2011 Ford F-350 Sd

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

The contact owns a 2011 Ford F-350 SD. The contact stated while driving 50 MPH, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

NHTSA ID

11643799

Incident

May 6, 2024

Mileage

77,000 mi

TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

NHTSA ID

11170262

Incident

Nov 22, 2018

Mileage

65,000 mi

A FUEL INJECTOR CLAMP BROKE LEADING TO RAW FUEL POURING DOWN THE SIDE OF THE MOTOR AS WELL AS VAPORIZED FUEL SPRAYING AROUND THE TOP OF THE MOTOR. AFTER ORDERING THE REPLACEMENT CLAMP I REALIZED THEY HAVE CHANGED THE DESIGN FROM A PIECE OF CAST METAL TO STAMPED STEEL ( MUCH STRONGER). IF THE FUEL IGNITED IT COULD BE CATASTROPHIC. LUCKILY THE CLAMP BROKE IN MY DRIVE WAY AND NOT WHILE TOWING A HEAVY LOAD. THIS COULD LEAD TO THE VEHICLE SHUTTING DOWN OR WORSE CATCHING FIRE. ENCLOSE FIND PICTURES OF THE BROKEN CLAMP AND THE REDESIGNED NEW CLAMP. THERE ARE 7 MORE CLAMPS ON THIS MOTOR WAITING TO FAIL. THIS VEHICLE ONLY HAS 57,000 MILES ON IT AND HAS NEVER BEEN ABUSED.

NHTSA ID

11144762

Incident

Sep 26, 2018

Mileage

57,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA ID

11071768

Incident

Jan 10, 2018

Mileage

190,000 mi

NOTE: GRANADA TIRE BRAND(A LES SCHWAB BEND OREGON TIRE BRAND) WAS NOT IN THE DROP DOWN TO SELECT. LEFT REAR TIRE BLOWOUT DUE TO DELAMINATION WITH LESS THAN 2500 MILLE'S ON A NEW SET OF TIRES. DRIVING A 2011 F350 WEST BOUND 6 AUG 2017 ON CANADIAN HWY 16, EXCELLENT ROAD AND WEATHER, STRAIGHT SECTION WHILE TOWING 40 FT FIFTH WHEEL. HAD JUST CHECKED FOR CORRECT INFLATION. BLOW OUT OCCURRED ON A STRAIGHT CLEAR LEVEL SECTION WHILE DURING THE SPEED LIMIT IN CRUISE CONTROLL. COULD HAVE BEEN FATAL IN OTHER SITUATIONS. BOUGHT FOUR NEW COOPER TIRES TO REPLACE THE GRANADAS. FOUND THE RIGHT REAR WAS ALSO IN THE PROCESS OF DELAMINATION AND COULD HAVE BLOWN OUT SOON. SEVERE DAMAGE WAS DONE TO THE LEFT REAR WHEEL WELL ARE AND EXTERIOR TRUCK BED. WAS ABLE TO DRIVE AFTER SPARE WAS INSTALLED. TIRE BRAND GRANADA TIRE LINE TOURING L/T TIRE SIZE, P275/70R18 COMPONENT* LIGHT TRUCK TIRE BLOW OUT DOT NUMBER 5KWS RT 2711

NHTSA ID

11015210

Incident

Aug 6, 2017

Mileage

106,500 mi

WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIOUS SAFETY CONCERN!!!!! ACCORDING TO OTHER INDIVIDUALS ON THE INTERNET THIS IS A COMMON PROBLEM.

NHTSA ID

11005016

Incident

Jul 12, 2017

Mileage

4 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED INTERMITTENTLY. THE WARNING INDICATOR FOR THE EXHAUST FLUID ILLUMINATED, WHICH MEANT THE FLUID WAS LOW. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF THE INTERNAL FAILURE AND STALLING. THE DEALER (PARAMOUNT FORD HYUNDAI OF VALDESE 101 MALCOLM BLVD, VALDESE, NC 28690 (828) 338-9348) DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED OR THE INCORRECT FUEL MAY HAVE BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 07/18/17*LJ *JS

NHTSA ID

10992809

Incident

Mar 1, 2017

Mileage

64,000 mi

WE WERE TRAVELING ON US23 IN WISE VIRGINIA, DOWN A MOUNTAIN. A SIGNAL AT THE BOTTOM TURNED RED; WHEN MY HUSBAND APPLIED THE BRAKES, THE ENGINE EXPERIENCED TOTAL FAILURE. THERE WAS NO ADVANCE INDICATION FROM THE VEHICLE SAFETY SYSTEM THAT ANYTHING WAS WRONG. WITH NO ENGINE POWER, MY HUSBAND HAD NO BRAKES OR POWER STEERING TO CONTROL THE VEHICLE. DUE TO DRIVER SKILL AND LUCK, WE WERE ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE IS NOW AT FREEDOM FORD IN WISE, AND THEIR TECHNICIAN SAYS THE FAILURE WAS DUE TO EXCESSIVE WATER IN THE FUEL, AND THE FUEL SYSTEM IS CONTAMINATED AND NEEDS TO BE COMPLETELY REPLACED. THIS INDICATES TO- VARIOUS OUTSIDE MECHANICS- THAT THE WATER AND FUEL SEPARATOR WASN'T WORKING; THUS ALLOWING THE ENGINE TO BECOME OVERWHELMED. THIS SUGGESTS FAULTY PARTS- A FAULTY SEPARATOR-WHICH SHOULD BE COVERED UNDER OUR WARRANTY. HOWEVER, FORD IS CLAIMING THAT THE FUEL SYSTEM FAILURE IS WHAT CAUSED THE COMPLETE LOSS OF POWER.

NHTSA ID

10970786

Incident

Apr 1, 2017

Mileage

107,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074

Customer Satisfaction Program 22N14 – Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074