SEAT BELTS:CRITICAL FASTENERS; SEAT BELTS:REAR/OTHER:RETRACTOR
2020 Chevrolet Malibu
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 203 NHTSA owner-reported complaints for the 2020 Chevrolet Malibu, most frequently naming the engine, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 771 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2021 | 4 | 17 |
| Sep 2021 | 1 | 18 |
| Oct 2021 | 3 | 21 |
| Dec 2021 | 1 | 22 |
| Mar 2022 | 5 | 27 |
| Apr 2022 | 3 | 30 |
| May 2022 | 2 | 32 |
| Jun 2022 | 3 | 35 |
| Jul 2022 | 2 | 37 |
| Sep 2022 | 2 | 39 |
| Oct 2022 | 1 | 40 |
| Nov 2022 | 2 | 42 |
| Dec 2022 | 3 | 45 |
| Jan 2023 | 1 | 46 |
| Feb 2023 | 2 | 48 |
| Mar 2023 | 3 | 51 |
| Apr 2023 | 2 | 53 |
| May 2023 | 3 | 56 |
| Jun 2023 | 4 | 60 |
| Jul 2023 | 5 | 65 |
| Aug 2023 | 3 | 68 |
| Sep 2023 | 2 | 70 |
| Oct 2023 | 8 | 78 |
| Nov 2023 | 1 | 79 |
| Dec 2023 | 2 | 81 |
| Jan 2024 | 2 | 83 |
| Feb 2024 | 1 | 84 |
| Mar 2024 | 2 | 86 |
| Apr 2024 | 1 | 87 |
| May 2024 | 1 | 88 |
| Jun 2024 | 6 | 94 |
| Jul 2024 | 2 | 96 |
| Aug 2024 | 6 | 102 |
| Sep 2024 | 10 | 112 |
| Oct 2024 | 2 | 114 |
| Nov 2024 | 1 | 115 |
| Dec 2024 | 6 | 121 |
| Jan 2025 | 4 | 125 |
| Feb 2025 | 2 | 127 |
| Mar 2025 | 4 | 131 |
| Apr 2025 | 3 | 134 |
| May 2025 | 2 | 136 |
| Jun 2025 | 5 | 141 |
| Jul 2025 | 6 | 147 |
| Aug 2025 | 6 | 153 |
| Sep 2025 | 1 | 154 |
| Oct 2025 | 4 | 158 |
| Nov 2025 | 6 | 164 |
| Dec 2025 | 3 | 167 |
| Jan 2026 | 4 | 171 |
| Feb 2026 | 7 | 178 |
| Mar 2026 | 2 | 180 |
| Apr 2026 | 5 | 185 |
| May 2026 | 3 | 188 |
| Jun 2026 | 1 | 189 |
| Jul 2026 | 4 | 193 |
| Aug 2026 | 2 | 195 |
| Sep 2026 | 3 | 198 |
| Oct 2026 | 3 | 201 |
| Nov 2026 | 2 | 203 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine6321.1%
- Electrical5819.4%
- Powertrain (other)5719.1%
- Brakes5117.1%
- Driver assistance227.4%
- Fuel system186.0%
- Steering175.7%
- Airbags41.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
i am filing a formal safety complaint regarding my 2020 chevrolet malibu. my vehicle recently displayed a “service ESC” warning along with a flashing check engine light. these warnings appeared unexpectedly and have raised serious concerns about the safety and reliability of my vehicle. the electronic stability control system is an important safety feature, and a flashing check engine light may indicate a serious engine malfunction. i am concerned about the possibility of experiencing reduced engine performance, loss of power, or compromised vehicle control while driving. i am also aware of reports from other chevrolet malibu owners describing similar warning messages and electrical or performance-related problems. i believe these issues warrant investigation to determine whether there is a recurring manufacturing defect affecting these vehicles. i am requesting that the NHTSA investigate these safety concerns and determine whether a recall is necessary
- NHTSA ID
- 11776522
- Incident
- Nov 4, 2026
Automatic transmission failure, through engine code for solenoid “E” being stuck open which has been very common issue with every car that had this transmission in it. Recommended fix is to change entire transmission as no parts are serviceable
- NHTSA ID
- 11775470
- Incident
- Mar 9, 2026
The contact owns a 2020 Chevrolet Malibu. The contact stated that while the vehicle was parked, the vehicle failed to start, with several unknown warning lights illuminated immediately before the failure. The contact stated that the brake pedal was extremely firm while attempting to shift into neutral(N). The contact stated that while driving 25 MPH, the brake pedal was depressed and the message "Brake System Failure" was displayed. The contact stated that the brake pedal was stiff and difficult to depress. Within 3 to 4 seconds, the brake pedal pushed back against the foot. The vehicle was taken to the dealer, where it was diagnosed that the ESC had failed and needed to be replaced. The vehicle was not repaired. Additionally, the Auto START/STOP function was inoperable. The failure mileage was approximately 74,356.
