2007 Ford F-350 Sd

THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.

TL* THE CONTACT OWNS A 2007 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR WHEEL LOCKED UP WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT TEMPORARILY LOSS CONTROL OF THE VEHICLE BEFORE THE VEHICLE INDEPENDENTLY RETURNED TO NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO FORD OF BRANFORD (301 E. MAIN ST, BRANFORD, CT 06405) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

11404669

Incident

Dec 24, 2020

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2007 FORD F-350 SD EQUIPPED WITH BF GOODRICH ALL TERRAIN T/A TIRES, SIZE: LT275/70R18 LRE (NA). WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE EXPLODED WITHOUT WARNING. THE FAILURE DAMAGED THE REAR DRIVER'S SIDE RIM, SUSPENSION, AND FENDER. THE CONTACT MANAGED TO PLACE A SPARE TIRE ON THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 27,200.

NHTSA ID

11230126

Incident

Jun 13, 2019

Mileage

27,200 mi

MICHELIN TIRES DRY ROTTING AND CRACKING 4 YEARS OLD, SIMILAR TIRES RELLED BY MICHELIN BUT NOT MINE

NHTSA ID

10840411

Incident

Mar 3, 2016

TL* THE CONTACT OWNS A 2007 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP, THE FRONT END OF THE VEHICLE AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. THE FAILURE OCCURRED WHEN DRIVING 55 MPH OR GREATER OVER AN UNEVEN ROAD SURFACE OR BUMP. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE FRONT SHOCKS, ROTORS, AND BRAKES WERE REPLACED. IN ADDITION, THE FRONT WHEEL BEARINGS WERE REPLACED WITH FOUR NEW TIRES INSTALLED ON THE VEHICLE. THE FAILURE PERSISTED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10818907

Incident

Jan 1, 2012

Mileage

100,000 mi

WE WERE DRIVING ON THE FREEWAY, AND JUST STARTED CLIMBING THROUGH THE MOUNTAINS, WITH OUR F350 TOWING OUR TRAILER. WE NOTICED A STRANGE SOUND FROM THE TIRES AND DECIDED TO PULL OVER AT THE NEXT EXIT TO CHECK IT OUT. BEFORE REACHING THE EXIT, THE DRIVERS SIDE REAR TIRE BLEW. WE HAD BF GOODRICH ALL TERRAIN TIRES ON OUR TRUCK THAT HAD 18,000 MILES ON THEM AND THE TREAD COMPLETELY SEPARATED AND DAMAGED OUR TRUCK BED WHICH CAUSED $10,000 WORTH OF DAMAGE. WE WERE FORTUNATE THAT MY HUSBAND WAS TRAINED WHAT TO DO IN SUCH SITUATIONS WHICH PREVENTED US HAVING AN ACCIDENT AS WE COULD HAVE LOST CONTROL OF THE TRAILER VERY EASILY. FORTUNATELY, THE TRUCK WAS STILL DRIVE-ABLE AFTER TAKING OFF A SUPPORT BRACKET AND PUTTING THE SPARE TIRE ON. AFTER GETTING TO A CITY WITH A TIRE STORE, WE ENDED UP PURCHASING 2 NEW TIRES SO THAT THE REAR AXLE HAD A MATCHED SET. WE PURCHASED THE SAME TYPE OF TIRE AS WE PREVIOUSLY HAD AS WE NEVER HAD A PROBLEM BEFORE AND THOUGHT IT WAS JUST A FLUKE. BUT AFTER READING REVIEWS AFTER BEING AT HOME, I'M WISHING WE LOOKED INTO OTHER OPTIONS. UNFORTUNATELY, WHEN YOU ARE ON A TRIP, IT ISN'T THE BEST TIME TO RESEARCH TIRES. WE HAD THE TIRE SUBMITTED TO MICHELIN, BUT THEY ARE SAYING IT WASN'T A DEFECTIVE TIRE. GLAD WE HAVE INSURANCE TO FIX OUR TRUCK. *TR

NHTSA ID

10682044

Incident

Dec 26, 2014

Mileage

42,550 mi

EXTREME DEATH WOBBLE!!! *TR

NHTSA ID

10670084

Incident

Dec 12, 2013

Mileage

50,000 mi

FEDERAL COURAGIA M/T LT265/70R17E TIRES PURCHASED JAN2013. TWO TIRES HAD BELT SEPARATE IN MAY2014. THE FIRST TWO TIRES WERE REPLACED BY MY LOCAL TIRE SHOP. ANOTHER TIRE SUFFERED COMPLETE TREAD SEPARATION ON JUNE2014. THE LOCAL TIRE SHOP ASSURED ME THAT THEY WILL ALSO REPLACE THE TIRE THAT CAME APART AND ASKED ME TO PROVIDE BODY ESTIMATES TO REPAIR THE DAMAGE CAUSED BY THE TIRE SO THEY CAN SUBMIT THEM TO TIRE DISTRIBUTOR. THE TIRES HAVE APPROX. 15,000 MILES ON THEM. THESE TIRES ARE INSTALLED ON A 2007 FORD F-350 4X4 WITH A 5.4L GAS ENGINE. THE TIRES ARE PEELING OFF AS IF THEY WERE RECAPPED TIRES BUT THEY ARE NOT RECAPS. *JS

NHTSA ID

10608629

Incident

Jun 28, 2014

MY VEHICLE HAS WHAT HAS BEEN REFERRED TO AS "DEATH WOBBLE" OR OSCILATION OF THE STEERING WHEEL. AT 30-50 MILES AN HOUR AFTER HITTING A A BUMP IN THE ROAD THE VEHICLE WILL SHAKE VIOLENTLY, NEARLY THROWING MY VEHICLE FROM THE ROADWAY. FORD HAS SUGGESTED TIRE PRESSURE AS THE CAUSE. I HAVE CHECKED THE TIRE PRESSURE NUMEROUS TIMES AND THE RECOMMENDED TIRE PRESSURE DOES NOT HELP. THERE 1000'S OF FORD SUPER DUTY TRUCKS ON THE ROAD WITH THIS SAME ISSUE. I HAVE RESEARCHED THIS ISSUE AND THE ISSUES NEED TO BE RECALLED BY FORD FOR A PROPER FIX. *TR

NHTSA ID

10557146

Incident

Nov 7, 2012

Mileage

18,000 mi

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a false check trailer brake message and Trailer Brake Controller fault whenever the brake pedal is pressed. This will cause the part to be replaced, due to repetitive dashboard warning light, even though it sends signals to the trailer brakes properly.

Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.