RoadVitals

2020 Chevrolet Traverse

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
235
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Mar 31, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12
8 injuries, 0 deaths reported

Overview

Our database contains 235 NHTSA owner-reported complaints for the 2020 Chevrolet Traverse, most frequently naming the engine, powertrain (other) and electrical categories. 8 safety recalls have been issued covering this model year; and 782 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V210000

AIR BAGS:SIDE/WINDOW:CURTAIN

Mar 31, 2022
89 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
The risk: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
The remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
General Motors, LLCManufacturer number N212352140View on NHTSA.gov
21V817000

POWER TRAIN:AUTOMATIC TRANSMISSION

Oct 18, 2021
639 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
The risk: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Braun CorporationView on NHTSA.gov
21V115000

TIRES

Feb 25, 2021
33,838 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
The risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors, LLCManufacturer number N212329050View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 235
Powertrain (other)
Filed Oct 23, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving 30 MPH through an intersection with a green traffic light, the transmission unexpectedly stopped functioning, and the vehicle failed to move. The contact stated that the hazard lights were activated while the vehicle was in traffic. The vehicle was towed to a service center, where the failure was addressed; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 157,000.

NHTSA ID
11773188
Incident
Oct 7, 2026
Mileage
157,000 mi
Engine
Filed Oct 16, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured flex pipe. The mechanic informed the contact that the failure was associated with GM Technical Service Bulletin: PIP 5681C and Manufacturer Communication Number: 10211780 (Engine and Engine Cooling), and the contact was referred to the dealer. The vehicle was taken to the dealer, who confirmed the failure was not covered under warranty. The contact spoke with the manufacturer, who also confirmed that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 104,000.

NHTSA ID
11771554
Incident
Aug 16, 2026
Mileage
104,000 mi
Filed Oct 9, 2026

Shift to park message error. Have to start/ stop engine several times until message goes away

NHTSA ID
11770260
Incident
Sep 24, 2026
Filed Oct 5, 2026

Noticed rattling under front hood and exhaust entering the interior of the car. Brought to the dealer and they said there are no recalls on this problem and quoted 4K to replace the CAT and exhaust pipes. There is indeed a tsb document covering Chevy Traverse years 2018-2023 - PIP5681C failed bracket weld on the exhaust pipe causes cracks. This is a dangerous situation with exhaust entering the vehicle. I have 4 children that travel in that vehicle daily! Based on what I have read online, this is an existing problem happening frequently with Chevy Traverses. I would like this repair covered by GM. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11769017
Incident
Sep 25, 2026
Driver assistance
Filed Oct 3, 2026

I was on the interstate trying to merge into traffic and I floored the gas pedal to get into position with the flow of traffic. Upon pushing the gas pedal to its full position the pedal snapped off and I lost my ability to accelerate. I was lucky enough to be able to pull off to the side of the interstate and into the grass. I placed the Traverse into neutral and came to a stop. The gas pedal snapped just above the tab that sticks out where it connects to the module. Very unsafe that this is even a possibility to have happened. I would not recommend plastic for the gas pedal. Thank God the brake pedal is metal.

NHTSA ID
11768714
Incident
Oct 3, 2026
Engine
Filed Oct 2, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that the exhaust system was sagging due to an improperly welded mounting bracket. The contact became aware that an exhaust system bolt was cracked and missing. The vehicle was taken to the dealer, where a technician confirmed that the weld on the exhaust hanger had separated from the subframe, causing the loud rattling sound of the exhaust system. Additionally, the check engine warning light was frequently illuminated, and the exhaust system was louder than normal. The failure mileage was 82,000.

NHTSA ID
11768547
Incident
Mar 1, 2026
Mileage
82,000 mi
Brakes
Filed Sep 26, 2026

My 2020 Chevrolet Traverse is experiencing a SHIFT to PARK issue. When the car is placed into PARK, the electrical system does not recognize it and will not shut off the vehicle. There is a defect with the button trigger that allows the gear shifter to move and it is not being recognized. The quick fix is to press this button around 15 times to reset it. Sometimes this works but when on an incline, it does not. It takes turning the vehicle on and off a few times to have this registered. The estimated cost to replace the gear shifter is around $600 to $900 dollars. Please have this item recalled.

NHTSA ID
11767131
Incident
Sep 26, 2026
Filed Sep 22, 2026
1 injury reported

The rear power liftgate closed on my finger severing the top part of my finger at the base of the finger nail.

NHTSA ID
11766160
Incident
Sep 18, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Traverse by model year
YearComplaintsRecallsInvestigationsIssue Index
2027100—
2026302165.3
20251860146.7
20241480146.2
2023952055.5
20221031049.0
2021953055.8
2020Viewing2358059.7
20194123055.4
20184662051.4
20173613052.5
20162925050.2
20153145051.4
20145497254.3
20131624256.0
20123545254.1
20116085254.1
20106695255.2
20094488358.4
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.