RoadVitals

2020 Hyundai Santa Fe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V181000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
213
+9 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 17, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
15 injuries, 0 deaths reported

Overview

Our database contains 213 NHTSA owner-reported complaints for the 2020 Hyundai Santa Fe, most frequently naming the engine, powertrain (other) and electrical categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 110 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V181000NHTSA advisory: park outside

TRAILER HITCHES

Mar 17, 2023
584,784 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk: A fire while parked or driving can increase the risk of injury.
The remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor AmericaManufacturer number 244View on NHTSA.gov

VISIBILITY:WINDSHIELD

Dec 28, 2021
26,413 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
The risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
The remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
Hyundai Motor AmericaManufacturer number 216View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22003ClosedDefect Petition

Loss of Motive Power

Opened Sep 12, 2022
Closed Dec 12, 2023

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 23, 2026

Codes P0172 and P016B. Oil has fuel in it due to high pressure fuel pump leaking. Possible premature engine failure or fire. This is a 2020 santa fe limited 2.0T.

NHTSA ID
11766360
Incident
Sep 17, 2026
Engine
Filed Sep 23, 2026

At times the engine will freeze up, stall the car while driving, or the car will altogether turn off when at a stop sign or light, while the car is still on. I've had the oil changed before the mileage indicated expired because the engine light came on and I was told the car had no oil at all when I know the oil was just changed within a 3 months time frame.

NHTSA ID
11766290
Incident
Feb 6, 2026
Filed Sep 22, 2026

At approximately 42,000 miles, the AC system on my 2020 Hyundai Santa Fe suffered a potential immediate and premature failure, creating a severe driving safety hazard. The AC expansion valve began actively leaking refrigerant inside the dashboard, rendering the climate control system completely inoperable of normal operation. In Florida's high humidity and heavy rainstorms, this loss of proper AC function means the windshield defogging/defrosting mechanism fails to dehumidify cabin air. This results in sudden, severe window fogging while driving, heavily obstructing visibility and creating an imminent crash risk. Furthermore, as a senior managing multiple health conditions, a gradual, then total loss of cooling in extreme Florida heat poses a direct medical and physical safety hazard. The independent repair facility that fixed our vehicle noted an alarming pattern, servicing about 6 newer Hyundai models from our car's age group for similar AC failures and expansion valve leaks within a single month. Because an expansion valve is designed to last the life of a vehicle, this failure at 42,000 miles—combined with active industry investigations into internal Hyundai compressor degradation shedding debris downstream in the AC system—strongly indicates a systematic material defect. We have spent about $2,800 out-of-pocket to recharge the system, add dye, lose the charge again, and ultimately replace the valve inside the dashboard. Unfortunately, because Hyundai refuses to check our vehicle at their expense to find and remove potential Teflon or metal filings caused by this widespread compressor issue, and if needed, replace the compressor and other compromised components, this internal degradation can continue to cause recurring component leaks and damage at our unaffordable expense, while continuously releasing refrigerant into the air.

NHTSA ID
11766135
Incident
Jul 13, 2026
Engine
Filed Sep 17, 2026

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and failed to properly accelerate, with the check engine warning light illuminated and flashing. The vehicle was later towed to the local mechanic, who was unable to determine the cause of the failure; however, engine oil was added to the engine. After retrieving the vehicle, the contact discovered that the engine oil level was low shortly after the engine oil was added. The contact stated that the vehicle was consuming an excessive amount of engine oil and the vehicle was taken back to the local mechanic. The mechanic confirmed that the engine oil level was low, and metal shavings were found in the engine oil. The vehicle was taken to the local dealer, and the contact was informed that an oil consumption test was needed. The cause of the failure was not yet determined. The failure mileage was 137,000.

NHTSA ID
11765014
Incident
Aug 17, 2026
Mileage
137,000 mi
Filed Sep 12, 2026
Fire reported

I drove my car from for about an hour to my destination. I get to my destination and park and the car starts smoking lightly from under the hood and then increases. I was still sitting in the car when I was told my car was on fire. It went from a little smoke to a full blown fire in a couple of minutes. I got out the car and within minutes the front of the car caught fire and blew up. The car has been inspected by insurance. There were no warnings prior to this happening. I could have been serious injured or possibly killed. I am currently experiencing PTSD from this event. My son was just in my car previously. I am have this happened when I was there alone. I see that there are certain years that have been affected by fire, but the 2020 should be involved.

