Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 95 NHTSA owner-reported complaints for the 2023 Chevrolet Traverse. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 95 · page 1 of 4
Due to excessive current requirements being placed on it the alternator has failed at less than 31,000 miles. Replacements are unavailable and are excessively inflated at the dealership if available.
-The Torque Converter Clutch (TCC) inside the automatic transmission is malfunctioning. It is experiencing a known defect outlined in GM Service Bulletin 23-NA-072. The vehicle is still being driven and is available for inspection upon request. -The transmission violently shudders and vibrates under light acceleration at low speeds (such as pulling out into traffic, merging, or navigating intersections). This violent, unexpected shaking creates a distraction, mimics the feeling of a blown tire or driving over a rumble strip, and causes hesitation in acceleration, which creates a safety hazard when merging with oncoming traffic. -The problem has been consistently reproduced by the owner. It matches the exact diagnostic criteria of GM’s active Technical Service Bulletin for TCC shudder. -No, it has not been inspected. - No check engine lights, warning lamps, or dashboard messages have appeared. The physical symptom is a severe mechanical shudder/vibration at low acceleration speeds, which first began appearing at approximately 75,000-80,000 -
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving below 30 MPH, the vehicle shuddered during acceleration. Prior to the failure, the catalytic converter was replaced. The contact scheduled an upcoming appointment at the dealer for diagnosis. The failure mileage was approximately 120,000.
My 2023 traverse rs experienced a loud grinding noise and sudden loss of power, almost like i slammed the brakes on while moving. I was in the middle of the road and i could have been rear ended. 10/12/26. This matches the GM recall N222389310 exactly but my vin is currently excluded. I am also experiencing a heavy vibration since 9/13/2026 similar to diving over rumble strips, it is intermittent and will not throw a code, its been to the GM dealership where new transmission fluid was put in, however started again, that did not solve the problem . GM does not have a recall for torque converter clutch they are aware and had put out a technical service bulletin TSB-23-NA-072.
My car the steering gets hard to turn I have to turn car off and bk on also at light it lose power and roll and come back on sometimes things work and some times it don’t I have to shut off car and restart for things to work correctly and sometimes it work for a little bit while then start doing it again also feel funny when driving
The high-pressure fuel pump/fuel delivery system failed on my 2023 Chevrolet Traverse at approximately 47,480 miles. The vehicle generated diagnostic trouble code P0091. An authorized Chevrolet dealership inspected the vehicle and documented that the high-pressure fuel pump was “internally faulty” and required replacement. The vehicle and/or failed component may be available for inspection upon request, depending on whether the dealership retains the component after replacement. This failure presents a significant safety concern because the high-pressure fuel pump is responsible for maintaining proper fuel delivery to the engine. Failure of this system can result in hesitation, reduced engine performance, loss of power, stalling, or failure to start. A sudden loss of engine power while traveling at highway speeds, entering an intersection, or merging into traffic could increase the risk of a crash and endanger vehicle occupants and other motorists. The malfunction was confirmed by an authorized Chevrolet dealership through diagnostic testing. The dealership identified code P0091 and specifically documented the high-pressure fuel pump as internally faulty. To my knowledge, the vehicle has not been separately inspected by General Motors, law enforcement, an insurance company, or another independent investigator. Warning lights appeared intermittently prior to the diagnosis. The lights would illuminate and later turn off, despite the underlying malfunction still being present. I am concerned that a critical fuel-system component experienced an internal failure at only approximately 47,480 miles. I am requesting that NHTSA document and evaluate this failure to determine whether similar high-pressure fuel pump failures are occurring in other 2023 Chevrolet Traverse vehicles and whether this condition represents a potential vehicle safety defect.
Engine started consuming oil at around 25-30k miles. Now adding 3Q between the recommened oil change period. First realized this when driving on road trip and the engine oil low warning triggered. Driving at night on a interstate - had to pull off and find a safe place to check it. Could of been stranded with an engine failure in the middle of nowhere. Dealer confirms the issue, but GM says 1Q per 2000mi is "normal" in their world. Refuses to do anything when losing 1/2 your oil every oil change internal...
2023 Chevy Traverse LT with 33, 884 miles on it. ABS, TC, Service ESC, Service 4WD, Reduced Steering Assist. OBD2 Codes: C0040, U0414, U0121 populated. There is a short in the Electronic Brake Control Monitor, a part that should last way more than 3 years and 33k miles. $1300 to remove and replace EBCM.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving in the lower gears and attempting to accelerate, the rear wheels suddenly locked up. The check engine warning light was occasionally illuminated after the failure occurred. The vehicle was towed to a local independent mechanic to be diagnosed, and it was determined that the transmission needed to be replaced. The local dealer was contacted. The failure mileage was approximately 63,400.
