2021 Ford F-350 Sd

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Failed Component & Availability for Inspection: The Bosch CP4 high-pressure fuel pump (HPFP) failed internally, shedding metallic debris throughout the entire fuel system. This matches the exact defect in NHTSA Recall 24V-957 and Ford Safety Recalls 24S78 and 26S17. The failing CP4 pump and eight injectors were replaced on 03/14/2026 (Eastpointe Invoice #5997) due to contamination. The truck is located at Bob Maxey Ford in Detroit, MI, and is available for inspection alongside work orders from an authorized Ford dealership and two independent facilities. Safety Risk: The failure caused an abrupt, total loss of motive power on an active highway off-ramp, followed by an immediate no-start stall. Coasting without motive power across traffic lanes created an imminent collision hazard before the truck was towed by Troy’s Towing on 06/05/2026 (Invoice #34647). Problem Confirmation: •03/14/2026: Eastpointe replaced the failed CP4 pump and eight injectors (Inv #5997). •04/07/2026: Bill Brown Ford pulled DTC P228F, found debris on the regulator screen, and advised full fuel system replacement (RO #80302). •04/29/2026: Eastpointe confirmed metal contamination upon teardown (Inv #6342). •05/14/2026: Diesel’s Place found metal shavings on the regulator valve (Inv #2118). •Current: Bob Maxey Ford scanned DTC P0087 but reported no debris, contradicting prior documentation. Inspections: Bill Brown Ford inspected the vehicle on 04/07/2026 and documented debris. Bob Maxey Ford retrieved DTC P0087—a qualifying code for full fuel system replacement under Ford Recall 26S17—yet Ford Corporate denied coverage based on their claim of no metal shavings. Warning Signs & Timeline: In March 2026, the Check Engine Light illuminated with severe engine jerking (pump/injectors replaced 03/14). Bill Brown Ford confirmed DTC P228F and screen debris on 04/07. Metal shavings were reconfirmed on 05/14, leading to a highway stall/no-start on 06/05 and a stored DTC P0087 at Bob Maxey.

NHTSA ID

11769485

Incident

Jun 5, 2026

The contact owns a 2021 Ford F-350 SD. The contact stated that while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The engine seized, and the vehicle was pulled over to the shoulder of the roadway. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with high-pressure fuel pump failure. The contact was informed that the high-pressure fuel pump needed to be replaced. In addition, the contact was informed that a repair request had been submitted to the manufacturer; however, the request was denied. The contact was informed that the failure codes displayed were not associated with an unrepaired recall. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 89,545.

NHTSA ID

11768516

Incident

Oct 2, 2026

Mileage

89,545 mi

The high pressure fuel pump failed sending metal shavings through out the entire fuel system. I had no heads up and the failure left me stranded on top of a bridge. I called 911 twice and finally the cops showed up and wrecker towed me off the bridge. Ford is aware of this known issue with this make and model, and even put a recall partial recall / quick fix to increase the flow around the pump to keep it cooler. I had the quick fix recall completed but it did not prevent the failure and me being stranded on a bridge.

NHTSA ID

11761855

Incident

Jul 26, 2026

The contact owns a 2021 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that while driving 20 MPH, the message "Reduced Power" was displayed, and the check engine warning light was illuminated. The vehicle stalled and failed to restart. The vehicle was towed to a dealer and was diagnosed with failures of the CP4 fuel pump, cycloid filters, and contamination of the entire fuel system. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

NHTSA ID

11757987

Incident

Aug 2, 2026

Mileage

30,000 mi

Vehicle went into limp mode and we towed it to the dealership. They ran diagnostics and found that the fuel filter was causing a fault for water in the fuel filter. They replaced the fuel filter and ran diagnostics again and it flagged failure for Low pressure fuel pump. They replaced the low pressure fuel pump and reran diagnostics. When they reran diagnostics it flagged for High pressure fuel pump failure and now they are in the process of tearing it down to the point of failure to find out the cause. My vehicles vin was not included in the original recall and believe that it should have been included.

