FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
2020 Ford F-350 Sd
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 185 NHTSA owner-reported complaints for the 2020 Ford F-350 Sd, most frequently naming the powertrain (other), fuel system and steering categories. 16 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 301 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2021 | 3 | 19 |
| Apr 2021 | 1 | 20 |
| May 2021 | 1 | 21 |
| Aug 2021 | 3 | 24 |
| Sep 2021 | 1 | 25 |
| Oct 2021 | 1 | 26 |
| Dec 2021 | 2 | 28 |
| Jan 2022 | 2 | 30 |
| Mar 2022 | 1 | 31 |
| Apr 2022 | 1 | 32 |
| May 2022 | 1 | 33 |
| Jun 2022 | 5 | 38 |
| Jul 2022 | 2 | 40 |
| Aug 2022 | 2 | 42 |
| Sep 2022 | 2 | 44 |
| Oct 2022 | 1 | 45 |
| Nov 2022 | 3 | 48 |
| Dec 2022 | 2 | 50 |
| Jan 2023 | 2 | 52 |
| Feb 2023 | 2 | 54 |
| Mar 2023 | 3 | 57 |
| Apr 2023 | 3 | 60 |
| May 2023 | 2 | 62 |
| Jun 2023 | 3 | 65 |
| Jul 2023 | 1 | 66 |
| Aug 2023 | 2 | 68 |
| Oct 2023 | 3 | 71 |
| Nov 2023 | 4 | 75 |
| Dec 2023 | 2 | 77 |
| Jan 2024 | 1 | 78 |
| Feb 2024 | 4 | 82 |
| Mar 2024 | 2 | 84 |
| Apr 2024 | 3 | 87 |
| May 2024 | 1 | 88 |
| Jun 2024 | 2 | 90 |
| Jul 2024 | 1 | 91 |
| Aug 2024 | 2 | 93 |
| Sep 2024 | 2 | 95 |
| Oct 2024 | 3 | 98 |
| Nov 2024 | 1 | 99 |
| Dec 2024 | 3 | 102 |
| Jan 2025 | 11 | 113 |
| Feb 2025 | 2 | 115 |
| Mar 2025 | 4 | 119 |
| Apr 2025 | 4 | 123 |
| May 2025 | 6 | 129 |
| Jun 2025 | 3 | 132 |
| Jul 2025 | 9 | 141 |
| Aug 2025 | 4 | 145 |
| Sep 2025 | 6 | 151 |
| Oct 2025 | 1 | 152 |
| Nov 2025 | 5 | 157 |
| Dec 2025 | 3 | 160 |
| Jan 2026 | 1 | 161 |
| Feb 2026 | 4 | 165 |
| Mar 2026 | 6 | 171 |
| Apr 2026 | 5 | 176 |
| May 2026 | 2 | 178 |
| Jun 2026 | 3 | 181 |
| Jul 2026 | 4 | 185 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)5022.7%
- Fuel system4620.9%
- Steering3515.9%
- Engine146.4%
- Body & structure125.5%
- Driver assistance115.0%
- Suspension115.0%
- Electrical104.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
16 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE
STEERING:COLUMN
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
1. High Pressure Fuel Pump 2. All safety is good 3. It has been taken to the dealership and blaming it on the water separator (water/rust in fuel) The codes thrown are towards the High Pressure Fuel Pump 4. No there were no warning lights or messages prior to the failure. 5. Dealership did not provide the inspection report
- NHTSA ID
- 11753218
- Incident
- Jul 17, 2026
The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump failure resulting from a water separator failure. The contact was informed that the CP4 pump replacement was not covered and needed to be replaced at the owner's expense. The manufacturer was notified of the failure and contacted the dealer, but no further assistance or information was available. The vehicle was not repaired. The failure mileage was approximately 180,000.
- NHTSA ID
- 11753214
- Incident
- Jul 17, 2026
- Mileage
- 180,000 mi
While towing any trailer with electric brakes it appears the integrated trailer brake controller is briefly applying trailer brakes unexpectedly. Very brief but very hard, resulting in an extreme rearward pull on the truck. It happens at exactly 60 minute intervals, at any speed, uphill, downhill and level flat road. I've had the trailer 7 way plug and wire inspected, no problem found. Next step will be to have Ford dealer inspect truck electronics.
