2025 Honda CR-V

I am filing this complaint regarding the sunroof glass on my 2025 Honda CR-V, VIN [XXX]. On XXX, while I was driving on the interstate at highway speed, I heard a loud pop/combustion-like sound. I immediately pulled over and discovered that the sunroof glass had shattered and fallen inward into the vehicle. I did not see any object, rock, or debris strike the sunroof before it shattered. There was no known impact that I could identify. The glass appeared to fail suddenly while the vehicle was being driven. I am concerned because a sunroof unexpectedly shattering while traveling at highway speed could create a safety hazard for the driver and passengers and could cause the driver to become startled or lose control of the vehicle. The vehicle had approximately 27,875 miles at the time of the incident. The vehicle’s in-service date was XXX. I contacted Honda regarding the damage, but the warranty claim for the window/sunroof glass was denied. I am requesting that NHTSA document this incident and review whether there is a potential safety defect involving sunroof glass on 2025 Honda CR-V vehicles. I have photographs of the shattered sunroof and can provide additional documentation regarding the vehicle, Honda’s warranty determination, and the incident if requested. I am aware of other reports involving 2025 Honda CR-V sunroofs shattering unexpectedly, which is another reason I believe this incident should be documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766479

Incident

Sep 22, 2026

While driving on a highway, the vehicle suddenly lost power and could no longer maintain highway speed. It entered a reduced power mode, flashed multiple errors, and was pulled over to the shoulder and stopped. My pregnant wife, who was in the car by herself, was then stuck in a hot car on a dangerous elevated spot on a highway with high-speed traffic close by and on a limited shoulder. It had to be towed to a dealership. The dealership diagnosed a misfire in cylinder 2. The technician removed the spark plugs and found them fouled with oil, primarily one plug. Using a borescope, the technician inspected all cylinders and found a crack across the piston in cylinder 2. A head gasket failure was initially suspected but was ruled out. The oil was drained and inspected, and no metal debris was found in the drain pan. The failure was confirmed by the dealership, and a warranty claim was submitted to and approved by the manufacturer. The approved repair covers replacement of the piston, rings, rod bearing, and head gasket for cylinder 2 only, rather than the short block originally recommended by the technician. The dealership stated that root cause cannot be determined without engineering analysis of the damaged parts, which are to be sent to the manufacturer for review after the repair is complete. The damaged components are available for inspection. The vehicle had approximately 16,000 miles at the time of failure and was purchased new approximately 15 months prior. Complete loss of engine power and the inability to maintain speed in highway traffic created a substantial risk of being struck from behind.

NHTSA ID

11764767

Incident

Sep 6, 2026

Driving on main road (not highway), no rain or other adverse conditions. Automatic Braking System unexpectedly engaged (hard brake). There was no reason for this to happen and could have caused a serious accident if we had been on the highway. Why is there not a recall? I have seen several complaints online at [XXX] for this same year & model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764740

Incident

Sep 16, 2026

The factory hood anti-flutter adhesive (NVH mastic) separating the inner hood support frame from the outer sheet metal skin has failed and unbonded. As a result, the outer hood skin flexes, vibrates, and flutters severely at highway speeds, creating a distraction and posing a potential risk of structural latch or hood fatigue failure over time.

NHTSA ID

11763699

Incident

Sep 11, 2026

I am reporting a severe factory design defect regarding water intrusion into the EVAP emissions system on my 2025 Honda CR-V Hybrid (VIN: [XXX]) After driving home in a normal rainstorm, the vehicle threw diagnostic trouble code P24C0 (EVAP system leak detection pump switching valve stuck ON). The authorized Honda dealership diagnosed the issue as "water intrusion" and charged me an out-of-pocket fee. The dealer's official service invoice explicitly states that the water intrusion occurred from "driving through a puddle." Driving through a standard road puddle or driving in a rainstorm constitutes standard, expected, and necessary vehicle operation. The EVAP canister is a federally mandated emissions component that must legally remain sealed against atmospheric leaks. Because normal road moisture can bypass factory shielding and flood or damage this critical component, it represents a clear engineering and manufacturing defect in sealing and part placement, rather than owner negligence. Honda is systematically denying factory warranty coverage to owners for this specific issue by labeling normal road rain as "outside environmental damage." This leaves drivers facing thousands of dollars in unfair repair bills for a design vulnerability. I am requesting that NHTSA investigate this systemic issue to force a formal safety recall or Technical Service Bulletin (TSB) ensuring retroactive reimbursement and a corrected undercarriage shield design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11761996

Incident

Sep 3, 2026

the CMBS, auto braking system is engaging and BRAKING my car for no reason. For example, driving 70mph on turnpike, it engaged on a dry road, clear day with no other cars or items in front of me. VERY dangerous. vehicles behind me could have crashed into me. happened at least 2 more times on 35/40mph with NOTHING on road. the only thing i can do is disengage it EVERY single time i start the engine. Took to my Moon Township dealer who said it can happen and sent me home. THIS IS UNACCEPTABLE.

NHTSA ID

11761801

Incident

Aug 8, 2026

The contact owns a 2025 Honda CR-V. The contact stated that while driving at an undisclosed speed in cold weather, the windshield wiper was activated, but the windshield wiper fluid failed to disperse and the windshield wiper failed to engage immediately. The vehicle was taken to the dealer and a second dealer, Hamilton Honda (655 US-130, Hamilton Township, NJ 08691); however, the vehicle was not diagnosed or repaired. The contact sent a letter to the manufacturer to notify them of the failure, and a case was filed. The failure mileage was approximately 15,000.

NHTSA ID

11761270

Incident

Apr 1, 2025

Mileage

15,000 mi

The contact owns a 2025 Honda CR-V. The contact stated that while driving at an undisclosed speed, the brakes independently activated, and the vehicle stopped. The driver's and steering wheel air bags unexpectedly deployed. In addition, the contact stated that there was no impact to the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000.

NHTSA ID

11761106

Incident

Aug 14, 2026

Mileage

18,000 mi

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop of Integrated Driver Support System) is stored, and the driver information display may issue a warning message instructing the driver to clean the millimeter-wave radar surface.