Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 43 NHTSA owner-reported complaints for the 2011 GMC Sierra. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 43 · page 1 of 2
2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS
MY DASH IS CRACKED AROUND THE AIRBAG. PASSENGER SIDE.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED MULTIPLE FRACTURES ON THE DASHBOARD AROUND WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY SERVICE TRACTION CONTROL MESSAGE, SERVICE STABILITRAK MESSAGE, CHECK ENGINE LIGHT, AND REDUCED ENGINE POWER MESSAGE CAME ON. THE VEHICLE STARTED RUNNING VERY ROUGH IT WOULD NOT GO ABOVE 50 MPH. I DROVE APPROXIMATELY 3 MILES TO GET OFF THE INTERSTATE INTO THE GAS STATION PARKING LOT. I TURNED IT OFF FOR ABOUT 10 MINUTES WHEN I TURNED IT BACK ON ONLY THE CHECK ENGINE LIGHT WAS ON I TOOK IT TO THE SHOP AND THEY RAN TESTS AND SAID IT WAS THE BATTERY. TWO WEEKS LATER IT HAPPENED AGAIN SAME THING WHEN I TURNED IT OFF IT WORKED FINE AFTER SITTING FOR 10 MINUTES I GOT HOME AND WHEN I GOT A CHANCE TO LOOK AT IT TO DAYS LATER THE CHECK ENGINE LIGHT WAS OFF. I HAVE READ A LOT AND FORUMS ABOUT PEOPLE HAVING THE SAME ISSUE BUT NO RESOLUTION TRULY BEING FOUND. THIS IS A 2011 GMC SIERRA 1500 WITH THE ALL-TERRAIN PACKAGE AND ONLY HAS ABOUT 60,000 MILES ON IT IT GETS OIL CHANGES REGULARLY. THIS REALLY MAKES ME THINK THIS IS SOMETHING GM SHOULD LOOK INTO.
RECENTLY THE DASHBOARD HAS STARTED TO CRACK IN MULTIPLE LOCATIONS, MOST NOTABLY A CRACK AROUND PASSENGER AIRBAG.
DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.
WHEN MY 2011 GMC DENALI PICKUP WAS NEARLY 4 YEARS OLD, THE DASH STARTED CRACKING. THE FIRST CRACK WAS AT THE FORWARD, LEFT CORNER OF THE PASSENGER AIR BAG. OTHER CRACKS HAVE SINCE APPEARED ON THE DRIVER'S SIDE, OVER THE INSTRUMENT CLUSTER AREA. THE CRACKS ARE CONTINUING TO GROW. THE PLASTIC MATERIAL OF THE DASH IS BECOMING MORE BRITTLE WITH TIME. I AM CONCERNED THAT IN THE EVENT THE AIR BAGS DEPLOY, THE BROKEN, BRITTLE PLASTIC DASH PARTS AROUND THE AIRBAG AREA COULD BECOME DANGEROUS PROJECTILES.
MY DASHBOARD IS CRACKING REAL BAD.
LARGE AND NOTICEABLE CRACK BY MY PASSENGER SIDE AIRBAG ON MY DASHBOARD. COULD SEE THIS BECOMING SHRAPNEL IN THE EVENT OF THE AIRBAG DEPLOYING. GM WILL NOT ISSUE A RECALL, NOR TAKE ANY SORT OF RESPONSIBILITY FOR THEIR ERROR.
DASH CRACKED MAY CAUSE HASSARAD DUE TO AIR BAG.
MY 2011 GMC SIERRA'S DASH BOARD IS CRAKING IN MULTIPLE PLACES. ONE OF THE CRACKS IS NEXT TO THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY ISSUE. I ALSO HAVE 2 DOOR HANDLES THAT ARE LOOSE AND ABOUT TO COME OFF THE TRUCK.
DASHBOARD HAS CRACKED AT THE AIR BAG. LIFTERS HAD TO BE REPLACED AND NOW THE CAMSHAFT IS MAKING NOISES. MY TRACTION CONTROL KEEPS SHUTTING ITSELF OFF AND TELLING ME TO SERVICE IT. REALLY BAD WIND NOISE COMING FROM THE PASSENGER PILLAR.
MY TRUCK HAS DEVELOPED CRACKS ON BOTH SIDES OF THE DASH. THE ONE OVER THE AIRBAG IS THE ONE THAT HAS ME CONCERNED. IF THE AIRBAG DEPLOYS IT MAY THEN THROW SHRAPNEL INTO THE FACE OF MY PASSENGER POSSIBLY CAUSING DISFIGUREMENT AND OR DEATH.
DASHBOARD IS CRACKING ALONG SEEM OF PASS. SIDE AIRBAG AND ABOVE INSTRUMENT CLUSTER
THE TBS GOES OUT. PUTTING THE TRUCK INTO REDUCED POWER. I WAS GOING 65 MPH AND THE TRUCK SLOWED DOWN TO 15 MPH ON THE FREEWAY. LOSE ALL BREAKS CONTROL , ABS GOES OUT TO. ALMOST HAVE BEEN DUE TO GM
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE AT A STOP LIGHT, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND THAT THE VEHICLE CONSUMED EXCESS ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCV VALVE, VALVE COVER, AND TWO SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
A FEWS AGO, I NOTICE A CRACK ON THE FRONT DASHBOARD, NEAR THE AIR BAG, IN THE PASSENGER SIDE. IM CONCERN DUE TO THE SAFETY ON MY VEHICLE WITH MY KIDS AND MY WIFE. I DON'T KNOW IF THE AIR BAG WILL DEPLOY AT ANYTIME OR AN ANY IMPACT. VERY CONCERN WITH THIS SAFETY ISSUE
FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE IGNITION LOCK ACTUATOR MADE IT DIFFICULT TO TURN THE KEY, WHICH CAUSED THE IGNITION TO BECOME STUCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
WE WERE DRIVING ON THE INTERSTATE IN HOUSTON AT APPROXIMATELY 60-65 MPH APPROACHING A HILL. WHEN REACHING THE TOP OF THE HILL, THERE WAS A PARKED CAR IN THE MIDDLE OF THE HIGHWAY AND WE SLAMMED INTO THE BACK END OF IT. BOTH VEHICLES WERE TOTALED. FORTUNATELY, WE WERE WEARING SEAT BELTS AND WERE NOT TERRIBLY INJURED. JUST REAL JARRED UP.THE AIR BAGS NEVER DEPLOYED. WITH A HIT THAT HARD THEY SHOULD HAVE. *TR
THE DASH PANELS ON MY 2011 GMC SIERRA HAVE SPONTANEOUSLY CRACKED IN 6 PLACES. 1 DIRECTLY ADJACENT TO THE PASSENGER AIRBAG, ANOTHER DIRECTLY ABOVE THE INSTRUMENT PANEL AND NOW IN 4 PLACES DIRECTLY ADJACENT TO THE WINDSHIELD. IN ANY SORT OF IMPACT I AM FEARING THE AIRBAGS DEPLOYING WILL CAUSE THE DASH TO TURN FROM HARD PLASTIC TO HARD MOVING PIECES OF PLASTIC AND CAUSE ADDITIONAL INJURY ABOVE AND BEYOND IN A NORMAL CRASH. GM HAS REFUSED TO ACCEPT LIABILITY FOR THIS MATTER AND CALLS IT A COSMETIC ISSUE. *TR
SEVERE FRAME CORROSION (ALL SECTIONS OF FRAME). THE UNDERCOATING IS FLAKING OFF IN ALL SECTIONS EXPOSING BARE METAL WHICH IS RAPIDLY CORRODING THROUGHOUT THE FRAME. THE TRUCK IS IN MINT CONDITION INSIDE AND OUT OTHER THAN THIS ISSUE. GM STATED THAT "RUST" IS NOT COVERED UNDER MY ACTIVE WARRANTY. THIS IS A FAULTY COATING APPLICATION OR A FAULTY METAL ISSUE. THIS VEHICLE WILL BE UNSAFE SOON AND IT JUST HIT 12,000 MILES. I PURCHASED THIS "GM CERTIFIED PRE-OWNED" TRUCK TWO WEEKS AGO FROM THE GM DEALERSHIP AND JUST REALIZED THAT MANY, MANY COMPLAINTS HAVE BEEN FILED FOR THIS VERY ISSUE. *TR
I WAS SITTING IN A PARKING LOT WITH MY TRUCK RUNNING, I NOTICED MY RPM'S WERE STARTING TO FLUTTER AND MY OIL PRESSURE WAS DOING THE SAME. AFTER A FEW MINUTES OR SO MY TRUCK STARTED SHAKING AND THE RPM'S WERE STILL FLUTTERING. WHILE THIS HAPPENED MY CHECK ENGINE LIGHT CAME ON AND IT FLASHED "ENGINE POWER REDUCED" "SERVICE TRACTION" AND THEN "SERVICE STABILITRAK." I THEN SHUT MY TRUCK OFF AND WAITED APPROX. 25 MINUTES. WHEN I TURNED MY TRUCK BACK ON THE RPM'S WERE STILL FLUTTERING BUT THE TRUCK WAS NO LONGER SHAKING. I TOOK MY TRUCK TO AUTO-ZONE THE FOLLOWING MORNING AND HAD A DIAGNOSTIC DONE, THE TROUBLE CODE HAD TO DO WITH THE THROTTLE POSITION SENSOR. AFTER THAT MY COMPUTER MUST HAVE RESET ITSELF AND EVERYTHING WENT BACK TO RUNNING NORMALLY UNTIL ABOUT TWO WEEKS LATER THE SAME THING HAPPENED AGAIN. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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