RoadVitals

2011 GMC Sierra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Mar 11, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 30, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 43 NHTSA owner-reported complaints for the 2011 GMC Sierra, most frequently naming the airbags, body & structure and engine categories. 2 safety recalls have been issued covering this model year; and 292 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V827000

ELECTRICAL SYSTEM:IGNITION

Dec 30, 2014
84,192 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
General Motors LLCManufacturer number 14696 and 14912View on NHTSA.gov
11V339000

STEERING:LINKAGES

Jun 28, 2011
739 units potentially affected
The defect: GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
The risk: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
The remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
GENERAL MOTORS LLCManufacturer number 11191View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 43
Airbags
Filed Mar 11, 2022

2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS

NHTSA ID
11456285
Incident
Mar 11, 2022
Filed Apr 18, 2016

MY DASH IS CRACKED AROUND THE AIRBAG. PASSENGER SIDE.

NHTSA ID
10860189
Incident
Mar 1, 2015
Body & structure
Filed Apr 8, 2016

TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED MULTIPLE FRACTURES ON THE DASHBOARD AROUND WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ID
10854398
Incident
Jan 7, 2015
Mileage
50,000 mi
Engine
Filed Mar 29, 2016

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY SERVICE TRACTION CONTROL MESSAGE, SERVICE STABILITRAK MESSAGE, CHECK ENGINE LIGHT, AND REDUCED ENGINE POWER MESSAGE CAME ON. THE VEHICLE STARTED RUNNING VERY ROUGH IT WOULD NOT GO ABOVE 50 MPH. I DROVE APPROXIMATELY 3 MILES TO GET OFF THE INTERSTATE INTO THE GAS STATION PARKING LOT. I TURNED IT OFF FOR ABOUT 10 MINUTES WHEN I TURNED IT BACK ON ONLY THE CHECK ENGINE LIGHT WAS ON I TOOK IT TO THE SHOP AND THEY RAN TESTS AND SAID IT WAS THE BATTERY. TWO WEEKS LATER IT HAPPENED AGAIN SAME THING WHEN I TURNED IT OFF IT WORKED FINE AFTER SITTING FOR 10 MINUTES I GOT HOME AND WHEN I GOT A CHANCE TO LOOK AT IT TO DAYS LATER THE CHECK ENGINE LIGHT WAS OFF. I HAVE READ A LOT AND FORUMS ABOUT PEOPLE HAVING THE SAME ISSUE BUT NO RESOLUTION TRULY BEING FOUND. THIS IS A 2011 GMC SIERRA 1500 WITH THE ALL-TERRAIN PACKAGE AND ONLY HAS ABOUT 60,000 MILES ON IT IT GETS OIL CHANGES REGULARLY. THIS REALLY MAKES ME THINK THIS IS SOMETHING GM SHOULD LOOK INTO.

NHTSA ID
10852316
Incident
Mar 26, 2016
Mileage
59,980 mi
Filed Mar 17, 2016

RECENTLY THE DASHBOARD HAS STARTED TO CRACK IN MULTIPLE LOCATIONS, MOST NOTABLY A CRACK AROUND PASSENGER AIRBAG.

NHTSA ID
10850327
Incident
Feb 1, 2016
Mileage
58,000 mi
Airbags
Filed Mar 3, 2016

DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.

NHTSA ID
10839656
Incident
Mar 1, 2016
Mileage
65,000 mi
Filed Feb 17, 2016

WHEN MY 2011 GMC DENALI PICKUP WAS NEARLY 4 YEARS OLD, THE DASH STARTED CRACKING. THE FIRST CRACK WAS AT THE FORWARD, LEFT CORNER OF THE PASSENGER AIR BAG. OTHER CRACKS HAVE SINCE APPEARED ON THE DRIVER'S SIDE, OVER THE INSTRUMENT CLUSTER AREA. THE CRACKS ARE CONTINUING TO GROW. THE PLASTIC MATERIAL OF THE DASH IS BECOMING MORE BRITTLE WITH TIME. I AM CONCERNED THAT IN THE EVENT THE AIR BAGS DEPLOY, THE BROKEN, BRITTLE PLASTIC DASH PARTS AROUND THE AIRBAG AREA COULD BECOME DANGEROUS PROJECTILES.

NHTSA ID
10836661
Incident
Mar 16, 2015
Mileage
89,000 mi
Filed Feb 2, 2016

MY DASHBOARD IS CRACKING REAL BAD.

NHTSA ID
10823762
Incident
Nov 15, 2015
Mileage
90,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

06-03-09-004H

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

PIT5161E

FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PIT3665E

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT5124B

EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about vehicles that within 10 seconds after startup the radio will mute and phone icon displays on the radio for up to 15 seconds and then returns back to normal operation. Technician will need to use the OnStar system to contact an OnStar advisor and request a full unit configuration. Technician will need to contact General Motors Technical Assistance Center if the concern is still present.

PIP3119N

ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; POWER TRAIN

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster  Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

16-NA-222

ENGINE

THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra by model year
YearComplaintsRecallsInvestigationsIssue Index
2017610037.8
2016620—
2015536050.3
201410112053.9
2013393051.4
2012292051.1
2011Viewing432042.2
2010341045.6
2009371041.7
2008682250.8
2007592050.2
2006536052.7
200511711048.1
200418810051.8
20032069558.4
20022497865.4
20012647966.2
200044312965.4
199960091065.3
19981900246.8
19972380034.6
19962462358.9
19952616360.6
19941903048.9
1993723051.6
1992304052.6
1991122039.9
1990182051.4
1989162154.7
1988621—
1987100—
1983200—
1982100—
1979001—
1977200—
1976200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.