RoadVitals

2002 Chevrolet Malibu

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
567
Latest Jul 15, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 3, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
19
19 injuries, 0 deaths reported

Overview

Our database contains 567 NHTSA owner-reported complaints for the 2002 Chevrolet Malibu, most frequently naming the electrical, exterior lighting and engine categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 391 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION

Jul 3, 2014
5,877,718 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
General Motors LLCManufacturer number 14350View on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE05055ClosedPreliminary Evaluation

TURN SIGNAL FAILURES

Opened Sep 27, 2005
Closed Jan 13, 2006

IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jul 15, 2026

Odometer Fraud. The contact purchased a 2002 Chevrolet Malibu. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the independent mechanic, who reported the mileage at 105,000. The key was stuck in the ignition, but was replaced. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The seller provided the VIN from the title and a Carfax report that the vehicle had only two previous owners. At the time of the purchase, the mileage was 49,500. Upon research, the Good Car report indicated that there were several owners of the vehicle. The contact stated the seller was possibly deceiving buyers. A Carfax report was not provided. There were no other agencies contacted.

NHTSA ID
11750609
Incident
Jun 23, 2023
Mileage
105,000 mi
ElectricalEngine
Filed Aug 18, 2021

The anti-theft/ passlock system fault in this generation of GM vehicles is very widespread and effects a large percentage of vehicles in this generation. I am sure there have been hundreds if not thousands of complaints about same issue and GM refuses to fix the problem. The problem causes the car to randomly shut off due to anti theft fault and can happen on interstate, highway or in town driving. This is a very dangerous fault and very expensive for owners especially when dealerships themselves don't even know what they are dealing with. They will throw parts at the problem with no real knowledge. GM needs to be held accountable. Currently the ignition the BCM have been replaced and now the car will not start at all and I have no lights or gauges on my cluster.

NHTSA ID
11429635
Incident
Aug 18, 2021
ElectricalExterior lighting
Filed Sep 13, 2020

THE TURN SIGNALS WORK SOMETIMES AND SOMETIMES THEY DON'T WORK. I RESEARCHED THIS ON THE INTERNET AND IT SEAMS TO BE A SERIOUS PROBLEM WITH THIS CAR MAKE. IF THERE ARE NO RECALLS ON THIS THERE SHOULD BE. THIS IS A MAJOR SAFETY HAZARD. I JUST BOUGHT THIS CAR FOR MY TEENAGE SON.

NHTSA ID
11354759
Incident
Sep 13, 2020
Mileage
137,800 mi
Brakes
Filed Sep 7, 2020

THE HYDRAULIC BRAKE LINES BETWEEN THE FRONT AND REAR OF THE CAR CORRODED AND QUICKLY LEAKED FLUID OUT SO THE BRAKES NO LONGER FUNCTIONED. THE FLUID LEAKED OUT WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY THE NIGHT BEFORE. IF THIS HAPPENED WHEN I WAS DRIVING THE RESULTS COULD HAVE BEEN CATESTOPHIC MY MECHANIC STATED THAT THIS IS A COMMON PROBLEM WITH CHEVYS. I SAVED SOME OF THE BRAKE LINES HE HAD TO REMOVE.

NHTSA ID
11353599
Incident
Aug 23, 2020
Mileage
42,000 mi
Electrical
Filed Sep 22, 2019

THE CHARACTERISTICS OF THE PROBLEM ARE AS FOLLOWS: THE ENGINE JUST DIES RANDOMLY. WHEN THE ENGINE DIES, I NOTED THE GAUGES ALL INDICATED THE KEY WAS IN THE OFF POSITION, EVEN THOUGH THE KEY HAD NOT BEEN TOUCHED. THEY BY TURNING THE KEY TO THE OFF POSITION AND WIGGLING IT ONLY AFTER BRINGING THE VEHICLE TO A COMPLETE STOP AND PUTTING THE GEAR SHIFT IN THE PARK POSITION, COULD I GET THE CAR TO START AND BE ON MY WAY. THIS SAME CONDITION HAPPENS AT 65 MPH ON THE FREEWAY; AT 0 MPH; 5 MPH; APPROACHING A STOP SIGN; SLOWING THE VEHICLE, AND OTHER CONDITION WHILE DRIVING THAT YOU CAN THINK OF TYPE DRIVING CONDITIONS . I HAVE HAD THE IGNITION SWITCH REPLACE TWICE AND THAT HAS NOT CURED THE PROBLEM.

NHTSA ID
11257249
Incident
Sep 22, 2019
Mileage
131,652 mi
ElectricalEngine
Filed Jun 19, 2019

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE HESITATED WHEN STARTED. ALSO, THE INSTRUMENT PANEL LIGHTING BECAME VERY DIM AND THE DATA ON THE SCREEN WAS NOT VISIBLE. ALSO, THE PASSENGER DOOR WOULD NOT LOCK AND THE WINDOWS FAILED TO ROLL DOWN. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT JUMPED THE BATTERY AND THE ENGINE RESTARTED. LATER, THE VEHICLE DECELERATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-THEFT SYSTEM FAILED. THE MECHANIC WAS CURRENTLY PERFORMING A SECOND DIAGNOSTIC TEST. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 46,786.

NHTSA ID
11221215
Incident
Apr 9, 2019
Mileage
46,786 mi
Electrical
Filed Feb 18, 2019

PASSLOCK CENSOR IN THE IGNITION LOCK CYLINDER FAILING. SECURITY RELEARN NEEDED. VEHICLE WAS STATIONARY.

NHTSA ID
11180974
Incident
Jan 18, 2019
Mileage
154,000 mi
Electrical
Filed Nov 15, 2018

CAR WOULD NOT START, HAD TO REPLACE ALTERNATOR. ONE WEEK LATER SAME PROBLEM, HAD A MECHANIC CHECK IT NOW SAYING ITS THE BATTERY SO REPLACED THAT. WAS STARTING OK THEN IT WOULDN'T START SO WE WIGGLED KEY AROUND AND IT STARTED. WAS ABLE TO DRIVE SEVERAL DAYS DOING THIS BUT THEN IT WOULD NOT START AT ALL. THE MECHANIC SAYS IT IS THE IGNITION SWITCH. WHEN I LOOKED THIS UP I SEE THAT LOTS OF PEOPLE HAVING PROBLEM WITH IGNITION SWITCH. GM CARS ARE CRAP!!! I CANT AFFORD TO FIX THIS I AM ON VERY LIMITED BUDGET SO MY CAR BEEN SITING FOR OVER MONTH NOW. GM NEEDS TO FIX FOR FREE.

NHTSA ID
11151860
Incident
Sep 27, 2018
Mileage
107,490 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Malibu by model year
YearComplaintsRecallsInvestigationsIssue Index
2025101051.5
2024342060.0
2023582062.9
2022911051.5
2021842054.7
20201941152.4
20191881045.4
20186946054.5
20176984049.9
20168359051.6
20152683054.8
20143496053.9
201383510053.2
20129053049.6
20119764050.4
20101,3594049.1
20091,5096154.7
20089875048.8
20079776051.0
20061,1159051.9
20059756157.7
20041,1479460.1
20035693049.5
2002Viewing5674152.9
20017214457.9
20009225760.0
19997893558.2
19989765658.5
19974436759.6
1989300
1986100
1983130
1982230
1981331
1980561
1979461
1978281
1977020
1975210
1974110
1973010
1964100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.