2010 GMC Sierra

The contact owns a 2010 GMC Sierra. The contact stated that while driving at 15 MPH going into an intersection, another vehicle going at approximately 5 MPH, crossed in front of the contact. There were no warning lights illuminated. As a result, the vehicle impacted the other driver on the driver-side front and back door, where it came to a stop. None of the air bags deployed. The contact suffered injuries to his lower back, legs, and a bump on the head with a bruise. The contact's aunt suffered injuries to her back and hip. The contact's uncle's back suffered injuries to his right or left arm; the contact was unsure. The contact and his family member had to have physical therapy due to injuries suffered by a chiropractor. It was unknown if the other passengers in the other vehicle sustained any injuries. There was no property damage. A police report was filed however, the contact does not remember the police report information. The vehicle was towed to a body shop and was repaired. The contact stated he then received an unknown NHTSA notification for the air bags. The contact stated that after the accident sensors on the vehicle malfunctioned, and it has the air bag warning lights were illuminated. The vehicle was taken to the dealer, where recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

NHTSA ID

11656176

Incident

Mar 15, 2021

Mileage

110,000 mi

2010GMC SIERRA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THE DASHBOARD WOULD NEED TO BE REPLACED AT THE EXPENSE OF THE OWNER, DUE TO A CRACK. THE DEALER ADVISED THE DASHBOARD WOULD MORE THAN LIKELY DISINTERGRATE WHILE REPAIRING THE AIRBAG. THE CONSUMER STATED UPON RECIEVING THE INITIAL LETTER ABOUT THE AIRBAG, THERE WAS NO CRACK, BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED IF THE RECALL HAD BEEN COMPLETED IN A TIMELY MANNER THE CRACK WOULD NOT HAVE YET FORMED. THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR IN IT ENTIRETY.

NHTSA ID

11428962

Incident

Aug 13, 2021

The contact owns a 2010 GMC Sierra. The contact stated that while the son was driving approximately 75 mph, the driver and passenger side curtain airbags erroneously deployed and the vehicle shut off. During the incident, no crash had occurred to cause the failure. The contact stated that her son sustained bruising to the right side of his face however, no medical attention was required. The vehicle would not restart and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and a case was opened. The failure mileage was 125,000.

NHTSA ID

11421610

Incident

Jun 20, 2021

Mileage

125,000 mi

CRACKED DASH BETWEEN PASSENGER AIR BAG AND DEFROSTER, CREATED A RATTLE SERVICE MANGER AT GAY GMC SAID THEY ALL CRACK $800 BUT THEY WOULD REPLACE FOR $400 I HAVE EXTENDED COVERAGE $100 DEDUCTIBLE GMC HAS A BIG PROBLEM OF PRODUCT DEFECT NOT FROM WEAR. I WANT IT REPLACED AT NO COST

NHTSA ID

10853014

Incident

Jan 28, 2016

Mileage

72,212 mi

THE DOOR CABLE

NHTSA ID

10852899

Incident

Mar 23, 2016

THE TRUCK WAS PARKED IN MY DRIVEWAY WHEN I GOT IN AND STARTED THE IGNITION. AS SOON AS I DID, THE PLASTIC DASHBOARD CRACKED AT THE PASSENGER SIDE AIR BAG. ONE WEEK LATER, SAME SITUATION, AS I STARTED THE IGNITION, THE DASH CRACKED ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL. THE CRACKS HAVE CONTINUED TO GROW SINCE INITIALLY APPEARING. I HAVE A SAFETY CONCERN THAT THE PASSENGER AIR BAG WILL NOT DEPLOY AS INTENDED SINCE THE INTEGRITY OF THE DASHBOARD HAS FAILED, AND FURTHER CONCERN THAT IF THE AIR BAGS DO DEPLOY, THAT THE DASH HAS BECOME SO BRITTLE THAT THERE WILL BE SHARP CHARDS OF PLASTIC IN THE PASSENGER COMPARTMENT AS THE DASH IS SHATTERED INTO PIECES FROM THE IMPACT OF A CRASH.

NHTSA ID

10826142

Incident

Sep 15, 2015

Mileage

86,000 mi

DRIVERS SIDE INSIDE DOOR HANDLE - CHROME IS PEELING EDGES ARE SHARP CUT HAND OPENING DOOR

NHTSA ID

10824959

Incident

Jul 1, 2015

Mileage

65,000 mi

ENGINE LIFTER ISSUE/LOW OIL PRESSURE PROBLEM RELATES TO HAVING THE LIFTERS REPLACED. THE 5.3 VORTEC ENGINE HAS AFM (ACTIVE FUEL MANAGEMENT). DEALER WANTS $5800 TO FIX THE LIFTER ISSUE, WHILE ESTIMATES TO REPLACE THE ENGINE WITH NECESSARY PARTS RUNS BETWEEN $6900 AND $7200. IS THIS A MANUFACTURER PROBLEM? TRUCK HAS 52,000 MILES AND HAS BEEN SERVICED AT REGULAR INTERVALS. TRUCK WAS PARKED WHEN THE ISSUE BECAME EVIDENT DURING THE STARTUP. TRUCK IS NOW AT THE DEALER (TOWED) AWAITING REPAIR.

NHTSA ID

10811698

Incident

Dec 18, 2015

Mileage

51,900 mi

This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE.

This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.