RoadVitals

2002 Chevrolet Malibu Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jan 25, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 567 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Chevrolet Malibu submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Jan 25, 2018

KEY DOES NOT SHUT OFF CAR CAN NOT SHIFT GEARS

NHTSA ID
11064944
Incident
Jan 22, 2018
Steering
Filed Feb 3, 2016

VEHICLES RACK AND PINION RUSTED OFF FROM THE FRONT CRADLE WHILE DRIVING THE VEHICLE. I WAS LUCKY TO NOT GET INTO AN ACCIDENT. THERE SEEMS TO BE A LOT OF PROBLEMS LIKE THIS ONE WITH THE MALIBU'S THAT I HAVE READ.

NHTSA ID
10823992
Incident
Oct 15, 2015
Mileage
120,000 mi
Steering
Filed Dec 19, 2014

UNABLE TO STEER TURN WHEEL RIGHT CAR KEPT GOING FOWARD. *TR

NHTSA ID
10667304
Incident
Oct 9, 2014
Mileage
90,000 mi
ElectricalSteering
Filed Dec 16, 2014

2002 CHEVROLET MALIBU. VEHICLE HAS BEEN RECALLED BECAUSE OF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE MAY GO OFF THE ROAD. *TA ALSO, THE POWER STEERING RACK AND LINES WERE REPLACED. *JB

NHTSA ID
10659556
Incident
Sep 26, 2012
SteeringSuspension
Filed Sep 19, 2014
Crash reported3 injuries reported

I WANTED TO SUBMIT MY COMPLAINT AFTER RECEIVING A RECALL LETTER ABOUT MY FORMER CAR. IN DECEMBER OF 2013 I WAS DRIVING ON THE ROAD AFTER IT HAD RAINED. I LOST CONTROL OF THE VEHICLE. CAR WENT OFF THE EDGE OF THE ROAD. WAS UNABLE TO CONTROL CAR THROUGH STEERING OR BRAKING. WE SLID DOWN THE HILL FISHTAILING. REAR END HIT SIGNS WHICH SENT ME INTO A SPIN AND SHATTERED THE REAR WINDOW. FRONT OF CAR WAS STOPPED BY SEVERAL TREES- CRACKING WINDSHIELD/CRUSHING FRONT END. DEPLOYING AIR BAGS. CAR WAS TOTALED. MY TWO CHILDREN IN THE BACK SEAT HAD SEAT BELT BURN AND CUTS FROM GLASS. I HAD MULTIPLE BRUISES, CUTS, BURN FROM SEAT BELT. HIT HEAD AND BRIEFLY LOST CONSCIOUSNESS. AS A RESULT IT AGGRAVATED MY CHRONIC PAIN CONDITION. *TR

NHTSA ID
10637477
Incident
Dec 3, 2013
EngineSteering
Filed Aug 30, 2014

AS I WAS GETTING OFF AN EXIT FROM THE HIGHWAY THE CAR SHUT OFF AND STEERING BECAME HARD. I LET THE CAR ROLL INTO THE RIGHT LANE WHERE I COULD STOP AND TURN THE KEY TO START THE VEHICLE. THE VEHICLE STARTED IMMEDIATELY, STEERING WAS VERY HARD. I TOOK THE CAR TO A MECHANIC AND THE FOUND THAT THE POWER STEERING PUMP HAD TO BE REPLACED AND THE RACK N PINION STEERING HAD TO BE REPLACED. ONE WEEK LATER I DROVE THE CAR TO GO TO THE BEACH WITH MY DAD AND AS I WAS DRIVING THE CAR SEEMED FINE. WHEN I STOPPED AT A LIGHT THE ENGINE SHUT OFF AGAIN. ONCE AGAIN I DROVE TO THE MECHANIC THE NEXT DAY AND WHEN HE PUT THE COMPUTER TO THE CAR IT SHOWED THAT THE #4 COIL WAS MALFUNCTIONING. THANKFUL THAT I AM CAREFUL AND DEFENSIVE DRIVER. THIS SITUATIONS ARE QUITE SCARY. I OWNED A KIA SEPHIA FOR SINCE 2005 AND NEVER DID I EXPERIENCE WHAT I HAVE BEEN EXPERIENCING WITH THIS MALIBU. *TR

