2011 Ford F-350 Sd Owner Complaints

The contact owns a 2011 Ford F-350 SD. The contact stated while driving 50 MPH, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

NHTSA ID

11643799

Incident

May 6, 2024

Mileage

77,000 mi

TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

NHTSA ID

11170262

Incident

Nov 22, 2018

Mileage

65,000 mi

A FUEL INJECTOR CLAMP BROKE LEADING TO RAW FUEL POURING DOWN THE SIDE OF THE MOTOR AS WELL AS VAPORIZED FUEL SPRAYING AROUND THE TOP OF THE MOTOR. AFTER ORDERING THE REPLACEMENT CLAMP I REALIZED THEY HAVE CHANGED THE DESIGN FROM A PIECE OF CAST METAL TO STAMPED STEEL ( MUCH STRONGER). IF THE FUEL IGNITED IT COULD BE CATASTROPHIC. LUCKILY THE CLAMP BROKE IN MY DRIVE WAY AND NOT WHILE TOWING A HEAVY LOAD. THIS COULD LEAD TO THE VEHICLE SHUTTING DOWN OR WORSE CATCHING FIRE. ENCLOSE FIND PICTURES OF THE BROKEN CLAMP AND THE REDESIGNED NEW CLAMP. THERE ARE 7 MORE CLAMPS ON THIS MOTOR WAITING TO FAIL. THIS VEHICLE ONLY HAS 57,000 MILES ON IT AND HAS NEVER BEEN ABUSED.

NHTSA ID

11144762

Incident

Sep 26, 2018

Mileage

57,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA ID

11071768

Incident

Jan 10, 2018

Mileage

190,000 mi

NOTE: GRANADA TIRE BRAND(A LES SCHWAB BEND OREGON TIRE BRAND) WAS NOT IN THE DROP DOWN TO SELECT. LEFT REAR TIRE BLOWOUT DUE TO DELAMINATION WITH LESS THAN 2500 MILLE'S ON A NEW SET OF TIRES. DRIVING A 2011 F350 WEST BOUND 6 AUG 2017 ON CANADIAN HWY 16, EXCELLENT ROAD AND WEATHER, STRAIGHT SECTION WHILE TOWING 40 FT FIFTH WHEEL. HAD JUST CHECKED FOR CORRECT INFLATION. BLOW OUT OCCURRED ON A STRAIGHT CLEAR LEVEL SECTION WHILE DURING THE SPEED LIMIT IN CRUISE CONTROLL. COULD HAVE BEEN FATAL IN OTHER SITUATIONS. BOUGHT FOUR NEW COOPER TIRES TO REPLACE THE GRANADAS. FOUND THE RIGHT REAR WAS ALSO IN THE PROCESS OF DELAMINATION AND COULD HAVE BLOWN OUT SOON. SEVERE DAMAGE WAS DONE TO THE LEFT REAR WHEEL WELL ARE AND EXTERIOR TRUCK BED. WAS ABLE TO DRIVE AFTER SPARE WAS INSTALLED. TIRE BRAND GRANADA TIRE LINE TOURING L/T TIRE SIZE, P275/70R18 COMPONENT* LIGHT TRUCK TIRE BLOW OUT DOT NUMBER 5KWS RT 2711

NHTSA ID

11015210

Incident

Aug 6, 2017

Mileage

106,500 mi

WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIOUS SAFETY CONCERN!!!!! ACCORDING TO OTHER INDIVIDUALS ON THE INTERNET THIS IS A COMMON PROBLEM.

NHTSA ID

11005016

Incident

Jul 12, 2017

Mileage

4 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED INTERMITTENTLY. THE WARNING INDICATOR FOR THE EXHAUST FLUID ILLUMINATED, WHICH MEANT THE FLUID WAS LOW. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF THE INTERNAL FAILURE AND STALLING. THE DEALER (PARAMOUNT FORD HYUNDAI OF VALDESE 101 MALCOLM BLVD, VALDESE, NC 28690 (828) 338-9348) DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED OR THE INCORRECT FUEL MAY HAVE BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 07/18/17*LJ *JS

NHTSA ID

10992809

Incident

Mar 1, 2017

Mileage

64,000 mi

WE WERE TRAVELING ON US23 IN WISE VIRGINIA, DOWN A MOUNTAIN. A SIGNAL AT THE BOTTOM TURNED RED; WHEN MY HUSBAND APPLIED THE BRAKES, THE ENGINE EXPERIENCED TOTAL FAILURE. THERE WAS NO ADVANCE INDICATION FROM THE VEHICLE SAFETY SYSTEM THAT ANYTHING WAS WRONG. WITH NO ENGINE POWER, MY HUSBAND HAD NO BRAKES OR POWER STEERING TO CONTROL THE VEHICLE. DUE TO DRIVER SKILL AND LUCK, WE WERE ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE IS NOW AT FREEDOM FORD IN WISE, AND THEIR TECHNICIAN SAYS THE FAILURE WAS DUE TO EXCESSIVE WATER IN THE FUEL, AND THE FUEL SYSTEM IS CONTAMINATED AND NEEDS TO BE COMPLETELY REPLACED. THIS INDICATES TO- VARIOUS OUTSIDE MECHANICS- THAT THE WATER AND FUEL SEPARATOR WASN'T WORKING; THUS ALLOWING THE ENGINE TO BECOME OVERWHELMED. THIS SUGGESTS FAULTY PARTS- A FAULTY SEPARATOR-WHICH SHOULD BE COVERED UNDER OUR WARRANTY. HOWEVER, FORD IS CLAIMING THAT THE FUEL SYSTEM FAILURE IS WHAT CAUSED THE COMPLETE LOSS OF POWER.

NHTSA ID

10970786

Incident

Apr 1, 2017

Mileage

107,000 mi

I WAS PASSING A TRANSPORT TRUCK AND JUST AS I GOT EVEN WITH THE DOOR OF THE TRUCK MY FORD F350 SUPER DUTY MOTOR QUIT, JUST SHUT DOWN. A BUS WAS COMING IN MY LANE AS I WAS PASSING, THE TRUCK SLOWED DOWN TO LET ME BY BUT I HAD NO POWER, NO POWER BRAKES OR POWER STEERING. THE BUS SLOWED DOWN AND I BRAKED ENOUGH TO GET IN BACK OF THE TRUCK AND OVER TO THE SIDE OF THE ROAD. THE BUS WENT ON BY AND THE TRUCK CONTINUED ON HIS WAY AND I TRIED TO START MY TRUCK. IT FIRED UP AND WE DROVE TO A TRACTOR SUPPLY AND BOUGHT SOME DIESEL OIL AND WHEN WE CHECKED THE OIL TO SEE HOW MUCH IT WAS DOWN WE WERE SURPRISED TO FIND IT WAS FULL. WE DROVE 200 MILES HOME AND DIDN'T HAVE ANOTHER PROBLEM. THERE WERE NO CODES ON THE COMPUTER SCREEN IN THE TRUCK. I HAVEN'T TAKEN IT TO THE DEALER YET BUT WILL TO SEE IF THEIR EQUIPMENT WILL SHOW A REASON.

NHTSA ID

10936822

Incident

Dec 20, 2016

Mileage

138,000 mi

VEHICLE WOBBLES/VIBRATES "DEATH WOBBLE" AT HIGH SPEED OR WHEN HITTING A BUMP ON FREEWAY, ONLY WAY TO STOP THE WOBBLE IS TO REDUCE VEHICLE SPEED TO UNDER 30 MPH, VEHICLE ONLY HAS 35K MILES, I HAVE HEARD OF MANY COMPLAINTS ABOUT THIS ISSUE OCCURRING AROUND 30K MILES ON FORDS, DODGE (A CLASS-ACTION LAWSUIT WAS STARTED IN 2014) & JEEP (CONGRESS HAS ALREADY REQUESTED A RECALL). I AM ASKING THAT THIS ISSUE IS LOOKED INTO FURTHER BEFORE A SERIOUS INJURY. THANK YOU *TR

NHTSA ID

10936530

Incident

Dec 16, 2016

Mileage

34,000 mi

TRUCK GOES INTO A DEATH WOBBLE WHEN DRIVING 60MPH OR FASTER. USUALLY HAPPENS WHEN YOU GO OVER A BRIDGE, CATTLE GUARD OR BUMP IN THE ROAD. CAUSE THE CEHICLE TO SHAKE UNCONTROLLABLY AND YOU HAVE TO COME TO ALMOST A COMPLETE STOP. I HAVE HAD FORD WORK ON IT AND NOTHING HAS CURED THE PROBLEM. THIS ISSUE IS GOING TO CAUSE SERIOUS ACCIDENTS IF NOT TAKEN SERIOUSLY.

NHTSA ID

10903402

Incident

May 12, 2016

Mileage

10,800 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK VALVE IN THE FUEL TANK FRACTURED, WHICH CAUSE A BLOCKAGE IN THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

NHTSA ID

10887758

Incident

May 1, 2016

Mileage

210,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V535000 (ENGINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 59,800.

NHTSA ID

10854821

Incident

Feb 15, 2016

Mileage

59,800 mi

DRIVING ON INTERSTATE HIGHWAY AT NIGHT. NOTED VIBRATION AS WHEN TIRES ARE NOT BALANCED. EXITED INTERSTATE AT FIRST EXIT AND CHECKED ALL TIRES. TIRE PRESSURES GOOD AND EQUAL. NO KNOTS OR DAMAGE NOTED AND ALL TIRES SAME TEMPERATURE. THOUGHT A BALANCE WEIGHT HAD COME OFF AND TIRES NEEDED TO BE REBALANCED. BEGAN DRIVING ON INTERSTATE WITH NO CHANGE IN VIBRATION. ABOUT 15 MINUTES LATER THERE WAS AN EXPLOSION AND THE TRUCK VIOLENTLY VEERED TO THE RIGHT. PULLED BACK INTO MY LANE AND THEN PULLED OVER TO RIGHT SHOULDER. RIGHT FRONT TIRE DESTROYED. CALLED AAA AND HIGHWAY PATROL. DESCRIBED INCIDENT TO TROOPER AND HE LOOKED AT THE TIRE AND SAID THE BELTS SEPARATED. SIGNIFICANT DAMAGE TO VEHICLE - BENT RIGHT FRONT BUMPER FORWARD, BLEW A 7 FOOT FACTORY RUNNING BOARD OFF OF THE VEHICLE AND DESTROYED THE RIGHT FRONT QUARTER PANEL. RIGHT FRONT TIRE CHANGED AND STAYED OVERNIGHT AT MOTEL. OBTAINED NEW TIRE REPLACEMENT NEXT MORNING. I BOUGHT THIS TRUCK TO PULL A TRAILER BUT HAVE NOT BOUGHT A TRAILER YET. LUCKILY I WAS NOT PULLING A TRAILER AND THERE WAS NOT A VEHICLE NEXT TO ME IN THE RIGHT LANE WHEN THE EXPLOSION OCCURRED. THERE WERE NO VEHICLES NEARBY OR THEY MAY HAVE HAD SOME MAJOR DEBRIS FLYING THEIR WAY. THE TIRE IS A CAPITOL H/T TIRE NOT CAPITOL PRECISION TRAC II (BUT FORM WOULD NOT ALLOW ME TO ADD THIS TIRE TO COMPLAINT)

NHTSA ID

10781274

Incident

Jul 31, 2015

Mileage

17,815 mi

DRIVERS SIDE REAR (SIDE WINDOW) EXPLODED ON I95. 65 MPH. NO OTHER VEHICLES NEARBY, NO ROAD DEBRIS. WINDOW WAS IN A MILLION SMALL PIECES HELD TOGETHER BY WINDOW TINT. NO IMPACT POINT, NOT HOLE, NO SIGN OF ANYTHING HITTING (WHICH WOULD BE NEXT TO IMPOSSIBLE FROM THE SIDE WITH NO TRAFFIC AROUND). IT WAS AN EXTREMELY LOUD BANG LIKE A GUN SHOT WHEN IT OCCURRED. 2011 FORD F350. GOOGLING ONLINE INDICATES THIS IS NOT A RARE EVENT.

NHTSA ID

10726382

Incident

Jun 20, 2015

Mileage

28,700 mi

I LOST STEERING IN THE TRUCK. THE STEERING WHEEL TURNED LEFT TO RIGHT AND VISE VERSA WITH A LOT OF PLAY. IT HAPPENS RANDOMLY. THE FRONT END WILL SHAKES BECAUSE OF NO STEERING MAKING THE TRUCK UNCONTROLLABLE. IT IS VERY RANDOM WHEN IT HAPPENS AND HAS HAPPENED AT INTERSTATE SPEED. THE DEALER SAYS THERE IS NOTHING WRONG AND HAVE REPLACED TIE ROD ENDS ALONG WITH BRAKES.

NHTSA ID

10723796

Incident

Jun 6, 2015

Mileage

108,964 mi

UPON STARTING THE VEHICLE, I NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAS BEEN DIAGNOSED WITH A BAD DEF PUMP, HEATER AND SENSOR. THESE ARE FOR EMISSION CONTROL AND I HAVE BEEN TOLD THAT THESE PARTS ARE NOT A WARRANTIED ITEM. SEEMS THAT THIS SHOULD BE COVERED AS IT FOR THE SAFETY OF THE ENVIRONMENT.

NHTSA ID

10723241

Incident

May 30, 2015

Mileage

77,000 mi

CATASTROPHIC TREAD SEPARATION (TIRE DID NOT DEFLATE) OF LEFT REAR TIRE ON PICKUP. NEARLY LOST CONTROL, BUT MAINTAINED CONTROL AND GOT TO SIDE OF ROAD. ESTIMATED $8,500 DAMAGES TO TRUCK. NO INJURIES AND NO OTHER VEHICLES INVOLVED. NO ROAD HAZARD HIT. TIRES ROTATED AS REQUIRED. IN FOR DEALER SERVICE THAT MORNING AND CORRECT INFLATION VERIFIED.

NHTSA ID

10722876

Incident

May 29, 2015

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED SINCE THE GLOW PLUGS FRACTURED WITHIN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 8/27/15*CN

NHTSA ID

10720972

Incident

Apr 10, 2015

Mileage

170,000 mi

MAR.2,2015 WAS TRAVELING WEST ON HWY. 82 ABOUT 10 MILES OUT OF PRATTVILLE,AL. THIS IS A HEAVILY TRAVELED HWY. BY TRUCK AND AUTO. I WAS GIVEN THE MESSAGE STOP SAFELY NOW AND 30 SEC. LATER LOST POWER ON A MAJOR HIGHWAY GOING UP HILL. TRUCK WAS TOWED TO FORD DEALER WHERE I WAS TOLD THE TRUCK HAD A RECALL, 14E03. I WAS TOLD EGT SENSOR #2 WAS REPLACED AND THE 14E03 RECALL WAS DONE BUT THE TWO WERE NOT CONNECTED. I LEANED THIS PROBLEM WAS ADDRESSED IN A NOV.2013 RECALL FOR AMBULANCES BUT THIS WAS NOT ADDRESSED FOR THE HUNDREDS OF THOUSANDS OF PRIVATELY OWNED TRUCKS. WHY? I LEANED OF THE JAN.2015 RECALL 14E03 WHEN MY TRUCK WAS TOWED IN TO DEALER. THIS IS NOT ONLY A COSTLY BUT ALSO DANGEROUS GAME FORD IS PLAYING WITH IT'S CUSTOMERS. I WAS BLESSED! *TR