NHTSA ID

11755333

Incident

Jul 24, 2026

I was driving my truck home when it completely shut off, I lost all power to everything, including the power steering brakes. When I got home, I did some research on the Internet to see possible causes. Apparently there is a service bulletin for the fuse box having water getting into it from the cowl of the hood, which states it can do exactly what happened to my truck? You can also keep your truck running and not shutting off and just to hold host of other safety issues with the service bulletin. . So I brought my truck in to get diagnosed by Ford and they did indeed say it was the fuse box under the hood that got water into it and shorted it out. Ford would not cover this part even though I have a factory extended warranty, annoying this is a common issue for 2020 to 2022 Ford trucks they issued a recall on expeditions in a couple other vehicles, but not Ford trucks specifically the super duties. How is this? OK that they don’t tell a customer who purchased a vehicle that this could potentially happen and then when it happens, they refuse to cover anything even though it’s their fault why it happened.

NHTSA ID

11749077

Incident

Jul 1, 2026

The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road, where it lost motive power. The message "Reduced Engine Power" was displayed, and the check engine warning light was illuminated. The contact stated that the failure occurred while a fifth wheel RV was hitched to the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the manufacturer denied covering the repair under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) due to a contaminated fuel system; however, the dealer confirmed that the fuel system was not contaminated. The dealer submitted information to the manufacturer advising that the fuel system was not contaminated. Additionally, a case was filed; however, the contact was denied coverage. The failure mileage was approximately 195,000.

NHTSA ID

11743498

Incident

Jun 5, 2026

Mileage

195,000 mi

Vehicle Safety Complaint – 2021 Ford F-350 I am submitting this complaint regarding a safety-related failure involving my 2021 Ford F-350. While driving under normal conditions, the vehicle suddenly entered “limp mode,” resulting in a significant and immediate loss of power. Approximately 20 miles later, the vehicle completely shut down, leaving me stranded and requiring the truck to be towed to Gene Messer Ford for diagnosis and repair. The failure created a potentially dangerous situation, as the loss of power limited my ability to maintain safe speeds and respond to surrounding traffic conditions. After the vehicle was delivered to the dealership, it took approximately one week for inspection and an additional two weeks to complete repairs. During the repair process, I was informed that newly installed components—including the fuel rail and two fuel injectors—were defective and required replacement again. This raises concerns about whether the root cause of the failure was properly identified and whether contamination or systemic failure within the fuel system was present. I am also aware of widely reported issues involving high-pressure fuel pump (HPFP) failures in Ford diesel engines, which can result in catastrophic damage to the entire fuel system, including injectors, fuel rails, and lines. Given the nature of my vehicle’s failure and the components involved, I am concerned that this incident may be related to a broader, known defect. This type of failure—sudden loss of power followed by complete shutdown—poses a serious safety risk, particularly if it occurs at highway speeds or in high-traffic conditions. I am requesting that this complaint be reviewed as part of a broader investigation into potential fuel system defects in Ford diesel trucks. I believe this issue may warrant further scrutiny and possible recall action to prevent similar incidents.

NHTSA ID

11735094

Incident

Apr 9, 2026

Customer Satisfaction Program 25M01--Owner Letter Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02, 22E04, 23E01, and 25E09

For 20202026 vehicles equipped with the 10R140 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this diagnostic procedure are planned for release in Q4 2026. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification for transmission replacement.

This bulletin supersedes 24-2249. Reason for update: update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List. Reissued 01-Oct-2026 - Added LC3Z-7G091-B to the part list

Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02, 22E04, 23E01, and 25E09

This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty Pickup And Chassis Cab-Engine Replacement) / 8 pieces (F-53 Motorhome/F-59 Stripped Chassis Cab/F-650,F750 Engine Replacement) / W714286-S442 to 4 pieces (F-Super Duty Pickup And Chassis Cab-Camshaft and Tappet Repair / F-Super Duty Pickup And Chassis Cab-Engine Replacement), include LC3Z-6020-A for the Engine replacement lists, include 1 fuel injector seal kit to the Camshaft and Tappet repair lists, include 4 pieces of W520114-S440 to the E Series-Camshaft and Tappet Repair list, and update the engine oil part numbers XO-5W30-Q1SP and CXO-5W30-LSP6. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing ro

This bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM. This condition does not affect vehicle drivability or durability.