2024 Honda CR-V

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Was drive down a 3 lane road when all kinds of error message/lighs/indicators lit up the dash board. Eventually the vehicle lost power (No go power) and I ended up coasting to a very slow speed. I then tried to get out of the lane with my emergence lights flashing by turning left to try and get off the road at an intersection. Another vehicle then crashed into me causing serious damage but no injuries. NOT GOOD.

NHTSA ID

11776067

Incident

Nov 5, 2026

When the gasoline engine attempted to start, the engine jerked violently and then failed to start. A notice briefly displayed on the dashboard stating, "Power system temperature high. Power may be reduced." The vehicle continued to run on battery power. This occurred several times during a one-hour period when the car attempted to recharge the hybrid battery. The vehicle was being driven in town and had been turned off and on a few times. I took the vehicle to the dealership because I had limited battery range left, but the technicians could not replicate the issue. This first occurred a couple of months ago. The vehicle had been performing normally until last night, when the engine jerked and the warning popped up on the dashboard once again before the vehicle returned to driving normally.

NHTSA ID

11775969

Incident

Jul 10, 2026

Problem 1: Windshield wipers do not more far enough to the left A-pillar. Rain accumulates in a large area along the A-pillar and creates a large blind spot while turning left. The wiper also drags the rainwater back toward the right making the blind spot ever wider. Problem 2: Windshield washer fluid doesn't reach the entire windshield, particularly the passenger side. Fluid only comes out at the top of the wiper stroke, so the wiper wipes dry windshield. The spray arrives late, sometimes when the wipers are already nearly vertical. Fluid collects along left edge of the windshield instead of distributing across the glass. The wipers begin sweeping before enough fluid has reached the windshield. Dirt and bugs get smeared rather than cleaned off. The passenger side gets sprayed only along the bottom path of the wiper. There is no spray nozzle for the entire outer half of the wiper. The entire field of view of the passenger side is blurry and not clean. This is a terrible design and a horrible safety issue! Please make Honda recall the wipers and issue a redesigned system.

NHTSA ID

11774970

Incident

Oct 31, 2026

While driving at approximately 50mph the vehicle abruptly and aggressively applied the brake despite there being no vehicles, pedestrians, or any other objects in its path. The red braking display appeared on the dashboard. After the abrupt braking I was able to resume accelerating as normal. This could have caused a serious collision. The vehicle is scheduled to be inspected at the local Honda dealership service department on 10/31. There were no warning lamps just prior to the incident. However, in mid September the vehicle displayed multiple warnings and had to be taken to the dealership service department. They diagnosed the problem being related to low coolant, but weren’t completely certain that was the issue.

NHTSA ID

11774323

Incident

Oct 27, 2026

clicking sound coming from steering wheel when not turning wheel

NHTSA ID

11771104

Incident

Sep 30, 2026

The contact owns a 2024 Honda CR-V. The contact stated that while driving, the check engine warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the warning lights were reset prior to a diagnostic test and the vehicle could not be diagnosed. The contact stated that while her husband was driving 60 MPH, the failure reoccurred. The vehicle was taken back to the dealer, where the spark plugs and an ignition coil in cylinder #1 was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where the valve springs were inspected and adjusted as per the manufacturer's specs; however, there was a misfire during a test drive. The dealer determined that the fuel injectors needed to be replaced. The contact associated the failure with a TSB for fuel injector failures on previous model years. The contact was concerned that the dealer intentionally performed inadequate repairs prior to providing the correct diagnosis. The manufacturer was notified of the failure by phone, and a case was filed for goodwill assistance. The contact was awaiting a resolution. The failure mileage was approximately 77,000.

NHTSA ID

11769622

Incident

Aug 15, 2026

Mileage

77,000 mi

I have experienced this 2 times once in late august early September of this year 2026 and on [XXX] I was making a left turn onto a street in Long Beach, CA in-between [XXX]. I was going under 25 miles and did not have cruise control or the driver assist for lane steering on and as soon as I started to make a left the vehicle abruptly stopped causing the upper half of my body to jerk forward hurting my lower back again and now I have slight headaches waking up in the morning again since then. Its like the vehicle sensed there was a vehicle in front of me, parked cars on the street or passing by me going in the opposite direction, and the automatic break came on as if I was going to be in a collision which I wasn't. Again, I didn't use the steering assistance in the vehicle, because I stopped using it after the first incident occurred. The second time, [XXX] I was going to slow for cruise control to be on, so I'm not sure why this mechanism even was active unless it's just a built-in feature. Nevertheless, built-in or not, it malfunctioned injuring me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11768928

Incident

Oct 2, 2026

The contact owns a 2024 Honda CR-V. The contact stated that the carpet was lifting where the floor mat connected to the retention hooks near the driver's side door panel. The vehicle was taken to the dealer, where it was determined that the carpet needed to be replaced; however, the repair was not covered under warranty. The vehicle was taken back to the dealer, where the carpet was replaced twice; however, the failure recurred with the carpet sliding down from underneath the dashboard, shifting away from the door seal and retention hooks. The vehicle was taken to the dealer, where the failure was confirmed, and the carpet was repositioned, but the driver's side seat sliding mechanism became stuck. The dealer determined that the driver's seat motor had failed and it was replaced. The carpet failure persisted and continued sliding down near the pedals. The vehicle was taken to a second dealer, Norm Reeves Honda Superstore West Covina (1840 E Garvey Ave S, West Covina, CA 91791), where an inspection revealed that the driver's side kick panel was loose and not properly secured, and the first dealer had attempted to repair the carpet by using a staple to attach it to the firewall, possibly causing the carpet to rip apart. The contact was referred to the first dealer, who stated that the district manager had not approved the repair because the vehicle was out of warranty. The manufacturer was notified of the failure by phone, and four separate reports were filed. The failure mileage was approximately 10,060.

NHTSA ID

11768055

Incident

Feb 15, 2025

Mileage

10,060 mi

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.