NHTSA ID

10705436

Incident

Apr 2, 2015

Mileage

69,123 mi

THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

NHTSA ID

10700628

Incident

Mar 18, 2015

Mileage

106,000 mi

SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PROBLEMS. *TR

NHTSA ID

10676436

Incident

Sep 22, 2010

Mileage

500 mi

2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB

NHTSA ID

10629783

Incident

Feb 1, 2014

Mileage

15,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-350 EQUIPPED WITH MICHELIN M+S ALL SEASON TIRES, SIZE LT 275/65 R20, DOT B70T003X2211. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE FRONT PASSENGER SIDE TIRE HAD MALFUNCTIONED. WHILE CHANGING THE TIRE THE CONTACT DISCOVERED THAT THE INSIDE SECTION OF THE TREAD HAD SEPARATED FROM THE TIRE. THE CONTACT INDICATED THAT 3 DAYS LATER WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND THE CONTACT STOP THE VEHICLE. UPON INSPECTION THE CONTACT DISCOVERED THAT THE OUTER SECTION OF TREAD ON THE DRIVER SIDE TIRE HAD TOO SEPARATED. THE CONTACT CONTINUED TO DRIVE AT SLOW SPEEDS FOR A SHORT DISTANCE BEFORE TIRE EXPERIENCED A BLOWOUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.

NHTSA ID

10627513

Incident

Aug 15, 2014

Mileage

47,000 mi

**2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EITHER WAY DEPENDENT UPON WHICH WHEEL STRIKES THE ROUGH SURFACE. IF BOTH WHEELS STRIKE THE ROUGH SURFACE THEN IT CAN GO EITHER WAY. THIS HAPPENS AT LOWER SPEEDS AS WELL. CAN HOP 12" OR MORE. I AM FRIGHTENED BY THIS VEHICLE AS I COULD EASILY STRIKE A CONCRETE BARRIER OR CONCRETE CURB OR A PEDESTRIAN OR ANOTHER VEHICLE. I HAVE DRIVEN OTHER MANUFACTURERS VEHICLES OF SIMILAR GVWR, OVER THE LAST 35 YEARS, AND THIS PROBLEM IS PARTICULAR TO THIS MAKE AND MODEL ONLY. I COMPARED WITH A 2015 FORD, SAME VEHICLE, AND THAT DOES THE SAME THING. FORD CLAIMS ITS NORMAL. FORD CLAIMS IT IS NORMAL UNTIL YOU "LOAD IT" TO CAPACITY, JUST OVER 2 TONS. "ONCE ITS LOADED, YOU WILL BE OK", SAYS FORD. SO THEIR THEORY STATES ITS OK TO BE AN UNSAFE VEHICLE WHILE YOU'RE TRAVELING TO PICK UP YOUR 4000LB LOAD, THEN ONCE YOU'RE LOADED ITS OK. SO IF YOU HAVE NO LOAD FOR 50% OF THE TIME THEN ITS OK TO HAVE A VEHICLE THAT IS UNSAFE 1/2 THE TIME YOU DRIVE IT! THIS IS OBVIOUSLY AN ENGINEERING PROBLEM AND I DOUBT FORD WILL ADMIT IT, BUT IT CERTAINLY IS UNSAFE AND SOMEBODY HAD BETTER LOOK INTO THIS BEFORE SOMEONE IS KILLED. **INCIDENTALLY, THIS IS A 2011 THAT I BOUGHT BRAND NEW IN 2014. IT SAT ON THE LOT FOR 3 YEARS. THIS HAS NO BEARING ON THE ISSUE HOWEVER SINCE THE 2015 DISPLAYS THE SAME TENDENCIES. *TR

NHTSA ID

10607807

Incident

Apr 19, 2014

Mileage

135 mi