ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 Honda CR-V
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 515 NHTSA owner-reported complaints for the 2002 Honda CR-V, most frequently naming the airbags, electrical and engine categories. 16 safety recalls have been issued covering this model year; 8 NHTSA investigations name it; and 256 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2014 | 2 | 357 |
| Apr 2014 | 1 | 358 |
| Jun 2014 | 2 | 360 |
| Jul 2014 | 2 | 362 |
| Aug 2014 | 3 | 365 |
| Sep 2014 | 2 | 367 |
| Oct 2014 | 2 | 369 |
| Nov 2014 | 5 | 374 |
| Dec 2014 | 3 | 377 |
| Jan 2015 | 2 | 379 |
| Feb 2015 | 10 | 389 |
| Mar 2015 | 20 | 409 |
| Apr 2015 | 15 | 424 |
| May 2015 | 7 | 431 |
| Jun 2015 | 4 | 435 |
| Jul 2015 | 6 | 441 |
| Aug 2015 | 9 | 450 |
| Sep 2015 | 1 | 451 |
| Oct 2015 | 2 | 453 |
| Nov 2015 | 4 | 457 |
| Jan 2016 | 1 | 458 |
| Mar 2016 | 1 | 459 |
| May 2016 | 1 | 460 |
| Jul 2016 | 4 | 464 |
| Sep 2016 | 1 | 465 |
| Feb 2017 | 3 | 468 |
| Mar 2017 | 2 | 470 |
| May 2017 | 1 | 471 |
| Jun 2017 | 1 | 472 |
| Jul 2017 | 2 | 474 |
| Aug 2017 | 1 | 475 |
| Oct 2017 | 2 | 477 |
| Nov 2017 | 2 | 479 |
| Dec 2017 | 2 | 481 |
| Jan 2018 | 2 | 483 |
| Feb 2018 | 2 | 485 |
| Apr 2018 | 1 | 486 |
| May 2018 | 2 | 488 |
| Aug 2018 | 1 | 489 |
| Feb 2019 | 3 | 492 |
| Apr 2019 | 1 | 493 |
| Jul 2019 | 2 | 495 |
| Aug 2019 | 1 | 496 |
| Sep 2019 | 1 | 497 |
| Oct 2019 | 1 | 498 |
| Sep 2020 | 1 | 499 |
| Oct 2020 | 1 | 500 |
| Feb 2021 | 1 | 501 |
| Mar 2021 | 1 | 502 |
| May 2021 | 2 | 504 |
| Mar 2022 | 1 | 505 |
| Jul 2022 | 1 | 506 |
| Aug 2022 | 2 | 508 |
| Nov 2022 | 1 | 509 |
| Jun 2023 | 1 | 510 |
| Sep 2023 | 1 | 511 |
| Oct 2023 | 1 | 512 |
| Feb 2024 | 1 | 513 |
| Apr 2024 | 1 | 514 |
| Apr 2026 | 1 | 515 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags14323.0%
- Electrical9315.0%
- Engine6510.5%
- Exterior lighting599.5%
- Interior & seats396.3%
- Driver assistance274.3%
- Brakes264.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
16 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Low Beam Headlights Stop Illuminating
This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data show that a complete low beam headlight circuit failure occurs in models with 2-bulb headlight systems (i.e., a single bulb on each side for high and low beam).Models with 2-bulb systems include MY 2002-2004 CR-V, 2003-2005 Pilot, 2001-2003 Civic, and 2003-2008 Element.Models with 4-bulb headlight systems (i.e., two bulbs on each side, one for high and one for low beam) have different electrical circuits for the headlights and do not experience the same failure mechanism as the 2-bulb system.MY 2000-2001 S 2000 models with 2-bulb high intensity discharge headlights also have different electrical circuits for the headlights and do not experience the same failure mechanism.Honda introduced the 4-bulb headlight system in CR-V in MY 2005, in Pilot in MY 2006, and in Civic in MY 2004.On March 29, 2012 Honda submitted a defect information report (DIR) to recall 554,428 vehicles, including MY 2002-2004 CR-V and MY 2003 Pilot.In the DIR, Honda stated that tension from the combination switch wiring harness to the electrical terminal for the low beam headlight circuit could cause a small amount of motion as the combination switch was operated.This motion, over time, can wear the surface of the terminal creating copper oxide, increasing electrical resistance, which may cause the terminal to melt within the harness connector.ODI continued its investigation, and on August 31, 2012 Honda submitted another DIR to recall an additional 820,789 vehicles.This report included the MY 2002 Civic vehicles which were not subject to a prior safety recall (04V-086) for headlights, all of MY 2003 Civic, and MY 2004-2005 Pilot.Honda's DIR advised that operation of the turn signal switch lever at high speed and/or with heavy force can cause movement between the combination switch body and the sub-harness wiring connector.This can cause wear and continued movement can create copper oxide, increasing electrical resistance, and potentially causing the terminal to melt within the harness connector. Please see both DIRs at http://www-odi.nhtsa.dot.gov/recalls/ under safety recall 12V-136 for complete details.Honda also provided additional information on the Element model, stating that it was not recalled due to it's very low failure rate.Honda sold 301,497 Element vehicles in the United States and received 17 reports, while ODI received one report (see VOQ 10395219).Honda's technical explanation for the low rate, which was submitted under request for confidentiality, is that the headlight switch, as installed in the Element, reacts differently to the forces applied to it as compared to the recalled models.See attachment for additional information.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The air bags were replaced but the SRS light stays on because of seal belt tensioner issues and it is not been repaired.
- NHTSA ID
- 11732178
- Incident
- Dec 29, 2024
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
- NHTSA ID
- 11584736
- Incident
- Nov 20, 2019
My front driver side seatbelt is not working properly and never has. I've had trouble getting it to roll into position instead it gets stuck outside the car door.When trying to find it to buckle up. When I unbuckle the seatbelt it Will not roll back into position and when I try to pull to get it to click onto I have trouble getting it to clasp. I've asked the Honda dealership if they could replace it for me without a charge they said no they could not. They suggested making a report and possibly getting special permission to replace it.
- NHTSA ID
- 11570157
- Incident
- Feb 3, 2024
The contact owns a 2002 Honda CR-V equipped with Primewell Tires, Tire Line: PF850, Tire Size: 205/70/R15, DOT Number: Y9CDCJTX. The contact stated that while his daughter was driving approximately 40 MPH, the rear driver's side tire became flat. While inspecting the tire it was discovered that the tire had develop a crack which extended from the sidewall to the top of the tire. The contact stated that the same failure had previously occurred with the rear passenger’s side tire. The cause of the failures was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The tire failure mileage was 20,000. The vehicle failure mileage was unknown. The VIN was not available.
- NHTSA ID
- 11549828
- Incident
- Oct 9, 2023
- Mileage
- 20,000 mi
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
- NHTSA ID
- 11542740
- Incident
- Sep 5, 2023
- Mileage
- 160,000 mi
Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
- NHTSA ID
- 11526401
- Incident
- Jan 1, 2008
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
- NHTSA ID
- 11491831
- Incident
- Nov 1, 2022
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
- NHTSA ID
- 11481248
- Incident
- Aug 4, 2022
- Mileage
- 178,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY
Service Bulletin - REVISION SUMMARY - Under WARRANTY CLAIM INFORMATION, a note was added. BACKGROUND Under severe conditions, water or other liquid may enter the driverâs window and reach the power window master switch on the door panel. Liquid in the switch can damage the switchâs printed circuit board (PCB), causing the switch to fail. In rare cases, the damaged PCB creates a short circuit that overheats the switch connectors and melts them, leading to a possible fire. All affected vehicles, even those previously repaired under S/B 12-067, must have the driver's power window switch replaced under the current recall.
AIR BAGS
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
AIR BAGS
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
AIR BAGS; EQUIPMENT
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement front passengers airbag inflator only.
AIR BAGS; EQUIPMENT
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement driver's airbag inflator only.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 118 | 0 | 0 | 46.4 |
| 2025 | 235 | 1 | 0 | 54.9 |
| 2024 | 374 | 2 | 1 | 57.5 |
| 2023 | 510 | 3 | 1 | 57.1 |
| 2022 | 248 | 3 | 2 | 64.6 |
| 2021 | 318 | 4 | 2 | 66.6 |
| 2020 | 343 | 7 | 2 | 67.2 |
| 2019 | 1,077 | 8 | 3 | 63.9 |
| 2018 | 2,112 | 5 | 3 | 62.6 |
| 2017 | 1,752 | 7 | 2 | 60.2 |
| 2016 | 389 | 3 | 1 | 60.2 |
| 2015 | 668 | 3 | 2 | 57.5 |
| 2014 | 585 | 1 | 2 | 48.8 |
| 2013 | 381 | 2 | 2 | 56.1 |
| 2012 | 400 | 3 | 3 | 61.5 |
| 2011 | 551 | 13 | 0 | 55.2 |
| 2010 | 480 | 15 | 0 | 53.7 |
| 2009 | 386 | 12 | 0 | 54.1 |
| 2008 | 960 | 11 | 0 | 51.1 |
| 2007 | 885 | 12 | 0 | 51.3 |
| 2006 | 398 | 13 | 5 | 63.1 |
| 2005 | 479 | 14 | 6 | 65.7 |
| 2004 | 501 | 13 | 7 | 67.5 |
| 2003 | 467 | 14 | 8 | 66.2 |
| 2002Viewing | 515 | 16 | 8 | 66.1 |
| 2001 | 142 | 1 | 0 | 47.4 |
| 2000 | 129 | 2 | 0 | 53.6 |
| 1999 | 127 | 3 | 0 | 47.3 |
| 1998 | 128 | 3 | 0 | 53.2 |
| 1997 | 108 | 2 | 0 | 48.8 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.