- NHTSA ID
- 11774763
- Incident
- Oct 16, 2026
- Mileage
- 74,356 mi
I got the engine light ON on dashboard! I need someone to check out for me, please. Thank you
- NHTSA ID
- 11774456
- Incident
- Dec 3, 2025
The back up camera randomly fails. There appears to be no rhyme or reason to it. It will work completely fine for days sometimes weeks and the all of a sudden it will only show a black screen that states system failure. Sometimes it will remain in system failure or a day or a week, its completely random. I see that there was a recall on the cameras for the Chevy malibu not working on the 23-25 cars but I think this might be an issue that goes back further and needs to be addressed. My car only has 70k miles on it and basic functions shouldn't be failing. The 2020 rear cameras need to be added to the recall
- NHTSA ID
- 11771992
- Incident
- May 15, 2026
The vehicle's transmission shifter mechanism has failed for a second time, preventing the vehicle's computer from communicating with the gear shifter. When shifting the physical gear lever forward into the "Park" position and attempting to shut off the engine, a warning message reading "Action Required: Shift to Park" appears on the driver instrument dashboard display.This exact failure previously occurred in 2022, two years after purchasing the vehicle. It was formally repaired and covered under an extended warranty policy. However, the underlying manufacturer defect has recurred, proving that the extended warranty repair did not permanently resolve the systemic design flaw.The vehicle was contacted, and an authorized service dealer location in Phoenix, Arizona was notified of the recurrence. The dealer advised that because the vehicle is no longer under warranty coverage, the manufacturer will not cover the repair, and it must be paid entirely out-of-pocket. This creates an unfair financial burden as the vehicle is nearing its final loan payoff timeline at the end of the year. The component is still installed in the vehicle and available for inspection upon request. The issue corresponds to GM Technical Service Bulletin 19-NA-206.Safety is actively put at risk because the vehicle's computer does not recognize that it is safely in Park. As a result, the car refuses to shut off its electrical systems completely. This leaves the dashboard, radio, and electronic modules powered on indefinitely, creating a severe battery-drain and stranding hazard. Furthermore, because the vehicle remains partially awake, it poses an electrical safety hazard and prevents the driver from securely locking and leaving the vehicle.
- NHTSA ID
- 11762898
- Incident
- Aug 5, 2022
The contact owns a 2020 Chevrolet Malibu. The contact stated that the message "Steering Assist Reduced - Drive with Care" was intermittently displayed on the instrument panel while driving. The contact stated that excessive force was needed to turn the steering wheel. In addition, the message "Service ESC" was displayed, and the steering failure became more frequent. The vehicle was taken to an independent mechanic, where the contact was provided with an estimate for a diagnostic test. The contact declined the diagnostic test.
- NHTSA ID
- 11762753
- Incident
- Aug 1, 2026
The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to depress the brake pedal, the brakes failed to respond and seized, causing the contact to engage the parking brake. The contact was able to pull over while awaiting tow truck assistance. The vehicle was towed to a dealer to be diagnosed. The contact stated that a Lexus engineer retrieved the EDR; however, there was no failure found with the braking system. The failure mileage was 120,000.
- NHTSA ID
- 11762742
- Incident
- Sep 8, 2026
- Mileage
- 120,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3
• Improvements to OnStar functionality.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PI to help diagnose A/C concern
PIP6032B provides diagnostic direction for dealers when encountering transmission leaks
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 12 | 1 | 0 | 49.0 |
| 2024 | 46 | 2 | 0 | 58.5 |
| 2023 | 73 | 2 | 0 | 63.5 |
| 2022 | 100 | 1 | 0 | 51.2 |
| 2021 | 90 | 2 | 0 | 53.7 |
| 2020Viewing | 203 | 1 | 1 | 51.8 |
| 2019 | 193 | 1 | 0 | 43.0 |
| 2018 | 701 | 6 | 0 | 53.4 |
| 2017 | 705 | 4 | 0 | 49.5 |
| 2016 | 841 | 9 | 0 | 51.0 |
| 2015 | 270 | 3 | 0 | 53.0 |
| 2014 | 351 | 6 | 0 | 52.4 |
| 2013 | 837 | 10 | 0 | 52.5 |
| 2012 | 907 | 3 | 0 | 49.8 |
| 2011 | 978 | 4 | 0 | 50.4 |
| 2010 | 1,363 | 4 | 0 | 49.3 |
| 2009 | 1,511 | 6 | 1 | 54.7 |
| 2008 | 989 | 5 | 0 | 48.9 |
| 2007 | 977 | 6 | 0 | 51.0 |
| 2006 | 1,119 | 9 | 0 | 52.6 |
| 2005 | 975 | 6 | 1 | 57.7 |
| 2004 | 1,148 | 9 | 4 | 60.2 |
| 2003 | 569 | 3 | 0 | 49.4 |
| 2002 | 567 | 4 | 1 | 52.9 |
| 2001 | 721 | 4 | 4 | 57.9 |
| 2000 | 922 | 5 | 7 | 60.0 |
| 1999 | 789 | 3 | 5 | 58.2 |
| 1998 | 976 | 5 | 6 | 58.5 |
| 1997 | 443 | 6 | 7 | 59.6 |
| 1989 | 3 | 0 | 0 | — |
| 1986 | 1 | 0 | 0 | — |
| 1983 | 1 | 3 | 0 | — |
| 1982 | 2 | 3 | 0 | — |
| 1981 | 3 | 3 | 1 | — |
| 1980 | 5 | 6 | 1 | — |
| 1979 | 4 | 6 | 1 | — |
| 1978 | 2 | 8 | 1 | — |
| 1977 | 0 | 2 | 0 | — |
| 1975 | 2 | 1 | 0 | — |
| 1974 | 1 | 1 | 0 | — |
| 1973 | 0 | 1 | 0 | — |
| 1964 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.