NHTSA ID
10629620
Incident
Aug 27, 2014
Mileage
74,000 mi
BrakesEngineSteering
Filed Aug 26, 2014

WHEN DRIVING THE CAR IT MAY STALL,(AND IT HAS MANY TIMES) WHICH CAUSES FAILURE OF POWER STEERING AND BRAKES. THE CAR ALSO WON'T ALWAYS START. YOU CAN TURN THE KEY BUT THE DASHBOARD LIGHTS DON'T COME ON,IF THEY DON'T THE CAR WILL NOT START. ALSO THE BATTERY WON'T KEEP A CHARGE, UNLESS YOU START THE CAR AND LET IT RUN AT LEAST EVERY 2 DAYS. *TR

NHTSA ID
10628338
Incident
Dec 1, 2013
Mileage
136,000 mi
BrakesSteeringSuspension
Filed Jul 1, 2014

VEHICLE FRONT END SHAKES/WOBBLES SEVERELY WHEN UNDER HARD BRAKING SITUATIONS DOWN HILL. LOUD LOW RUMBLE NOISE AND PEDAL VIBRATIONS ARE EVIDENT. SHAKING AND WOBBLING IS PRESENT THROUGH VEHICLE STEERING WHEEL REQUIRING MORE STRENGTH AND DIRECTIONAL CORRECTIONS TO STEER AND GUIDE THE VEHICLE PROPERLY. DOWN HILL BRAKING COULD BE SEVERELY IMPEDED IN NORMAL DRIVING OR WHILE TOWING A TRAILER. PANIC STOPS AND LIGHT BRAKING SITUATIONS ON LEVEL GROUND ARE NORMAL STRAIGHT AND TRUE. BRAKE FLUID LEVEL CHECK OKAY AND IS CLEAN. ABS SYSTEM OPERATING NORMALLY. PARKING BRAKE OPERATING NORMALLY. VEHICLE BRAKE SYSTEM AND ABS WARNING LIGHTS CHECK OKAY. VEHICLE HAS 4 NEW TIRES MOUNTED AND BALANCED ON ORIGINAL FACTORY RIMS. TIRES ARE SIZED AND INFLATED TO VEHICLE MANUFACTURERS SPECIFICATIONS. COLD TIRE PRESSURE 29 PSI IN FRONT AND 26 PSI IN REAR. FRONT LEFT AND RIGHT ROTOR SURFACES ARE SMOOTH AND WITHIN NORMAL SPECIFICATIONS. VEHICLE DIAGNOSED AS HAVING WARPED FRONT ROTORS. FRONT ROTORS APPEAR TO WARP PREMATURELY UNDER NORMAL LOAD. VEHICLE HAS HAD FRONT ROTORS REPAIRED AND OR REPLACED 3 TIMES. HAS BEEN SUGGESTED THAT FRONT ROTORS ARE NOT LARGE ENOUGH TO HANDLE THE SIZE AND CAPACITY OF THE VEHICLE. VEHICLES WITH THE SIX CYLINDER ENGINE OPTION DISPLACE MORE WEIGHT UPON THE FRONT AXLE CREATING EXCESSIVE HEAT AND WEAR ON UNDERSIZED DISC BRAKES. VEHICLE PRESENTED WITH 69,000 ORIGINAL MILES. *TR

NHTSA ID
10607548
Incident
Apr 4, 2014
Mileage
69,000 mi
EngineSteering
Filed Feb 28, 2014

I WAS DRIVING MY VEHICLE AT 35 MPH WHEN I WENT OVER A SMALL POT HOLE ON FATHER HURLEY BLVD. MY RIGHT KNEE SMASHED AGAINST MY KEY RING ON THE FRONT DASH AREA. THEE CAR LOST IMMEDIATE POWER. I COULD NOT ACCELERATE OR STEER MY VEHICLE. I HAD TO SLOWLY COAST OVER TO THE SIDE OF THE ROAD UNTIL I CAME TO A COMPLETE STOP. VEHICLES AROUND ME HAD A DIFFICULT TIME AVOIDING ME SINCE THIS EVENT HAPPENED AS I WAS APPROACHING A LANE MERGING WITH MINE AS THEY EXITED A MAJOR FREEWAY. WHEN THE VEHICLE HAD COMPLETELY STOPPED I PUT ON MY HAZARD LIGHTS AND PUT IT IN PARK. I NOTICED THAT THE KEY WAS NOT FULLY ENGAGED IN THE IGNITION SO I PUSHED IT ALL THE WAY BACK INTO THE IGNITION AND TURNED THE KEY OVER. THE CAR IMMEDIATELY STARTED UP AND I WAS ABLE TO DRIVE HOME SAFELY. THIS IS THE 3RD TIME AN EVENT LIKE THIS (WHERE MY KNEE HAS BUMPED UP AGAINST THE KEY RING AND THE CAR LOST POWER) HAS HAPPENED IN MY HISTORY OF OWNING THIS VEHICLE. *TR

NHTSA ID
10566566
Incident
Feb 28, 2014
Steering
Filed May 19, 2009

TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT HAS HAD TO HAVE REPAIRS PERFORMED ON THE VEHICLE EVER SINCE THE TIME OF PURCHASE. SHE LOST CONTROL OF THE STEERING WHILE DRIVING VARIOUS SPEEDS. TWO MECHANICS STATED THAT THE STEERING RACK WAS DEFECTIVE. THE CONTACT PUT 18,000 MILES ON THE VEHICLE WITHIN TWO YEARS. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 110,000.

NHTSA ID
10269359
Incident
May 17, 2009
Mileage
94,000 mi
ElectricalEngineExterior lighting+1 more
Filed Jan 6, 2009

TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE LEAVING THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE TURN SIGNALS FAILED. THE FAILURE HAS OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE INTERMITTENT FAILURE. THE DEALER REPLACED THE UPPER AND LOWER HEAD GASKET SEAL, BUT THE FAILURE WAS NOT CORRECTED. THE RACK AND PINION FAILED AND WAS REPLACED IN 2006 AND AGAIN IN OCTOBER OF 2008. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 52,300.

NHTSA ID
10253988
Incident
Oct 1, 2008
Mileage
30,000 mi
SteeringSuspension
Filed May 29, 2006

HEARING POPPING NOISE IN THE FRONT SUSPENSION WHENEVER YOU MAKE A TURN IN THE VEHICLE AND THE REAR STABILIZING BAR IS BAD. BACK END SWINGS. *NM

NHTSA ID
10158484
Incident
May 23, 2006
Mileage
98,000 mi
Steering
Filed Aug 7, 2002

AFTER COMING TO A COMPLETE STOP, APPLIED GAS, VEHICLE WOULD NOT ACCELERATE. CONTACTED DEALER. TIE ROD BOLT HAD FALLEN OFF.*AKCONSUMER WAS ABLE TO MANUEVER THE VEHICLE TO A NEARBY GAS STATION. THE WORKER AT THE SERVICE STATION NOTICED THE LEFT FRONT TIRE WAS TURNED SIDEWAYS. THE VEHICLE WAS TOWED TO THE DEALER. CONSUMER ASKED FOR A REPLACEMENT BUT WAS TOLD THE ONLY RECOURSE WAS TO REPAIR IT. *JG

NHTSA ID
8015753
Incident
Jul 31, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .