ELECTRICAL SYSTEM:SOFTWARE
2016 GMC Sierra
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 6 NHTSA owner-reported complaints for the 2016 GMC Sierra, most frequently naming the airbags, electrical and steering categories. 2 safety recalls have been issued covering this model year; and 61 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2016 | 2 | 2 |
| Jan 2022 | 1 | 3 |
| Aug 2022 | 1 | 4 |
| May 2024 | 1 | 5 |
| Oct 2024 | 1 | 6 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags228.6%
- Electrical228.6%
- Steering114.3%
- Suspension114.3%
- Visibility114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would lose automotive power. The vehicle was taken to a dealer where the negative battery was replaced. The vehicle was repaired. The contact stated that while her husband was driving at approximately 45 MPH, a deer ran into the middle of the roadway and impacted the front grill and bumper. The Service Air Bag warning light was illuminated. After the impact, the contact noticed smoke was leaking into the interior of the vehicle from the front driver-side and passenger-side air bags. The contact stated that the vehicle would not move forward or reverse after the impact. The contact stated that the front driver-side and passenger-side seat belts failed to retract or extend. The contact and her husband were able to unbuckle the seat belts and safely exit the vehicle in time. No injuries were sustained. No police reports or fire reports were filed. The vehicle was deemed a total loss and was towed to the contact's home where it remained for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 75,000.
- NHTSA ID
- 11621956
- Incident
- Oct 25, 2024
- Mileage
- 75,000 mi
The contact owns a 2016 GMC Sierra 2500 HD. The contact stated that while driving at 64 MPH, he crashed head-on with a 350-pound deer. The deer went underneath the vehicle, and the driver ran over it with the passenger front tire. The driver's side air bag did not deploy. The air bag warning light was illuminated. There were no reported injuries or fire. A police report was filed. The contact was able to drive away from the crash. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,379. Additionally, while driving in the snow, a motorcycle crashed into the rear of his vehicle. The driver-side front air bag did not deploy. There was an abnormal sizzling sound, and smoke was detected. There were no warning lights illuminated, There were no reported injuries, fore or police report. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
- NHTSA ID
- 11588953
- Incident
- May 2, 2024
- Mileage
- 85,379 mi
The contact owns a 2016 GMC Sierra. The contact stated that while driving approximately 70- 85 mph, the vehicle was shaking. The stability track warning indicator light was illuminated and flashing on and off. The vehicle was taken to the local dealer but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to several independent mechanics but they were unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 15,000.
- NHTSA ID
- 11478795
- Incident
- Aug 11, 2017
- Mileage
- 15,000 mi
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at 20 MPH with the defroster engaged, she noticed smoke on the rear electric sliding glass window and smelled a burning odor. There were no warning lights illuminated. The contact veered to the side of the road, disengaged the defroster and the smoke gradually faded away. The contact continued to drive the vehicle. The contact notified the dealer of the failure and scheduled an appointment for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 64,000.
- NHTSA ID
- 11448788
- Incident
- Jan 24, 2022
- Mileage
- 64,000 mi
VEHICLE SHAKES AND VIBRATES AT ANY SPEEDS ABOVE 75 MPH.
