SUSPENSION:CRITICAL FASTENERS
2025 Hyundai Ioniq 5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “park outside” advisory affecting this model year.
Campaign 25V482000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 285 NHTSA owner-reported complaints for the 2025 Hyundai Ioniq 5, most frequently naming the electrical, fuel system and powertrain (other) categories. 9 safety recalls have been issued covering this model year; and 40 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2025 | 1 | 1 |
| Apr 2025 | 2 | 3 |
| May 2025 | 2 | 5 |
| Jun 2025 | 3 | 8 |
| Jul 2025 | 6 | 14 |
| Aug 2025 | 8 | 22 |
| Sep 2025 | 2 | 24 |
| Oct 2025 | 11 | 35 |
| Nov 2025 | 12 | 47 |
| Dec 2025 | 18 | 65 |
| Jan 2026 | 49 | 114 |
| Feb 2026 | 68 | 182 |
| Mar 2026 | 40 | 222 |
| Apr 2026 | 17 | 239 |
| May 2026 | 17 | 256 |
| Jun 2026 | 11 | 267 |
| Jul 2026 | 10 | 277 |
| Aug 2026 | 8 | 285 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical21852.5%
- Fuel system6315.2%
- Powertrain (other)5613.5%
- Driver assistance419.9%
- Engine184.3%
- Steering41.0%
- Brakes41.0%
- Airbags30.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
SEAT BELTS:FRONT:RETRACTOR
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I started the car and got the warning "check electric vehicle system." The car then lost power. It would only go 27mph with the accelerator pedal pushed all the way to the floor. My safety was at risk because my car was not responding appropriately to driver input. The car is at the dealership as it is undriveable in this condition. This is the second incident with this vehicle within 6 months.
- NHTSA ID
- 11756602
- Incident
- Aug 12, 2026
When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flashes on dash where you usually see the camera monitoring right side of car that feature is impaired. I have had at dealership twice and while the technician knows its an issue there's nothing they can do without Hyundai's decision to correctly fix with software update. I am over 6' tall and where glasses, two things I can't change.
- NHTSA ID
- 11756527
- Incident
- Aug 12, 2026
My 2025 Hyundai Ioniq 5 experienced a complete and sudden loss of drive power at high speed, generating open fault code DTC P1A9096 (Internal ICCU Failure) [24V-204]. This failure completely matches the component and safety hazard profile under active Federal Safety Recalls 24V-204 and 24V-868 [24V-204].The vehicle was repaired at an authorized retail facility, Hyundai of El Cajon. The facility's un-finalized pre-invoice explicitly verified the ICCU failure code but deliberately omitted the federal safety recall context, routing the mechanical intervention under an internal manufacturer 'TSB 24-EV-004H' to hide the defect from consumer safety databases [24V-204].This represents a deceptive administrative effort to under-report active federal safety recall failures on newer model inventories across the E-GMP platform architecture [24V-204]. I am requesting a formal safety defect enforcement review into the manufacturer's regional reporting data.
- NHTSA ID
- 11756375
- Incident
- Jul 18, 2026
The vehicle was released to me as repaired by an authorized Hyundai dealer earlier the same day. While driving home, the vehicle entered reduced-power/turtle mode and lost propulsion capability. This is the third failure of the electrical/propulsion system in under three months on a vehicle less than one year old, and it occurred within hours of a warranty repair.
- NHTSA ID
- 11754835
- Incident
- Aug 4, 2026
While driving at 65–70 mph in rain, the vehicle emitted a repeated audible alarm from beneath the rear seat, then suffered a complete loss of motive power at highway speed. No warning light, message, or indicator appeared on the instrument cluster at any point. The vehicle was taken to an authorized Hyundai dealer the following day.
- NHTSA ID
- 11754834
- Incident
- Jul 30, 2026
While operating the vehicle, the instrument cluster displayed a “Check electric vehicle system” warning with a red vehicle-with-exclamation icon. The vehicle failed to charge when plugged in; state of charge was 90%. The vehicle was towed via Bluelink to an authorized Hyundai dealer. No prior issues and no damage history.
- NHTSA ID
- 11754831
- Incident
- May 15, 2026
Check electric system popped up. DTC: P1AD300 Critical hybrid/ev battery system fault involving abnormal cell voltage deviation 9,902 miles
- NHTSA ID
- 11754271
- Incident
- Jul 25, 2026
SAFETY DEFECT REPORT: 2025 HYUNDAI IONIQ 5 HIGH-VOLTAGE BATTERY FAILURE On Sunday, July 5, 2026, at approximately 24,000 miles, the vehicle suddenly displayed a critical dashboard safety alert notifying me of an electrical propulsion failure and explicitly instructing me not to drive the vehicle. The sudden failure entirely disabled the vehicle's driving power and compromised its operational safety. The vehicle was removed from my possession via a flatbed tow on Wednesday, July 8, 2026, and delivered to Southern States Hyundai. On July 11, 2026, the dealership service technicians diagnosed a total high-voltage traction battery pack failure. The dealer opened Repair Order 9651579, and Hyundai Corporate approved a full warranty replacement of the $28,000 battery system. The vehicle remained out of service due to this safety defect for 21 cumulative days until the component replacement was completed on July 29, 2026.
- NHTSA ID
- 11754142
- Incident
- Jul 5, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU Fuse Replacement has been extended to 15 years/ 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
ELECTRICAL SYSTEM
Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. Technical Service Bulletin (TSB) 26-01-046H provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drainage.
ELECTRICAL SYSTEM
Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. This bulletin provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drainage.
ELECTRICAL SYSTEM
Some IONIQ 5 (NEA EV) vehicles may exhibit a no START/READY condition when pressing the START/STOP Button (SSB). This bulletin provides the procedure to inspect for the START/READY condition, and if needed, replace the Body Domain Control (BDC) module.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.