2024 Honda CR-V

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The headlights are reflective instead of projector headlights. When driving at night you can’t fully see the road ahead. I was turning and almost hit a pedestrian.

NHTSA ID

11766058

Incident

Sep 19, 2026

A county wide emergency alert broadcast a very loud alert received by my 2024 CRv's infotainment system. This caused a spike in the car's electrical power. This confused the Idle Stop System. This caused my car to stall in the middle of a left turn onto a heavily trafficked road ([XXX] in [XXX].) I was very lucky that the other cars in the intersection were able to stop, so ther was no collision in this particular case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765994

Incident

Sep 9, 2026

Felt like the gas petal got stuck and caused a crash all air bags depoyed no forward collision warning or breaking activated

NHTSA ID

11765722

Incident

Sep 18, 2026

The steering wheel vibrates at the exact moment the power steering warning light turns on while driving. We just bought the car from a dealership.

NHTSA ID

11765155

Incident

Sep 17, 2026

Vehicle: 2024 Honda CR-V I am reporting a longstanding steering safety concern that existed well before my recent accident. I first reported steering problems to an authorized Honda dealership when my vehicle had approximately 1,155 miles. I reported difficulty with the steering wheel returning to center and the steering grabbing to one side. I subsequently returned to Honda multiple times for steering-related concerns. At approximately 2,121 miles I reported the vehicle pulling left or right on the highway. At approximately 4,910 miles I again reported pulling and a sensation that the steering wheel was pulling by itself. At approximately 5,693 miles I reported that the vehicle would move to the right at highway speed and required constant steering correction. At approximately 15,754 miles, I reported that the steering felt very tight and that two hands were necessary because of the high steering effort. At approximately 25,468 miles, after I reported that the steering was sticking, the steering gearbox/power-steering rack was replaced. I subsequently continued experiencing steering-related issues and returned for additional service. Most recently, at approximately 34,603 miles, I again reported tight steering, pulling to the right and shaking at highway speeds. On September 04, 2026, at approximately 38000 miles, while driving in wet conditions, I was involved in a loss-of-control/hydroplaning accident. During the event I was driving in traffic and following other vehicles, I was maintaining control of my vehicle with both hands on the steering wheel. During the incident, I suddenly noticed that the vehicle began pulling or steering sharply to the right, despite my efforts to maintain the vehicle's direction. As I attempted to correct the vehicle's direction and steer to the left, I experienced significant resistance in the steering, and the steering became unusually difficult to turn to the left. I was unable to regain proper directional control of

NHTSA ID

11763608

Incident

Sep 4, 2026

2024 Honda CR-V Hybrid Sport, bought new April 2024, still under 3yr/36k warranty. All four original tires (235/60R18) hit the wear indicators at about 23,000 miles, worn most at the inner shoulder. Serviced only at the selling Honda dealer with no missed intervals. Tires rotated at 5,450, 14,256 and 19,746 miles. Dealer performed a four wheel alignment at 14,256 miles. Pressures kept at door jamb spec. Never driven hard, off road, overloaded or towed with. Safety concern: the dealer documented a tire condition inspection at 19,746 miles on 06/09/2026, when tires were about 3,250 miles from the wear bars. They recommended an alignment but did not recommend tire replacement, did not disclose tread depth, and gave no warning the tires were near end of life. I kept driving at highway speed unaware tread was marginal, increasing hydroplaning and loss of control risk in wet conditions. The wear rate is abnormal for a vehicle maintained on schedule and aligned at 14,256 miles. The dealer said alignment now reads acceptable and refused to diagnose the cause. The General Manager declined assistance. American Honda reviewed it at district level and authorized nothing. No explanation was given. Honda TSB 20-081, Rapid Rear Tire Wear, names rear alignment as the cause on 2017-2020 CR-V and 2020 CR-V Hybrid. Many 2023-2024 CR-V Hybrid owners report original tires finished at 13,500 to 25,000 miles. Requesting investigation into premature and uneven tire wear on 2023 and later CR-V and CR-V Hybrid, including rear suspension geometry and factory alignment spec. No crash, fire or injury.

NHTSA ID

11762730

Incident

Sep 4, 2026

Sudden unexpected acceleration while pulling into a parking spot.

NHTSA ID

11762675

Incident

Sep 8, 2026

I own a 2024 Honda CR-V EX-L with approximately 59,628 miles. While driving the vehicle, multiple warning lights began flashing on the dashboard. At the same time, the vehicle became difficult to drive and did not feel as though it was operating normally. I was concerned for my safety because the problem occurred while the vehicle was being driven. The vehicle was taken to two different authorized Honda dealership for diagnosis. I was informed that the fuel injectors had failed and needed to be replaced. The dealership quoted approximately $2,500 for the repair and told me that the fuel-injector failure was considered normal “wear and tear.” I am concerned that fuel injectors would fail on a 2024 Honda CR-V with only approximately 59,628 miles. I am particularly concerned because the failure was accompanied by multiple dashboard warning lights and made the vehicle difficult to drive. I believe this issue should be investigated as a potential safety defect because a fuel-injector failure that affects the vehicle's drivability could create a dangerous situation while the vehicle is being operated. I have contacted American Honda Motor Co. regarding the issue and requested that Honda review the fuel-injector failure for applicable warranty, emissions-warranty, service campaign, or goodwill coverage.

NHTSA ID

11761818

Incident

Aug 15, 2026

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop of Integrated Driver Support System) is stored, and the driver information display may issue a warning message instructing the driver to clean the millimeter-wave radar surface.