- NHTSA ID
- 10852516
- Incident
- Jan 1, 2016
- Mileage
- 500 mi
WHILE DRIVING MY TRUCK, IT HAS HAD 3 ALERTS ON DASH FOR "SERVICE STABILITRAK, POWER STEERING USE CAUTION AND TRAILER BRAKE." VEHICLE GAUGES ALL DROP TO ZERO WHILE OPERATING VEHICLE AND GO ON AND OFF. THE VEHICLE WHEN THIS OCCURS ALSO DISENGAGES FROM GEAR, VEHICLE IS AN AUTOMATIC. THEN ENGINE REVS UP WHEN IT SLIPS OUT OF GEAR AND GENERALLY GOES BACK IN GEAR AS GAUGES COME BACK ON. THE POWER STEERING SEEMS TO ALSO LOSE SOME POWER. WHEN THIS OCCURS, IF YOU DEPRESS THE GAS PEDAL, YOU DO NOT GET ANY MORE POWER. THIS IS TECHNICALLY THE 6TH OCCURRENCE. IT HAS BEEN BACK TO DEALER (GRIFFIN GMC OF MONROE, NC) AND COMPUTER CODES WERE CLEARED AND NOTHING REPORTED IE...TECHNICALLY FOUND THAT WOULD CAUSE THIS ISSUE PER THE DEALERSHIP AS UNABLE TO RE-PRODUCE THE CAUSE. I RETURNED THE TRUCK TODAY AFTER THIS 6TH OCCURRENCE DUE TO MY FEAR OF DRIVING THE VEHICLE WITH MY CHILDREN AND GETTING INVOLVED IN AN ACCIDENT. I HAVE VIDEO OF THIS LAST OCCURRENCE OF DASHBOARD GAUGES AND SHARED THEM WITH THE DEALERSHIP. FIRST OCCURRENCE PICTURES ARE FEB 29, 2016 AND SUNDAY, MARCH 20, 2016. VEHICLE HAS APPROXIMATELY 2000 MILES ON ODOMETER. ENTIRE TIME, VEHICLE HAS BEEN RUNNING ON LOCAL ROAD, EITHER AT STOP OR DRIVING BELOW 45MPH MOVING STRAIGHT AHEAD. I COULD NOT REPLICATE OR CAUSE THE ISSUE TO HAPPEN AGAIN ON PURPOSE, VERY RANDOM.
- NHTSA ID
- 10850797
- Incident
- Mar 20, 2016
- Mileage
- 2,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
TIRES
This informational bulletin provides information on the temporary tire flat spotting condition.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
This informational bulletin provides information that the TPM sensors must always be relearned when accessory wheels are installed on the vehicle.
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
?
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2017 | 61 | 0 | 0 | 37.8 |
| 2016Viewing | 6 | 2 | 0 | — |
| 2015 | 53 | 6 | 0 | 50.3 |
| 2014 | 101 | 12 | 0 | 53.9 |
| 2013 | 39 | 3 | 0 | 51.4 |
| 2012 | 29 | 2 | 0 | 51.1 |
| 2011 | 43 | 2 | 0 | 42.2 |
| 2010 | 34 | 1 | 0 | 45.6 |
| 2009 | 37 | 1 | 0 | 41.7 |
| 2008 | 68 | 2 | 2 | 50.8 |
| 2007 | 59 | 2 | 0 | 50.2 |
| 2006 | 53 | 6 | 0 | 52.7 |
| 2005 | 117 | 11 | 0 | 48.1 |
| 2004 | 188 | 10 | 0 | 51.8 |
| 2003 | 206 | 9 | 5 | 58.4 |
| 2002 | 249 | 7 | 8 | 65.4 |
| 2001 | 264 | 7 | 9 | 66.2 |
| 2000 | 443 | 12 | 9 | 65.4 |
| 1999 | 600 | 9 | 10 | 65.3 |
| 1998 | 190 | 0 | 2 | 46.8 |
| 1997 | 238 | 0 | 0 | 34.6 |
| 1996 | 246 | 2 | 3 | 58.9 |
| 1995 | 261 | 6 | 3 | 60.6 |
| 1994 | 190 | 3 | 0 | 48.9 |
| 1993 | 72 | 3 | 0 | 51.6 |
| 1992 | 30 | 4 | 0 | 52.6 |
| 1991 | 12 | 2 | 0 | 39.9 |
| 1990 | 18 | 2 | 0 | 51.4 |
| 1989 | 16 | 2 | 1 | 54.7 |
| 1988 | 6 | 2 | 1 | — |
| 1987 | 1 | 0 | 0 | — |
| 1983 | 2 | 0 | 0 | — |
| 1982 | 1 | 0 | 0 | — |
| 1979 | 0 | 0 | 1 | — |
| 1977 | 2 | 0 | 0 | — |
| 1976 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.