NHTSA ID
11763784
Incident
Sep 6, 2026
Engine
Filed Sep 10, 2026

At approximately 122,000 miles, my 2020 Hyundai Santa Fe experienced a serious engine malfunction while I was driving on the highway. The check engine light suddenly illuminated and the vehicle began thrusting/jerking forward unexpectedly. We immediately took action to exit the highway and were able to get off the highway, but the engine died before we could fully stop the vehicle. This created a serious safety risk because the unexpected jerking and subsequent loss of engine power occurred while traveling at highway speeds and could have resulted in loss of control or a collision. The vehicle was towed to a local independent mechanic. After inspecting it, the mechanic stated that the engine needed to be replaced and recommended taking it to a Hyundai dealership because of the continuing issues associated with the Theta II engine. The vehicle was then towed to the Hyundai dealership. The Hyundai dealership inspected the vehicle and determined that cylinders 2 and 4 were not firing and recommended replacing the valve shaft. We requested a complete engine replacement. Hyundai initially offered a 50/50 split of the repair cost, but after we requested an engine replacement, Hyundai declined and instead offered a 70/30 cost split. There was also a previous documented concern regarding increased oil consumption, as noted in an earlier oil-consumption report. The vehicle has been inspected by both an independent mechanic and a Hyundai dealership. The vehicle and engine components are available for inspection upon request. No police or insurance inspection was performed, to my knowledge.

NHTSA ID
11763336
Incident
Aug 15, 2026
Engine
Filed Sep 8, 2026

My car has the 2.0 T GDI theta 2 motor and it went into limp mode and after scanning the codes it’s the p1326 code. The vin doesn’t show to be apart of the class action lawsuit but it’s the same motor

NHTSA ID
11762696
Incident
Sep 7, 2026
Driver assistanceEnginePowertrain (other)
Filed Sep 2, 2026

Hyundai Motor America & Wallace Hyundai of StuartVEHICLE: 2020 Hyundai Santa Fe (2.4L Theta II GDI Engine)VIN: 5NMS23AD5LH181669INCIDENT MILEAGE: 181,000 MiHYUNDAI CASE NUMBER: 42981944SECTION 1: CATASTROPHIC INTERSTATE SAFETY INCIDENTOn July 16, 2026, while navigating heavy, high-speed traffic on Interstate 95 (I-95) at approximately 80 to 85 MPH, my vehicle suffered an un-commanded, catastrophic mechanical engine seizure. The vehicle instantly dropped from highway speeds down to a 21 MPH "limp mode," creating an immediate multi-car pile-up hazard on a major interstate. Physical inspection immediately after the failure proved that the engine oil level was completely full. The internal components catastrophically failed due to a documented, systemic factory defect involving premature rod bearing failure and oil starvation mechanisms, entirely unrelated to consumer maintenance.SECTION 2: PRIOR SAFETY COMPLAINTS & DOCUMENTED TIMELINEHyundai Motor America has intentionally forced me to operate a known, life-threatening safety hazard for 17 months, during which I drove an additional 31,000 miles under extreme duress. I filed formal oil consumption complaints with Hyundai Corporate every three to four months. I was forced to manually replenish the engine oil every 1,000 miles due to excessive oil loss.Specific safety reports detailing hazardous engine behavior were formally logged with Hyundai on November 25, 2025, and again in April 2026. Rather than remediating the vehicle, Hyundai corporate claims adjusters and dealership supervisors ignored these warning tracks, effectively throwing a consumer out into active traffic in an unsafe, defective vehicle.SECTION 3: AUTOMATIC SHUTDOWN TRAUMA & ACCIDENT RISKThe manufacturing defects caused an intermittent, un-commanded automatic The manufacturing defects caused an intermittent, un-commanded automatic engine shutdown condition. On 5 to 10 separate occasions while stationary at active traffic lights, the vehicle stalled10times

NHTSA ID
11761774
Incident
Jul 16, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26-01-013H-2 DN

ELECTRICAL SYSTEM; ENGINE

Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California standards.

26-01-013H-2 TSB

ELECTRICAL SYSTEM; ENGINE

Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control Module (ECM) to address this condition.

9C2 060518

ELECTRICAL SYSTEM; ENGINE

Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start, while the catalyst is reaching its normal operating temperature.

9C2 DCS 260518

ELECTRICAL SYSTEM; ENGINE

Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start, while the catalyst is reaching its normal operating temperature.

9C2 OL

ENGINE

Certain 2019 – 2020 model year Santa Fe, 2017 – 2018 model year Santa Fe Sport, 2015 – 2019 model year Sonata, and 2018 – 2021 model year Tucson vehicles may exhibit elevated engine-out emissions. Hyundai is conducting a service campaign to update the Engine Control Module (ECM) Software for vehicles equipped with the (2.4 GDI) Theta II engine to improve engine combustion and fuel trim adaptations.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Santa Fe by model year
YearComplaintsRecallsInvestigationsIssue Index
2026364054.1
20251335058.3
20241507062.6
20232101050.0
20221995057.0
20211667160.2
2020Viewing2132167.5
20192002164.4
20181092260.0
20179666366.8
20162363358.4
20152542359.6
20144933762.6
20136053861.4
20123531656.4
20111813561.4
20102583357.8
20093583155.9
20085416154.4
20076839256.9
20061061042.8
20052163050.2
20043033053.3
20033084156.3
20021654154.2
20012094354.8
2000000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.