- NHTSA ID
- 11749135
- Incident
- Jun 1, 2026
The transmission began malfunctioning by having hard shifting issues and losing power in some gears. An indicator on the dash lit up resembling a mechanics open-end wrench. Research online showed that the vehicle should not be driven and taken immediately to a mechanic or dealership. If driven especially pulling a heavy load like the fifth wheel that I bought the truck to tow the transmission could fail causing a serious safety issue. I immediately took the vehicle to a certified Ford dealership. At the dealership they informed me that parts in the transmission had failed and that it was the same exact condition as shown in recall 20S33. The noted recall was for trucks manufactured in January and February of 2020. My truck was manufactured March of 2020. The time warranty had expired for the vehicle but the mileage warranty was for 60,000 mi and the truck failed at $29,800. The transmission failed due to a manufacturing defect but I was billed over $9,800 for the repair. I have attached photos of the work order and receipt.
- NHTSA ID
- 11747751
- Incident
- May 30, 2026
The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company. The contact sustained a concussion and neck injury and was taken to the hospital for medical assistance. The dealer was not contacted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.
- NHTSA ID
- 11746176
- Incident
- Aug 22, 2025
I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.
- NHTSA ID
- 11742862
- Incident
- Jun 1, 2025
The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- NHTSA ID
- 11741602
- Incident
- Jun 2, 2026
The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although the dealer technician stated there were shavings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,136.
- NHTSA ID
- 11739265
- Incident
- May 4, 2026
- Mileage
- 126,136 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02, 22E04, 23E01, and 25E09
ENGINE
This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty Pickup And Chassis Cab-Engine Replacement) / 8 pieces (F-53 Motorhome/F-59 Stripped Chassis Cab/F-650,F750 Engine Replacement) / W714286-S442 to 4 pieces (F-Super Duty Pickup And Chassis Cab-Camshaft and Tappet Repair / F-Super Duty Pickup And Chassis Cab-Engine Replacement), include LC3Z-6020-A for the Engine replacement lists, include 1 fuel injector seal kit to the Camshaft and Tappet repair lists, include 4 pieces of W520114-S440 to the E Series-Camshaft and Tappet Repair list, and update the engine oil part numbers XO-5W30-Q1SP and CXO-5W30-LSP6. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing ro
POWER TRAIN
This bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM. This condition does not affect vehicle drivability or durability.
ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
POWER TRAIN
This article supersedes TSB 24-2249 to update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List. Some of the vehicles listed in the Model statement above may exhibit a harsh reverse to drive engagements with no diagnostic trouble codes (DTC). This may be due to sticking valves in the main control valve body and/or damaged input shaft seals (F9), and the output shaft seals (F10). Additional model information: Built On Or Before 13-Dec-2021 10R140 Automatic Transmission
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 6 | 4 | 0 | — |
| 2025 | 13 | 6 | 0 | 65.1 |
| 2024 | 43 | 3 | 0 | 60.4 |
| 2023 | 39 | 15 | 0 | 53.1 |
| 2022 | 107 | 17 | 0 | 55.5 |
| 2021 | 94 | 15 | 1 | 62.7 |
| 2020Viewing | 185 | 16 | 3 | 67.0 |
| 2019 | 465 | 12 | 3 | 58.9 |
| 2018 | 199 | 10 | 3 | 58.1 |
| 2017 | 572 | 14 | 3 | 58.6 |
| 2016 | 208 | 4 | 1 | 54.2 |
| 2015 | 207 | 4 | 2 | 59.4 |
| 2014 | 7 | 5 | 1 | — |
| 2013 | 9 | 10 | 1 | — |
| 2012 | 29 | 10 | 1 | 50.4 |
| 2011 | 43 | 8 | 1 | 47.6 |
| 2010 | 50 | 7 | 0 | 48.3 |
| 2009 | 19 | 5 | 0 | 45.4 |
| 2008 | 101 | 1 | 1 | 47.5 |
| 2007 | 25 | 2 | 2 | 51.0 |
| 2006 | 127 | 2 | 2 | 50.7 |
| 2005 | 217 | 4 | 2 | 55.4 |
| 2004 | 130 | 3 | 2 | 52.4 |
| 2003 | 132 | 5 | 5 | 58.2 |
| 2002 | 124 | 4 | 4 | 62.0 |
| 2001 | 158 | 3 | 8 | 62.5 |
| 2000 | 157 | 3 | 5 | 59.7 |
| 1999 | 142 | 3 | 5 | 61.0 |
| 1998 | 3 | 1 | 3 | — |
| 1997 | 3 | 2 | 1 | — |
| 1996 | 0 | 1 | 1 | — |
| 1995 | 2 | 1 | 1 | — |
| 1994 | 0 | 1 | 0 | — |
| 1993 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.