What component or system failed or malfunctioned, and is it available for inspection upon request?Transmission How was your safety or the safety of others put at risk?Stumbles harshly when accelerating and deaccelerating Has the problem been reproduced or confirmed by a dealer or independent service center?Yes, Changed Transmission Fluid but still occurs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?Yes, advised just needed transmmision fluid change anbd should clear up within 500 miles Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?N/A
I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively worse until the warning light came on. The problem has been confirmed by a Chevrolet dealership. The failed transmission is available for inspection upon request. I am submitting this complaint because I believe this transmission failed prematurely at approximately 68,933 miles. I am concerned that other owners may experience the same failure, creating a serious safety risk if the transmission loses power or fails while the vehicle is in motion.
While driving on the highway all of a sudden the vehicle started to vibrate and smell like metal burning . Merged off the highway to find my brakes where super hot. Pulled over for a little bit and drove home very slowly . Mechanic said the pads were locked on the rotors and completely destroyed both pads and rotors. Will be taking vehicle to chevy dealer because I dont feel safe driving my family .
Vehicle is not detecting key fob. Main battery was changed now the vehicle is not detecting keys. both key fob batteries have been replaced as well as the main vehicle battery. This issue is the same issue that the Malibu is having .this is whats happening .Ignition & Starting (TSB 23-NA-163): Addresses conditions where the vehicle exhibits a "No Crank/No Start" or "No FOB Detected" message. Dealerships inspect and reprogram the Body Control Module (BCM).
Bad torque converter
I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolant and overheating. This was not isolated. Before the engine was finally replaced, there were at least four documented coolant/overheating-related dealer visits or repair notes: XXX. The problem repeated again on XXX, becoming the fifth coolant/overheating-related visit and resulting in GM/dealer-authorized engine replacement after internal coolant-related findings. Dealer records show low/empty coolant reservoir, overheating, fan-running symptoms, almost one gallon of coolant added, no external leak found, coolant dye added, GM TAC involvement, and internal coolant findings. After engine replacement, the vehicle continued to fail. In February 2026, it displayed check-engine light and “Steering Assist Reduced / Power Steering Reduced.” The dealer confirmed misfire and replaced cylinder 1 fuel injector. In April/May 2026, the vehicle displayed a service parking brake warning; the dealer documented left rear parking brake actuator high current. Now, on XXX, the vehicle is again at the dealer for blinking check-engine light, and the dealer advised the code shows another engine misfire. My family’s safety is at risk. Repeated overheating, engine replacement, steering-assist warning, parking brake warning, and recurring misfire create unsafe drivability risk, especially on highways, merging, intersections, or long trips. I no longer feel safe operating this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving down a neighborhood road and my car suddenly slammed to a stop, forcing my chest into the steering wheel and throwing my dog from the backseat into the back of the passenger seat. We had it towed to a local shop and they reported the solenoid inside the transmission has failed. This is a two year old vehicle with less than 100k miles on it. Luckily, I was in a neighborhood going less than 50 mph and did not have my children in the car with me. Other than some soreness, my dog and I are fine. This could have been a lot worse and caused more serious injuries. I would like this reviewed for a recall and contacted as to why there were no warnings from the vehicle prior to this failing. If I had been going any faster or driving on a busy road, this could have put the lives of my children at risk.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleration failure. The vehicle was repaired out of pocket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the waiting period suggested. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving up a ramp at an undisclosed speed, the exhaust system detached after scraping the underside of the vehicle. No warning lights were illuminated. A dealer was contacted, however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.
Transmission system / engine system
The vehicle jerks/shifts harshly while decelerating and again when accelerating after slowing down. The issue feels similar to the previous transmission shudder concern that was repaired.
The internal structural frame or track assembly of the driver side passenger seat has suffered a mechanical failure, causing severe, high-frequency metal chattering while the vehicle is in motion. The failure persists even with a passenger buckled into the seat. Because the seat frame serves as the structural anchor for both the seatbelt restraint system and the side-impact airbags, an un-diagnosed internal fracture poses a direct risk to occupant safety in the even of a collision. Videos of the issue are available.
We experienced power steering failure. Our steering wheel control was taken over while backing out of our driveway and while driving on a highway. When this happens, you can’t turn the wheel. It becomes locked and then you become stuck. It is extremely unsafe and put our whole family at risk of getting in an accident. It is currently sitting at the dealership and has been there for weeks. We have documents confirming the problem. The dealer even had a problem pulling it into the garage for the diagnostics. We have been out of a car for weeks because the steering rack part is impossible to get and is in very high demand which leads us to believe we are not the only ones experiencing this. Again I stress, this was very scary for our family and it really puts people at risk. It is a new car and we should not have experienced this.
I HAVE A CONCERN ABOUTH THE TRANSMISSON I BROUGHT MY CAR TO THE SHOP AND THER E ARE ATLEAST 6 OTHERS WITH TRANSMISSON ISUSSES AND ONLY KELLY BLUE BOOK KIT STATES THAT THERE ARE 2 RECALL DEALING WITH THE SAME PROBLEM I AM HAVING.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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