RoadVitals

2012 GMC Sierra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jun 4, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 30, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6

Overview

Our database contains 29 NHTSA owner-reported complaints for the 2012 GMC Sierra, most frequently naming the body & structure, electrical and engine categories. 2 safety recalls have been issued covering this model year; and 275 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure614.0%
  • Electrical614.0%
  • Engine614.0%
  • Driver assistance49.3%
  • Brakes49.3%
  • Airbags49.3%
  • Steering37.0%
  • Visibility24.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V827000

ELECTRICAL SYSTEM:IGNITION

Dec 30, 2014
84,192 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
General Motors LLCManufacturer number 14696 and 14912View on NHTSA.gov
13V615000

FUEL SYSTEM, DIESEL

Dec 11, 2013
9,733 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
The risk: If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
The remedy: General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.
General Motors LLCManufacturer number 13420/13421View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 29
Airbags
Filed Jun 4, 2021

2012 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

NHTSA ID
11419608
Incident
Jun 4, 2021
Powertrain (other)
Filed Apr 8, 2016

WHILE DRIVING AT NORMAL HIGHWAY SPEED, TRUCK SHUT OFF EXCEPT FOR THE LIGHTS. LOST POWERS STEERING, BRAKES ETC. ONCE I GOT THE TRUCK PULLED OVER AND STOPPED, ATTEMPTED TO RESTART. WAS UNABLE TO DO SO UNTIL THE 4TH ATTEMPT DURING A 5 MINUTES TIME SPAN. ONCE STARTED, APPEARED TO BE RUNNING FINE EXCEPT FOR THE MIL ON THE DASHBOARD WHICH WAS LIT.

NHTSA ID
10854466
Incident
Apr 4, 2016
Mileage
65,722 mi
Filed Mar 30, 2016

DASHBOARD IS CRACKED NEAR THE PASSENGER SIDE AIRBAG CLOSE TO THE WINDSHIELD. VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAGS DEPLOYED. CRACK OCCURRED JUST BEFORE 50,000 MILES.

NHTSA ID
10852392
Incident
Nov 26, 2015
Mileage
49,000 mi
Filed Mar 20, 2016

DASHBOARD CRACKING ABOVE INSTRUMENT PANEL.

NHTSA ID
10850606
Incident
Jan 4, 2016
Mileage
72,000 mi
Interior & seats
Filed Mar 17, 2016

TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

NHTSA ID
10850234
Incident
Mar 16, 2016
Mileage
22,000 mi
Body & structure
Filed Jan 7, 2016

TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER STATED THAT THE DASHBOARD WOULD BE ABLE TO BE REPLACED AT A DISCOUNTED PRICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 09/28/16*LJ *TR

NHTSA ID
10818603
Incident
Dec 31, 2015
Mileage
67,000 mi
Electrical
Filed Dec 16, 2015
Crash reported

TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WHICH RESULTED IN A FRONT END COLLISION WITH A GUARDRAIL. WHEN THE FAILURE OCCURRED, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE OPERATED AFTER THE CRASH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ID
10810661
Incident
Oct 23, 2015
Mileage
75,000 mi
Filed Nov 16, 2015

DASH IS CRACKING AROUND MY PASSENGER AIRBAG. THE CRACK IS IN FRONT OF THE PASSENGER AIRBAG CLOSER TO THE WINDSHIELD. VEHICLE ONLY HAS 32,000 MILES BUT IS JUST OUT OF THE 3 YEAR BUMPER TO BUMPER WARRANTY.

NHTSA ID
10790780
Incident
Sep 1, 2015
Mileage
32,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-03-10-007J

TIRES

This informational bulletin provides information on the temporary tire flat spotting condition.

06-03-09-004H

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

PIT5161E

FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PIT3665E

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

16-NA-222

ENGINE

THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE.

PIT-5338-A

ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra by model year
YearComplaintsRecallsInvestigationsIssue Index
2017610037.8
2016620—
2015536050.3
201410112053.9
2013393051.4
2012Viewing292051.1
2011432042.2
2010341045.6
2009371041.7
2008682250.8
2007592050.2
2006536052.7
200511711048.1
200418810051.8
20032069558.4
20022497865.4
20012647966.2
200044312965.4
199960091065.3
19981900246.8
19972380034.6
19962462358.9
19952616360.6
19941903048.9
1993723051.6
1992304052.6
1991122039.9
1990182051.4
1989162154.7
1988621—
1987100—
1983200—
1982100—
1979001—
1977200—
1976200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.