2011 GMC Sierra Problems

2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS

DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.

TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED MULTIPLE FRACTURES ON THE DASHBOARD AROUND WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY SERVICE TRACTION CONTROL MESSAGE, SERVICE STABILITRAK MESSAGE, CHECK ENGINE LIGHT, AND REDUCED ENGINE POWER MESSAGE CAME ON. THE VEHICLE STARTED RUNNING VERY ROUGH IT WOULD NOT GO ABOVE 50 MPH. I DROVE APPROXIMATELY 3 MILES TO GET OFF THE INTERSTATE INTO THE GAS STATION PARKING LOT. I TURNED IT OFF FOR ABOUT 10 MINUTES WHEN I TURNED IT BACK ON ONLY THE CHECK ENGINE LIGHT WAS ON I TOOK IT TO THE SHOP AND THEY RAN TESTS AND SAID IT WAS THE BATTERY. TWO WEEKS LATER IT HAPPENED AGAIN SAME THING WHEN I TURNED IT OFF IT WORKED FINE AFTER SITTING FOR 10 MINUTES I GOT HOME AND WHEN I GOT A CHANCE TO LOOK AT IT TO DAYS LATER THE CHECK ENGINE LIGHT WAS OFF. I HAVE READ A LOT AND FORUMS ABOUT PEOPLE HAVING THE SAME ISSUE BUT NO RESOLUTION TRULY BEING FOUND. THIS IS A 2011 GMC SIERRA 1500 WITH THE ALL-TERRAIN PACKAGE AND ONLY HAS ABOUT 60,000 MILES ON IT IT GETS OIL CHANGES REGULARLY. THIS REALLY MAKES ME THINK THIS IS SOMETHING GM SHOULD LOOK INTO.

DASHBOARD HAS CRACKED AT THE AIR BAG. LIFTERS HAD TO BE REPLACED AND NOW THE CAMSHAFT IS MAKING NOISES. MY TRACTION CONTROL KEEPS SHUTTING ITSELF OFF AND TELLING ME TO SERVICE IT. REALLY BAD WIND NOISE COMING FROM THE PASSENGER PILLAR.

DASHBOARD HAS CRACKED AT THE AIR BAG. LIFTERS HAD TO BE REPLACED AND NOW THE CAMSHAFT IS MAKING NOISES. MY TRACTION CONTROL KEEPS SHUTTING ITSELF OFF AND TELLING ME TO SERVICE IT. REALLY BAD WIND NOISE COMING FROM THE PASSENGER PILLAR.

THE TBS GOES OUT. PUTTING THE TRUCK INTO REDUCED POWER. I WAS GOING 65 MPH AND THE TRUCK SLOWED DOWN TO 15 MPH ON THE FREEWAY. LOSE ALL BREAKS CONTROL , ABS GOES OUT TO. ALMOST HAVE BEEN DUE TO GM

FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.

ENGINE LIGHT SYMBOL MESSAGE APPEARED ON VEHICLE DURING THE EARLY PART OF SEPTEMBER. (NOT QUITE SURE OF THE DATE). DEALERSHIP INDICATED THAT THE WORK WAS COVERED UNDER WARRANTY AND WILL REQUIRE A FULL DAY TO REPLACE PARTS. AFTER REPAIR THE VEHICLE SEEM TO OPERATE EXCELLENTLY UNTIL THE MIDDLE PART OF OCTOBER. ENGINE LIGHT MESSAGE APPEARED AGAIN ON VEHICLE. AT THIS TIME THE SERVICE MANAGER IDENTIFIED THE PROBLEM AS A SENSOR OVERHEATING. NEEDED TO BRING VEHICLE BACK WHEN DIESEL MECHANIC IS ON DUTY. REQUESTED ADVICE FOR TRAVEL. SERVICE MANAGER CLEARED CODE. ENGINE LIGHT MESSAGE CAME ON AGAIN IN MINUTES. THE NEXT DAY WHILE TRAVELING ENGINE LOST OF POWER MESSAGE CAME ON WITHIN 150 MILES FROM WHERE WE DEPARTED. BEFORE LOST OF POWER A MESSAGE OF LOW IN EXHAUST FLUID FLASHED ON AND OFF. PULLED TO THE SIDE OF THE ROAD AND TURNED ENGINE OFF FOR ABOUT 30 MINUTES. RESTARTED VEHICLE AND THE VEHICLE DROVE WELL TO OUR DESTINATION OF 248 MILES MORE. CARRIED VEHICLE TO A GMC DEALERSHIP. THE DEALERSHIP IDENTIFIED THE FOLLOWING CODES: P113A-EGR TEMP 3-4 CORRELATION; P2471-EGR TEMP SENSOR 4 HIGH VOLTAGE; P20CC-EXHAUST FUEL INJECTOR PERFORMANCE HISTORY. DEALER STATED REPAIR COULD NOT BE ADDRESS DUE TO OTHER SCHEDULED APPOINTMENTS FOR A WEEK. DEALERSHIP MECHANIC CLEARED CODES. ENGINE SYMBOL RETURNED IN 25 MINUTES. WHILE RETURNING BACK HOME THE VEHICLE AGAIN GAVE THE MESSAGE LOW IN EXHAUST FLUID AND WITHIN MINUTES WENT INTO LOST OF POWER MODE. SCHEDULED APPOINTMENT WITH THE DEALERSHIP AGAIN TO RESOLVE THE PROBLEM. *TR

FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.

THIS IS THE POINT AT WHICH I DISCOVERED THAT I HAVE BAD TIRES. THE TIRES HAVE BE COME BADLY CHIPPED AND PIECES OF RUBBER TREAD BEGAN COMING FROM TREAD AREA. THE SIDEWALLS DISCOLORED AND BEGAN CRACKING. THE TIRES STARTED TO LOOSE AIR AND HAD TO BE REINFLATTED ALL THE TIME TO PRESENT. TIRE HAS SAME SYMPTOMS AS RE-CALLED TIRES BUT MICHELIN AND GM WOULD DO NOTHING TO HELP. *TR

TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE IGNITION LOCK ACTUATOR MADE IT DIFFICULT TO TURN THE KEY, WHICH CAUSED THE IGNITION TO BECOME STUCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

VEHICLE STALLS LOSING ALL POWER TO STEERING AND BRAKING CAPABILITIES. THERE IS NO ADVANCED WARNING OF POWER LOSS, IT SIMPLY QUITS RENDERING THE DRIVER INCAPABLE OF STEERING, MOVING OUT OF THE WAY OF TRAFFIC. HAS BEEN IN CERTIFIED GMC SHOP THREE TIMES, THEY KEEP INSISTING THEY CANNOT FIND PROBLEM AND THE VEHICLE BE PICKED UP. POTENTIAL DEATH TRAP. NOT ONLY UNSAFE FOR DRIVER BUT ALSO ANYONE BEHIND THE VEHICLE. *TR

IN VERY COLD WEATHER, THE SHIFTER STICKS AND WILL NOT MOVE TO SHIFT IN ANY GEAR. *JS

TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN IT ROLLED AWAY IN REVERSE AND INTO THE STREET. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02-08/13 *BF UPDATED 02/11/13

THE TBS GOES OUT. PUTTING THE TRUCK INTO REDUCED POWER. I WAS GOING 65 MPH AND THE TRUCK SLOWED DOWN TO 15 MPH ON THE FREEWAY. LOSE ALL BREAKS CONTROL , ABS GOES OUT TO. ALMOST HAVE BEEN DUE TO GM

I OWN A 2011 GMC SIERRA 3500 6.6 DURAMAX DIESEL TRUCK. WHEN THE TRUCK IS "REGEN-ING" THE "DPF", RAW FUEL LEAKS FROM AN EXHAUST COUPLING LOCATED AT THE TURBO AND DOWN-PIPE SATURATING THE HOT EXHAUST PIPE WITH FUEL. WHEN YOU COME TO A STOP WHILE IT IS IN THIS REGEN MODE WHITE SMOKE BOILS OUT FROM UNDER THE HOOD AND ENTERS THE CABIN INDUCING A COUGHING FIT AND BURNING EYES. I TOOK THE TRUCK TO A GMC DEALER IN SAN ANGELO TX AND TOLD THEM ABOUT THE PROBLEM. WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM THAT I WAS DESCRIBING AND THAT I SHOULD REST ASSURED BECAUSE "DIESEL WON'T BURN ANYWAY". *TR

THIS IS THE POINT AT WHICH I DISCOVERED THAT I HAVE BAD TIRES. THE TIRES HAVE BE COME BADLY CHIPPED AND PIECES OF RUBBER TREAD BEGAN COMING FROM TREAD AREA. THE SIDEWALLS DISCOLORED AND BEGAN CRACKING. THE TIRES STARTED TO LOOSE AIR AND HAD TO BE REINFLATTED ALL THE TIME TO PRESENT. TIRE HAS SAME SYMPTOMS AS RE-CALLED TIRES BUT MICHELIN AND GM WOULD DO NOTHING TO HELP. *TR

TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR

TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

SEVERE FRAME CORROSION (ALL SECTIONS OF FRAME). THE UNDERCOATING IS FLAKING OFF IN ALL SECTIONS EXPOSING BARE METAL WHICH IS RAPIDLY CORRODING THROUGHOUT THE FRAME. THE TRUCK IS IN MINT CONDITION INSIDE AND OUT OTHER THAN THIS ISSUE. GM STATED THAT "RUST" IS NOT COVERED UNDER MY ACTIVE WARRANTY. THIS IS A FAULTY COATING APPLICATION OR A FAULTY METAL ISSUE. THIS VEHICLE WILL BE UNSAFE SOON AND IT JUST HIT 12,000 MILES. I PURCHASED THIS "GM CERTIFIED PRE-OWNED" TRUCK TWO WEEKS AGO FROM THE GM DEALERSHIP AND JUST REALIZED THAT MANY, MANY COMPLAINTS HAVE BEEN FILED FOR THIS VERY ISSUE. *TR

THREE OUT OF FOUR TIRES HAD SEPARATION. THE TIRES ARE GOODYEAR WRANGLERLT265/ 60R20E1. TWO TIRES WERE REPLACED ON 2/21/2014 DUE TO SEPARATION OF LEFT REAR TIRE. WE CHOSE TO REPLACE BOTH REAR TIRES. ON A RECENT VACATION TO FLORIDA FROM TEXAS, THE FRONT LEFT TIRE, SAME GOODYEAR TYPE TIRE, SEPARATED. OUR SPARE REPLACED THE FRONT LEFT TIRE. ON THE RETURN TRIP FROM FLORIDA BACK TO TEXAS (SAME VACATION), THE FRONT RIGHT TIRE BEGAN SEPARATING WHEN WE WERE ON THE EAST SIDE OF LOUISIANA. WE WERE UNABLE TO LOCATE AN OPEN TIRE STORE, AS IT WAS A SUNDAY. SO, WE DROVE HOME SLOWLY THE REMAINDER OF THE TRIP. AFTER RETURNING HOME, DISCOUNT TIRES (WHERE WE PURCHASED THE TWO NEW REAR TIRES IN FEB. 2014) ORDERED US TWO NEW FRONT TIRES. THE TIRES WERE SHIPPED FROM CHICAGO, DUE TO THE UNUSUAL SIZE OF THE TIRE (WE WERE TOLD). IS THE GOODYEAR WRANGLER TIRE A SAFETY HAZARD, SINCE THREE OUT OF THE FOUR TIRES FAILED? WAS IT THE 'LOT' THAT WAS BAD? WE WERE TOLD BY DISCOUNT TIRES THAT THERE WASN'T A RECALL ON THIS TIRE. *TR

THE HEADLIGHTS DIM THEN RETURN TO NORMAL EVERY TIME THE BREAK IS APPLIED. INTERIOR LIGHTS DIM AND RETURN TO NORMAL WHEN HAZARD LIGHTS ARE ACTIVATED. DEALER FOUND THE COMPLAINT TO BE VALID. BATTERY TESTED AND FOUND TO BE GOOD. VOLTAGE TEST OF ALTERNATOR CHECKED OUT NORMAL. ENGINE AND BODY GROUNDS CHECKED OUT NORMAL. DEALER REPLACED BRAKE SWITCH WITH NEW PART WITH NO CHANGE. GENERAL MOTORS REFERENCED SERVICE BULLETIN #02-06-03-008D AND CLAIM THE TRUCK IS OPERATING AS DESIGNED. AFTER SEVERAL CONVERSATIONS WITH GM CUSTOMER SERVICE THEY TOLD ME THERE WAS NOTHING THEY WOULD DO ABOUT THE DESIGN OF THE SYSTEM AND I AM STUCK WITH THE TRUCK AS IS. THE GM SERVICE REPRESENTATIVE ALSO REFUSED TO SEND ME ANY DOCUMENTATION REGARDING MY CUSTOMER CLAIM AND DIRECTED ME BACK TO THE SERVICE BULLETIN AND THE DEALER. I HAVE INVESTED A LOT OF MONEY INTO THIS VEHICLE AND HAVE NO CONFIDENCE IN ITS SAFETY AT NIGHT. MY GM CUSTOMER CLAIM #[XXX]. THIS TRUCK WAS PURCHASED NEW AND I WOULD NOT ALLOW MY FAMILY TO OPERATE IT AT NIGHT AND I AM VERY CONCERNED ABOUT THE LIGHT SYSTEM FAILING OR SHORTING OUT AS THE VEHICLE GETS OLDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR