RoadVitals

2020 Chevrolet Malibu Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
198
Latest Sep 8, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Chevrolet Malibu, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

61
reports

From owner reports, verbatim

While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership while the vehicle was under warranty, but the root cause was not diagnosed. In November 2025, after the brake pedal became hard, an independent repair facility inspected the vehicle and determined the brake problem was caused by a failing engine vacuum pump. They advised that the vehicle be repaired by a Chevrolet dealership. By January 2026, the brake condition had worsened to the point that the vehicle was no longer safe to drive and had to be towed. A Chevrolet dealership later confirmed that the engine vacuum pump had seized and damaged the camshaft, requiring replacement of both components. The vehicle remains inoperable. The failed vacuum pump caused loss of brake assist, resulting in a hard brake pedal, reduced braking ability, and an increased risk of a crash. I believe this represents a serious safety defect because failure of the vacuum pump significantly impairs the driver’s ability to stop the vehicle safely. I understand GM has issued service information regarding vacuum pump failures on this engine, and I am submitting this complaint because I believe other drivers may experience the same dangerous brake failure.

NHTSA ID 11748641 · filed Jul 6, 2026

I am writing to report a serious and dangerous issue that occurred with my 2020 Chevrolet Malibu LT on April 27th 2026. While driving on the interstate after work, my vehicle suddenly experienced a failure that made it extremely unsafe to operate. The brake pedal became extremely hard to press, and the vehicle did not want to slow down or stop properly. This created a very dangerous situation while I was driving at highway speeds. Additionally, I noticed that nearly all of the engine oil was gone, which is extremely concerning and may be related to the failure. Based on these symptoms, it appears the vacuum pump may have failed while the vehicle was in motion. This issue placed me at significant risk of an accident and could have resulted in serious injury. I am requesting an immediate investigation into this matter and assistance with repairs. I would also like to know if there are any recalls, known defects, or extended warranties related to this issue. Please advise on the next steps as soon as possible, as the vehicle is currently unsafe to drive.

NHTSA ID 11734196 · filed Apr 27, 2026
All 61 reports naming engine →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

57
reports

From owner reports, verbatim

The vehicle's transmission shifter mechanism has failed for a second time, preventing the vehicle's computer from communicating with the gear shifter. When shifting the physical gear lever forward into the "Park" position and attempting to shut off the engine, a warning message reading "Action Required: Shift to Park" appears on the driver instrument dashboard display.This exact failure previously occurred in 2022, two years after purchasing the vehicle. It was formally repaired and covered under an extended warranty policy. However, the underlying manufacturer defect has recurred, proving that the extended warranty repair did not permanently resolve the systemic design flaw.The vehicle was contacted, and an authorized service dealer location in Phoenix, Arizona was notified of the recurrence. The dealer advised that because the vehicle is no longer under warranty coverage, the manufacturer will not cover the repair, and it must be paid entirely out-of-pocket. This creates an unfair financial burden as the vehicle is nearing its final loan payoff timeline at the end of the year. The component is still installed in the vehicle and available for inspection upon request. The issue corresponds to GM Technical Service Bulletin 19-NA-206.Safety is actively put at risk because the vehicle's computer does not recognize that it is safely in Park. As a result, the car refuses to shut off its electrical systems completely. This leaves the dashboard, radio, and electronic modules powered on indefinitely, creating a severe battery-drain and stranding hazard. Furthermore, because the vehicle remains partially awake, it poses an electrical safety hazard and prevents the driver from securely locking and leaving the vehicle.

NHTSA ID 11762898 · filed Sep 8, 2026

My 2020 Chevrolet Malibu experienced a sudden and severe electrical failure after driving through normal roadway water. Immediately afterward, the vehicle displayed multiple safety‑critical warnings including loss of power steering assist, Electronic Stability Control (ESC) faults, brake control faults, and reduced propulsion. A GM dealership inspected the vehicle, scanned the modules, and found more than a dozen network and chassis‑related diagnostic trouble codes, including: B3979, U0164, B1325, B3122, U0121, C0196, C0460, B1011, B097B, B3205, C056E, C056D, U0420, U1510, C0545, U0422. These codes indicate failures in the steering system, brake control module, stability control system, body control module, and multiple CAN‑bus communication networks. The dealership confirmed: – No physical damage – No evidence of collision or impact – No evidence of flood damage – The suspected failed component is the electric power steering rack (GM part 85621696) – The part is not available, meaning the vehicle cannot be repaired – I would be responsible for diagnostic and repair costs This is a major safety concern. The vehicle can lose steering assist, stability control, and braking support without warning. The inability to obtain the required steering component makes the vehicle unrepairable and unsafe to operate. I am reporting this because this appears to be a systemic electrical/network failure affecting critical safety systems. I believe this defect poses a significant risk to drivers, passengers, and other motorists. The attached photo is a is a picture of the printout the Chevrolet dealership Service Manager provided to me.

NHTSA ID 11755071 · filed Aug 5, 2026
All 57 reports naming electrical →

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

55
reports

From owner reports, verbatim

The vehicle's transmission shifter mechanism has failed for a second time, preventing the vehicle's computer from communicating with the gear shifter. When shifting the physical gear lever forward into the "Park" position and attempting to shut off the engine, a warning message reading "Action Required: Shift to Park" appears on the driver instrument dashboard display.This exact failure previously occurred in 2022, two years after purchasing the vehicle. It was formally repaired and covered under an extended warranty policy. However, the underlying manufacturer defect has recurred, proving that the extended warranty repair did not permanently resolve the systemic design flaw.The vehicle was contacted, and an authorized service dealer location in Phoenix, Arizona was notified of the recurrence. The dealer advised that because the vehicle is no longer under warranty coverage, the manufacturer will not cover the repair, and it must be paid entirely out-of-pocket. This creates an unfair financial burden as the vehicle is nearing its final loan payoff timeline at the end of the year. The component is still installed in the vehicle and available for inspection upon request. The issue corresponds to GM Technical Service Bulletin 19-NA-206.Safety is actively put at risk because the vehicle's computer does not recognize that it is safely in Park. As a result, the car refuses to shut off its electrical systems completely. This leaves the dashboard, radio, and electronic modules powered on indefinitely, creating a severe battery-drain and stranding hazard. Furthermore, because the vehicle remains partially awake, it poses an electrical safety hazard and prevents the driver from securely locking and leaving the vehicle.

NHTSA ID 11762898 · filed Sep 8, 2026

The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to shift the vehicle into park, the transmission failed to shift into park after several attempts. The contact referenced TSB: 19-NA-206; as a possible cause for the failure; however, the VIN was not included in the TSB. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure. The gear shifter was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,198.

NHTSA ID 11752681 · filed Jul 24, 2026
All 55 reports naming powertrain (other) →

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

49
reports

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to depress the brake pedal, the brakes failed to respond and seized, causing the contact to engage the parking brake. The contact was able to pull over while awaiting tow truck assistance. The vehicle was towed to a dealer to be diagnosed. The contact stated that a Lexus engineer retrieved the EDR; however, there was no failure found with the braking system. The failure mileage was 120,000.

NHTSA ID 11762742 · filed Sep 8, 2026

I have a failed vacuum pump which caused my braking ability to be 100% reliant on my own strength to be able to “safely” stop the car. This is an ongoing and common problem with GM yet they have not recalled or given any solution. This is unsafe and should be illegal. I have now an underwater car loan and still a non-drivable car because not only do i have to repair the vacuum pump but also the camshaft exhaust as well as timing chain. All of these repairs are things GM willingly hides from customers if they already knew this was an issue.

NHTSA ID 11758956 · filed Aug 23, 2026
All 49 reports naming brakes →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

22
reports

From owner reports, verbatim

While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership while the vehicle was under warranty, but the root cause was not diagnosed. In November 2025, after the brake pedal became hard, an independent repair facility inspected the vehicle and determined the brake problem was caused by a failing engine vacuum pump. They advised that the vehicle be repaired by a Chevrolet dealership. By January 2026, the brake condition had worsened to the point that the vehicle was no longer safe to drive and had to be towed. A Chevrolet dealership later confirmed that the engine vacuum pump had seized and damaged the camshaft, requiring replacement of both components. The vehicle remains inoperable. The failed vacuum pump caused loss of brake assist, resulting in a hard brake pedal, reduced braking ability, and an increased risk of a crash. I believe this represents a serious safety defect because failure of the vacuum pump significantly impairs the driver’s ability to stop the vehicle safely. I understand GM has issued service information regarding vacuum pump failures on this engine, and I am submitting this complaint because I believe other drivers may experience the same dangerous brake failure.

NHTSA ID 11748641 · filed Jul 6, 2026

May 7, 2026 National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 RE: Safety Defect Complaint – Brake System / Vehicle Control Concerns 2020 Chevrolet Malibu Dear NHTSA, I am submitting a safety complaint regarding persistent braking and vehicle control issues involving my 2020 Chevrolet Malibu. Prior to December 31, 2025, the vehicle exhibited jerking during braking, all dashboard gauges go to the left, warning lights, reduced power (20-25mph), and inconsistent braking behavior. This situation happens without warning, at any given time, even in the flow of traffic. An independent inspection indicated the brake system was in proper condition, suggesting a more complex underlying safety issue. The vehicle was taken to Reed-Lallier Chevrolet for diagnosis and remained there for approximately five months. During that time, I was not provided documentation confirming completion of a brake system diagnostic or a clear resolution path. Due to the extended delay without diagnosis, I no longer feel safe operating the vehicle. I am also concerned that prolonged inactivity without proper repair may have worsened the condition and increased risk of failure. Given the nature of the symptoms involving braking and vehicle control, I request review for potential safety-related investigation. Vehicle Information: 2020 Chevrolet Malibu VIN: Mileage:

NHTSA ID 11736449 · filed May 7, 2026
All 22 reports naming driver assistance →

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

18
reports

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that the vehicle stalled, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was hesitating and losing power with the odor of gasoline inside the cabin of the vehicle. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to the residence, but had not taken the vehicle to a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.

NHTSA ID 11715939 · filed Feb 5, 2026

December 12, 2025 I had to drive 20-30 miles an hour the car would not break I had to use parking break. When I would try to Stop it would continue to roll. The pedal was Hard! This is very dangerous and other cars have crashed There are also class action lawsuits regarding just this! Vehicle vacuum pump The Bill was $5200 I am asking for reimbursement! Vehicle vacuum pump engine light on tire sensor light on Saw there have been more cases

NHTSA ID 11710815 · filed Jan 13, 2026
All 18 reports naming fuel system →

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

16
reports

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that the message "Steering Assist Reduced - Drive with Care" was intermittently displayed on the instrument panel while driving. The contact stated that excessive force was needed to turn the steering wheel. In addition, the message "Service ESC" was displayed, and the steering failure became more frequent. The vehicle was taken to an independent mechanic, where the contact was provided with an estimate for a diagnostic test. The contact declined the diagnostic test.

NHTSA ID 11762753 · filed Sep 8, 2026

My 2020 Chevrolet Malibu experienced a sudden and severe electrical failure after driving through normal roadway water. Immediately afterward, the vehicle displayed multiple safety‑critical warnings including loss of power steering assist, Electronic Stability Control (ESC) faults, brake control faults, and reduced propulsion. A GM dealership inspected the vehicle, scanned the modules, and found more than a dozen network and chassis‑related diagnostic trouble codes, including: B3979, U0164, B1325, B3122, U0121, C0196, C0460, B1011, B097B, B3205, C056E, C056D, U0420, U1510, C0545, U0422. These codes indicate failures in the steering system, brake control module, stability control system, body control module, and multiple CAN‑bus communication networks. The dealership confirmed: – No physical damage – No evidence of collision or impact – No evidence of flood damage – The suspected failed component is the electric power steering rack (GM part 85621696) – The part is not available, meaning the vehicle cannot be repaired – I would be responsible for diagnostic and repair costs This is a major safety concern. The vehicle can lose steering assist, stability control, and braking support without warning. The inability to obtain the required steering component makes the vehicle unrepairable and unsafe to operate. I am reporting this because this appears to be a systemic electrical/network failure affecting critical safety systems. I believe this defect poses a significant risk to drivers, passengers, and other motorists. The attached photo is a is a picture of the printout the Chevrolet dealership Service Manager provided to me.

NHTSA ID 11755071 · filed Aug 5, 2026
All 16 reports naming steering →

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated while her daughter was driving at 65 MPH, the contact's daughter was run off the road by another vehicle. The contact stated that the air bags did not deploy. The contact stated that the vehicle was forced to crash into the guard rail. The contact's daughter was knocked unconscious and sustained a concussion due to hitting her head on the driver's door glass. The contact's daughter was transported to the local medical center. The contact stated that a police report was not filed because it was a single-vehicle crash. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was 94,073.

NHTSA ID 11619365 · filed Oct 11, 2024

When I was in a car accident, the airbag exploded. However, the airbag's balloon-like fabric material did not deploy, and a metal part even flew off the steering wheel and exploded, hitting me in the chin. So I lost about half of my lower jaw, most of my lower teeth, and some of my upper teeth. In the process, I underwent a total of three surgeries: emergency, infection, and reconstruction surgery. In the future, I may need to undergo additional implant surgery and additional reconstructive surgery as needed. There has been no formal component inspection by any agency since the accident and there were no relevant warnings or symptoms prior to the accident.

NHTSA ID 11558832 · filed Dec 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The check engine warning light was occasionally illuminated. The contact pulled over to the shoulder of the road and restart the vehicle; however, the failure reoccurred. The contact stated that her husband scanned the vehicle and retrieved DTC: P1101(Mass Air Flow (MAF) Sensor Circuit Performance Issue). The vehicle was repaired but the failure reoccurred. The vehicle was diagnosed by another independent mechanic as a second opinion, with a Fuel/PCM Failure. The vehicle was not repaired. The local dealer was not contacted. The contact related the failure to an unknown recall however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,400.

NHTSA ID 11683945 · filed Aug 29, 2025

The contact owns a 2020 Chevrolet Malibu. The contact stated that on several occasions while attempting to park the vehicle, after placing the gear shifter in park(P), while attempting to turn off the vehicle, the message "Shift to Park" was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

NHTSA ID 11680590 · filed Aug 14, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

After parking the car says I need to shift the car into park even though it is.

NHTSA ID 11644414 · filed Feb 23, 2025

This vehicle was purchased on February 10, 2023 under false pretenses, deceit, and fraudulent activities by Frank Leta Honda of Missouri. Frank Leta Honda and its Salesman failed to disclosed that this vehicle was in a major accident prior to me purchasing it. The front-end bumper and the front quarter-panel on the passenger side were damaged. This car was re-painted with non-factory paint, and it shows. Most importantly, the procedure and process required in painting a vehicle was not followed. I even questioned the salesman whether or not this vehicle was in a major accident, and the salesman said, "no." I had taken this vehicle to two professional auto body businesses, and two owners/auto body workers informed me without me asking that the vehicle had been in a major accident. Can you please give me a report on whether or not the previous owners of this vehicle reported an accident with this vehicle being involved in, and the original color of this vehicle. The dealer is calling it red. However, this vehicle is a deep dark burgundy.

NHTSA ID 11518864 · filed Apr 25, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

Got this car Oct 16 2025 and check engine lights on the place in Greenbriar dreka passed emmission and the shop explicit auto sold me car for 7500 been having problems with car since owner told me to do what I need to do no refund nothing in writing saying as is this car needs axles ball joint lower arm control and more car not safe for me and my kids this car go get emission passed so when u take title to DMV you can get a tag for a car that not passing emissions also purchase a second car same day Oct 16 2025 and this car need oil pump oil sensor brake sensor brake caliber and more and explicit auto wont fix cars the man that sell these cars are on Instagram and dolufree and explicit auto is the name of both Names if you look you'll see light on in every car he post and sell to people for high price and no results when you bring car back every car sold from them need to be investigated. We need help I have two cases that I cannot drive and I was charged 13,500 for both cars and this is illegal for someone to use someone else access and get these cars and sell them under someone else license the address for business have a old national address but cars being sold at 2263 metropolitan pkwy and I don't know what to do at this point

NHTSA ID 11711718 · filed Jan 18, 2026

Transmission is snatching in drive and reverse. the car has 32,200 miles on it. it was purchased brand new. Need for front struts and rear shocks. Customer is 79 years old and don't understand why warranty want cover any of this.

NHTSA ID 11691634 · filed Oct 6, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that on multiple occasions while driving at undisclosed speeds, the service ESC warning light and the steering assist reduced warning lights illuminated. The contact also stated that the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

NHTSA ID 11497534 · filed Dec 15, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

The contact owns a 2020 Chevrolet Malibu. The contact stated that she became aware that the trunk was damp and wet. The contact stated that after having a flat tire, she noticed mold on the rear windshield. There was half-inch of water in the trunk. The vehicle was taken to an independent mechanic, who stated that the third brake light was leaking, and water was leaking into the vehicle. The mechanic informed the contact that the headliner and rear seat was wet. The contact called the local dealer and was informed that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 61,000.

NHTSA ID 11559159 · filed Dec 8, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .