RoadVitals

2002 Chevrolet Malibu Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
567
Latest Jul 15, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
19
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Nov 5, 2001

What this page shows

Our database holds 567 NHTSA owner-reported complaints for the 2002 Chevrolet Malibu. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 567 · page 1 of 23

Electrical
Filed Jul 15, 2026

Odometer Fraud. The contact purchased a 2002 Chevrolet Malibu. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the independent mechanic, who reported the mileage at 105,000. The key was stuck in the ignition, but was replaced. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The seller provided the VIN from the title and a Carfax report that the vehicle had only two previous owners. At the time of the purchase, the mileage was 49,500. Upon research, the Good Car report indicated that there were several owners of the vehicle. The contact stated the seller was possibly deceiving buyers. A Carfax report was not provided. There were no other agencies contacted.

NHTSA ID
11750609
Incident
Jun 23, 2023
Mileage
105,000 mi
ElectricalEngine
Filed Aug 18, 2021

The anti-theft/ passlock system fault in this generation of GM vehicles is very widespread and effects a large percentage of vehicles in this generation. I am sure there have been hundreds if not thousands of complaints about same issue and GM refuses to fix the problem. The problem causes the car to randomly shut off due to anti theft fault and can happen on interstate, highway or in town driving. This is a very dangerous fault and very expensive for owners especially when dealerships themselves don't even know what they are dealing with. They will throw parts at the problem with no real knowledge. GM needs to be held accountable. Currently the ignition the BCM have been replaced and now the car will not start at all and I have no lights or gauges on my cluster.

NHTSA ID
11429635
Incident
Aug 18, 2021
ElectricalExterior lighting
Filed Sep 13, 2020

THE TURN SIGNALS WORK SOMETIMES AND SOMETIMES THEY DON'T WORK. I RESEARCHED THIS ON THE INTERNET AND IT SEAMS TO BE A SERIOUS PROBLEM WITH THIS CAR MAKE. IF THERE ARE NO RECALLS ON THIS THERE SHOULD BE. THIS IS A MAJOR SAFETY HAZARD. I JUST BOUGHT THIS CAR FOR MY TEENAGE SON.

NHTSA ID
11354759
Incident
Sep 13, 2020
Mileage
137,800 mi
Brakes
Filed Sep 7, 2020

THE HYDRAULIC BRAKE LINES BETWEEN THE FRONT AND REAR OF THE CAR CORRODED AND QUICKLY LEAKED FLUID OUT SO THE BRAKES NO LONGER FUNCTIONED. THE FLUID LEAKED OUT WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY THE NIGHT BEFORE. IF THIS HAPPENED WHEN I WAS DRIVING THE RESULTS COULD HAVE BEEN CATESTOPHIC MY MECHANIC STATED THAT THIS IS A COMMON PROBLEM WITH CHEVYS. I SAVED SOME OF THE BRAKE LINES HE HAD TO REMOVE.

NHTSA ID
11353599
Incident
Aug 23, 2020
Mileage
42,000 mi
Electrical
Filed Sep 22, 2019

THE CHARACTERISTICS OF THE PROBLEM ARE AS FOLLOWS: THE ENGINE JUST DIES RANDOMLY. WHEN THE ENGINE DIES, I NOTED THE GAUGES ALL INDICATED THE KEY WAS IN THE OFF POSITION, EVEN THOUGH THE KEY HAD NOT BEEN TOUCHED. THEY BY TURNING THE KEY TO THE OFF POSITION AND WIGGLING IT ONLY AFTER BRINGING THE VEHICLE TO A COMPLETE STOP AND PUTTING THE GEAR SHIFT IN THE PARK POSITION, COULD I GET THE CAR TO START AND BE ON MY WAY. THIS SAME CONDITION HAPPENS AT 65 MPH ON THE FREEWAY; AT 0 MPH; 5 MPH; APPROACHING A STOP SIGN; SLOWING THE VEHICLE, AND OTHER CONDITION WHILE DRIVING THAT YOU CAN THINK OF TYPE DRIVING CONDITIONS . I HAVE HAD THE IGNITION SWITCH REPLACE TWICE AND THAT HAS NOT CURED THE PROBLEM.

NHTSA ID
11257249
Incident
Sep 22, 2019
Mileage
131,652 mi
ElectricalEngine
Filed Jun 19, 2019

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE HESITATED WHEN STARTED. ALSO, THE INSTRUMENT PANEL LIGHTING BECAME VERY DIM AND THE DATA ON THE SCREEN WAS NOT VISIBLE. ALSO, THE PASSENGER DOOR WOULD NOT LOCK AND THE WINDOWS FAILED TO ROLL DOWN. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT JUMPED THE BATTERY AND THE ENGINE RESTARTED. LATER, THE VEHICLE DECELERATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-THEFT SYSTEM FAILED. THE MECHANIC WAS CURRENTLY PERFORMING A SECOND DIAGNOSTIC TEST. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 46,786.

NHTSA ID
11221215
Incident
Apr 9, 2019
Mileage
46,786 mi
Electrical
Filed Feb 18, 2019

PASSLOCK CENSOR IN THE IGNITION LOCK CYLINDER FAILING. SECURITY RELEARN NEEDED. VEHICLE WAS STATIONARY.

NHTSA ID
11180974
Incident
Jan 18, 2019
Mileage
154,000 mi
Electrical
Filed Nov 15, 2018

CAR WOULD NOT START, HAD TO REPLACE ALTERNATOR. ONE WEEK LATER SAME PROBLEM, HAD A MECHANIC CHECK IT NOW SAYING ITS THE BATTERY SO REPLACED THAT. WAS STARTING OK THEN IT WOULDN'T START SO WE WIGGLED KEY AROUND AND IT STARTED. WAS ABLE TO DRIVE SEVERAL DAYS DOING THIS BUT THEN IT WOULD NOT START AT ALL. THE MECHANIC SAYS IT IS THE IGNITION SWITCH. WHEN I LOOKED THIS UP I SEE THAT LOTS OF PEOPLE HAVING PROBLEM WITH IGNITION SWITCH. GM CARS ARE CRAP!!! I CANT AFFORD TO FIX THIS I AM ON VERY LIMITED BUDGET SO MY CAR BEEN SITING FOR OVER MONTH NOW. GM NEEDS TO FIX FOR FREE.

NHTSA ID
11151860
Incident
Sep 27, 2018
Mileage
107,490 mi
Electrical
Filed Jul 30, 2018

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FELT HOT WHILE IN THE IGNITION. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID
11114471
Incident
Jul 23, 2018
Mileage
92,000 mi
EngineFuel system
Filed Jul 15, 2018

MY VEHICLE IS MESSING UP ON ME AND IT WAS SHUT OFF MY VEHICLE IS MESSING UP ON ME IT WILL SHUT OFF WELL DRIVING ILL PULL OVER AND WAIT A COUPLE MINS AND I WILL PULL OUT THE FUEL FUSE AND WAIT A COUPLE MINS AND WILL PUT IT BACK AND IT WILL START AGAIN AFTER A WEEK IT SHUT OFF ON ME AND WOULD NOT START HAD TO HAVE IT TOWED TOOK IT TO A MECHANIC HE CHANGED THE FUEL PUMP AND MARJORAM WORKED FOR 5DAYS THEN THE SAME PROBLEM AGAIN CHANGED THE SENSORS WORKED OK FOR 2DAYS AND THE PROBLEM CAME BACK AGAIN SO I CHANGED THE SPARK PLUGS FUEL FILTER ALL FUSES STILL NOTHING ITS BEEN SITTING FOR 3 TO 4 MONTHS NOW I CAN'T SEEM TO FIND THE PROBLEM I CHANGED EVERYTHING U CAN THING OF NOW THE CHECK ENGINE AND TEST SYSTEM LIGHT IS ON

NHTSA ID
11111379
Incident
Mar 12, 2018
Engine
Filed Apr 25, 2018

MY CAR CUTS OFF AND GOES INTO THE ANTI-THEFT SYSTEM WHILE I'M GOING DOWN THE ROAD WHEN THIS HAPPENS MY CAR HAS TO BE PUSHED OFF THE ROADWAY AND THEN I HAVE TO SIT WITH MY DRIVER SIDE DOOR OPEN AND MY KEY TURNED ON FOR 10 MINUTES UNTIL IT RESETS ITSELF THIS IS VERY DANGEROUS AND IT SCARED ME BECAUSE I WAS IN THE MIDDLE OF HIGHWAY 150 IN DANVILLE KENTUCKY. PLUSMY HEATING SYSTEM IS MESSED UP I CAN'T GET IT TO BLEED OUT THE AIR IN THE SYSTEM.

NHTSA ID
11090133
Incident
Apr 25, 2018
Mileage
155,263 mi
Steering
Filed Jan 25, 2018

KEY DOES NOT SHUT OFF CAR CAN NOT SHIFT GEARS

NHTSA ID
11064944
Incident
Jan 22, 2018
Filed Nov 9, 2017
1 injury reported

ANTI-THEFT LOCKING DEVICE MAKE CAR STOP AND CAN'T START EVEN IN EMERGENCY SITUATION. HAD GONE TO BANK AND WHEN TRIED TO START VEHICLE AND WOULDN'T START. CLIENT IS 88 YEARS OLD AND HAD TO GO OUT ON STREET SEEKING HELP TO GET CAR FIXED. (FORGOT CELL PHONE AT HOME) WALKED SOME DISTANCE AND WAS HAVING RESPIRATORY PROBLEMS WHEN SHE REACHED AN AUTO SHOP. MECHANIC WENT TO CAR TO HELP AND FIXED PROBLEM. SAID IT WAS ANTI-THEFT MECHANISM. THIS SAME THING HAS HAPPENED BEFORE WHEN CAR HAD TO BE TOWED AND WAS DIAGNOSED AS ANTI-THEFT LOCKING DEVICE. RESEARCHING MATTER ON INTERNET AND FIND THERE ARE THOUSANDS OF CHEVROLETS EXHIBITING THE SAME DEFECT. WHY ISN'T CHEVROLET REQUIRED TO FIX THIS PROBLEM BEFORE SOME DIES AS A RESULT. WE CAN'T ALWAYS CONTROL CIRCUMSTANCES OF BEING STRANDED, WHERE WHEN HOW ETC., AND THIS IS ABSOLUTELY A SAFETY PROBLEM FOR THE DRIVER. PLEASE HELP WITH THIS PROBLEM. WHEN INDIVIDUALS ARE ON FIXED INCOME THEY CAN'T KEEP GOING TO DEALER AND HAVE $108 DIAGNOSIS TO DETERMINE PROBLEM (WHEN THEY ALREADY KNOW WHAT IT IS) AND THEN CHARGING BIG BUCKS TO FIX A MINOR FIX. THANK YOU FOR YOUR ATTENTION.

NHTSA ID
11044823
Incident
Nov 5, 2017
Mileage
46,000 mi
Filed Oct 13, 2017

ANTI THEFT DEVICE CAUSED CAR TO BE UNABLE TO START EVEN WITH CORRECT KEY. STATIONARY. COMPUTER HAD TO.BE REPROGRAMMED.

NHTSA ID
11033204
Incident
Oct 12, 2017
Electrical
Filed Jun 21, 2017

CAR WILL NOT START

NHTSA ID
11000336
Incident
Feb 1, 2016
Electrical
Filed Jun 15, 2017

MY CAR DIES RUNNING AND IT SOMETIMES DOESN'T WANTS TO START DUE TO A SWITCH PROBLEM THE SAME I HAD IN OTHER MALIBU THAT I HAD AND THE DEALER FIXED FOR ME

NHTSA ID
10995274
Incident
Jun 7, 2017
Mileage
39,800 mi
Electrical
Filed Jun 14, 2017

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE TURNING THE IGNITION SWITCH, THE VEHICLE STALLED AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 09/06/17*LJ

NHTSA ID
10995174
Incident
Jun 14, 2017
Engine
Filed Jun 1, 2017

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED AND ANTI-FREEZE WAS LEAKING OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET BLEW OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE OURISMAN CHEVROLET DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 10,333.

NHTSA ID
10992730
Incident
May 23, 2017
Mileage
10,333 mi
Electrical
Filed Apr 10, 2017

TL* THE CONTACT OWNS A 2002 CHERVOLET MALIBU. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V400000(ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10971580
Incident
Sep 22, 2016
Mileage
100,000 mi
Electrical
Filed Mar 23, 2017

:TAKATA RECALL" PURCHASED AND NEXT DAY WENT BY DEALERSHIP AS THE TAILLIGHTS WERE INOPERATABLE. HE SAID BRING IT WHEN IT WASN'T RAINING OR WIFE WAS THERE. I WENT TO CRANK IT TO GO TO DR. AND IT WOULDN'T CRANK. I THOUGHT IT WAS FUEL PUMP. AFTER A WEEK OF NOT CRANKING I CALLED A MECHANIC AND HE SAID HE WOULD CHECK IT OUT. I HAD TO HAVE IT TOWED. IT WAS THE IGNITION SWITCH. DROVE THE DAY WAS FIXED AND DROVE AND CHECK ENGINE LIGHT CAME ON. WE DIDN'T TURN OFF BUT DROVE BACK TO WHERE WE GOT IT RUNNING. HE PUT THE LIGHT TO IT AGAIN AND STILL SHOWED IGINITION SWITCH. HE TOLD US TO BE CAREFUL UNTIL YOU GET IT FIXED. I CALLED CHEV DEALER AND SAID THEY DIDN'T HAVE IN STOCK WOULD HAVE TO ORDER FOR RECALL. I FOUND OUT THEN THE RECALL WAS FOR 2 KEYS. I STOPPED BY GRO STORE ON WAY HOME FROM CHURCH AND WENT GOT IN CAR AND ALL THE LIGHTS CAME ON. BRAKE LIGHT, FUEL LIGHT EVEN THOUGH IT WAS FULL, CHECK ENGINE LIGHT, BATTERY, AND THEY ALL STAYED ON UNTIL I GOT HOME ABOUT 2 MILES.THIS IS NOT JUST A COMPLAINT, IT IS FOR MY SAFETY AND FOR EVERYONE ELSE'S. WHAT IF WE ENDED UP WRECKING BECAUSE OF THIS IGINATION SWITCH. ALL THESE PROBLEMS AND ONLY HAD IT LESS THAN 3 MONTHS AND ONLY 100,000. I AM NOT ABLE TO WALK ANY DISTANCE BCAUSE OF BREATHING. SOMETHING NEEDS TO BE DONE BEFORE ONE OF THESE CARS ENDS UP KILLING SOMEONE. THE FIRST TIME THIS OCCURRED, I WAS IN MOTION BUT 2ND IT WAS PARKED IN DRIVEWAY. WHEN I TURNED THE IGNITION SWITCH OFF, IT ALSO MADE A METAL SCRUBBING SOUND AND WOULD NOT STOP UNTIL I GOT IT COMPLETELY OFF. .

NHTSA ID
10968235
Incident
Mar 15, 2017
Mileage
99,500 mi
Filed Mar 23, 2017

HAVE A 2002 MALIBU, AND THE THEFT SYSTEM LIGHT KEEPS COMING ON AND I HAVE TO TURN OFF THE RADIO, TURN THE IGNITION KEY TO ACC, WAIT 10 - 15 MINUTES FOR THE THEFT SYSTEM LIGHT TO STOP BLINKING AND "DISAPPEAR", THEN TURN THE KEY TO THE OFF POSITION, WAIT ANOTHER 5 - 10 MINUTES. THEN TURN THE KEY TO THE START POSITION FOR THE CAR TO CRANK. THE WHOLE PROCESS CAN TAKE APPROXIMATELY 25 MINUTES TO START THE CAR. I NEVER KNOW WHEN I GET IN MY CAR IF THE PROBLEM WILL OCCUR, WHEN IT WILL HAPPEN OR WHERE I WILL BE WHEN IT HAPPENS. THE MOST RECENT TIME WAS YESTERDAY 3/22/17.

NHTSA ID
10968140
Incident
Mar 22, 2017
ElectricalExterior lighting
Filed Mar 11, 2017

HEADLIGHTS DIM WHEN BRAKES ARE APPLIED SUCH AS COMING TO A STOP OR SLOWING DOWN TO NEGOTIATE TURNS. THIS CREATES A DANGEROUS SITUATION WHERE VISIBILITY IS COMPROMISED DURING NIGHT DRIVING. IT IS VERY EASY TO MISS TURNS, EXIT RAMPS, AND ROAD SIGNS. VEHICLE HAS BEEN TO GM SERVICE CENTER, AND WAS TOLD THIS OPERATION IS NORMAL. BATTERY, AND CHARGING SYSTEM NO PROBLEMS FOUND. NEW HEADLIGHT BULBS INSTALLED NO DIFFERENCE. VEHICLE IS LIKE NEW CONDITION; ALWAYS GARAGED. NO DAMAGE, RUST, OR MODIFICATIONS. IT SHOULD BE NOTED THAT THERE IS A TSB #02-06-03-008A CONCERNING THE ISSUE.

NHTSA ID
10960123
Incident
Mar 10, 2017
Mileage
74,000 mi
Electrical
Filed Feb 13, 2017

INTERMITTEN ON RIGHT AND LEFT HAND TURNS THE CAR WILL STALL AND STOP. REPLACED MODULE ASMELEK/IGNITION CONTROL AND MY SAME PROBLEM PERSISTED. TOOK IT TO THE DEALERSHIP AND THEY FIXED THEY REPLACED THE MODULE AND SWTICH AND MY PROBLEM STILL CONTINUES. MY CAR IS STILL AT THE DEALERSHIP NOW AS OF JAN. 26, 2017.

NHTSA ID
10954194
Incident
Nov 30, 2016
Mileage
10,112 mi
Exterior lighting
Filed Sep 15, 2016

TURN SIGNALS WORK ON OCCASION THIS CAR ONLY HAS 42,000 ORIGINAL MILES ON IT AND TURN SIGNAL PROBLEM BEGAN AT 36,000

NHTSA ID
10906774
Incident
Jan 1, 2014
Mileage
36,000 mi
Electrical
Filed Aug 9, 2016

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE IN PARK, THE VEHICLE FAILED TO START AND THE KEY FAILED TO TURN FROM THE OFF POSITION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

NHTSA ID
10894436
Incident
Jul 19, 2016
Mileage
168,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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