle prior to this failing. If I had been going any faster or driving on a busy road, this could have put the lives of my children at risk.

NHTSA ID
11748139
Incident
Jul 2, 2026
Engine
Filed Jun 30, 2026

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleration failure. The vehicle was repaired out of pocket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the waiting period suggested. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

NHTSA ID
11747387
Incident
Jun 27, 2026
Mileage
44,000 mi
Electrical
Filed Jun 29, 2026

Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.

NHTSA ID
11747132
Incident
May 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6519

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIC6540J

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6551B

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6626A

PI created to guide technicians through radio restriction process

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Traverse by model year
YearComplaintsRecallsInvestigationsIssue Index
2026201052.4
20251710043.2
20241290043.1
2023Viewing852056.4
2022951051.0
2021863057.6
20202178060.4
20194003056.2
20184542052.6
20173603052.5
20162915050.5
20153135051.7
20145477255.2
20131614255.4
20123545255.1
20116085254.3
20106685255.0
20094488358.4
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.