ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
2023 Hyundai Ioniq 5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “park outside” advisory affecting this model year.
Campaign 26V432000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 384 NHTSA owner-reported complaints for the 2023 Hyundai Ioniq 5, most frequently naming the electrical, powertrain (other) and fuel system categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 46 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2023 | 5 | 5 |
| Apr 2023 | 1 | 6 |
| May 2023 | 13 | 19 |
| Jun 2023 | 15 | 34 |
| Jul 2023 | 17 | 51 |
| Aug 2023 | 9 | 60 |
| Sep 2023 | 2 | 62 |
| Oct 2023 | 5 | 67 |
| Nov 2023 | 5 | 72 |
| Dec 2023 | 4 | 76 |
| Jan 2024 | 4 | 80 |
| Feb 2024 | 8 | 88 |
| Mar 2024 | 10 | 98 |
| Apr 2024 | 8 | 106 |
| May 2024 | 7 | 113 |
| Jun 2024 | 3 | 116 |
| Jul 2024 | 6 | 122 |
| Aug 2024 | 6 | 128 |
| Sep 2024 | 5 | 133 |
| Oct 2024 | 5 | 138 |
| Nov 2024 | 4 | 142 |
| Dec 2024 | 4 | 146 |
| Jan 2025 | 11 | 157 |
| Feb 2025 | 14 | 171 |
| Mar 2025 | 25 | 196 |
| Apr 2025 | 16 | 212 |
| May 2025 | 11 | 223 |
| Jun 2025 | 10 | 233 |
| Jul 2025 | 3 | 236 |
| Sep 2025 | 2 | 238 |
| Oct 2025 | 7 | 245 |
| Nov 2025 | 5 | 250 |
| Dec 2025 | 13 | 263 |
| Jan 2026 | 30 | 293 |
| Feb 2026 | 39 | 332 |
| Mar 2026 | 25 | 357 |
| Apr 2026 | 13 | 370 |
| May 2026 | 3 | 373 |
| Jun 2026 | 4 | 377 |
| Jul 2026 | 6 | 383 |
| Aug 2026 | 1 | 384 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical27049.2%
- Powertrain (other)7213.1%
- Fuel system6712.2%
- Driver assistance427.7%
- Engine376.7%
- Brakes234.2%
- Exterior lighting81.5%
- Tires & wheels61.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Loss of Motive Power
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety. **Vehicle Information** * Purchased XXX, 36,662 miles * Clean inspection and no accidents per Carfax **Incident Timeline – XXX** Between 6:00 and 6:30 PM, while traveling northbound on [XXX] just past the [XXX] exit in [XXX], the vehicle struck a white piece of road debris that appeared flat, similar to Styrofoam (video available). There was no immediate loss of vehicle function. [XXX] The vehicle was then moved to the driveway for inspection after a low coolant warning appeared. Damage to the underside near the driver's side and observed blue coolant leaking from the area. The coolant reservoir under the hood was empty. Based on online guidance advising against driving a vehicle with a coolant leak, we decided to leave the vehicle parked in our garage overnight and arrange a flatbed tow to a Hyundai dealership the following day. The garage door was closed, and the vehicle was **not charging**. At approximately 8:10 PM, a burning smell was detected inside the home. Upon opening the door between the house and garage, smoke was observed. The family immediately evacuated, and XXX was called at 8:12 PM. The fire department arrived at approximately 8:18 PM and found the garage filled with smoke. At 8:30 PM, firefighters removed the vehicle from the garage. At 8:35 PM, flames were observed beneath the vehicle. Firefighters applied water directly to the fire until 11:00 PM, after which the vehicle was removed. [XXX] [XXX] [XXX] Manufacturer was contacted; denies any liability due to debris. However, we believe inadequate safety design contributed, including soft protection shield and poor location of coolant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11755141
- Incident
- Jul 2, 2026
The ICCU malfunctioned. Safety impaired because it likely impacted the ADAS, which concurrently failed. Yes, the problem has been inspected and confirmed by a dealer.
- NHTSA ID
- 11752509
- Incident
- Jul 18, 2026
There is a yellow air bag (SRS) safety restraint critical wire harness underneath the seats and it's loose and hanging down touching the floor with lots of slack, very easy for a water bottle or any object to roll under there and pull it loose, which would disable a critical passenger safety system. This issue is reported by many drivers including myself, photos attached are from multiple people's experiences with this issue.
- NHTSA ID
- 11751523
- Incident
- Jul 20, 2026
The vehicle repeatedly displays a "Stop Vehicle and Check Brake System" warning together with an ABS warning, accompanied by a loss of normal braking response. On XXX, while driving at approximately 60 mph on I-85 northbound near Exit XXX in [XXX], the warnings appeared and the brakes did not respond normally. I was maintaining a substantial following distance, and the braking system restored itself before I reached the point of needing to brake hard, so no crash or injury occurred. Had hard braking been required in that window, I do not believe the vehicle would have stopped as commanded. This is a recurring fault. The vehicle, purchased certified pre-owned and still under the Hyundai factory warranty, has been taken to the dealer (Ed Voyles Hyundai, [XXX]) three times for the same condition. On the first visit the Integrated Electronic Brake (IEB) unit was replaced; on the second, the Smart Junction Box was replaced; on the third, the dealer removed an aftermarket tracking device wired to the data link connector and referenced Hyundai TSB 24-GI-011H, representing the problem as corrected. The braking-loss event on XXX occurred after that repair. The vehicle has been out of service approximately 30 days total. Because the failure is an intermittent loss of braking response at highway speed, I consider it a serious safety hazard and no longer drive the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11750932
- Incident
- Jul 15, 2026
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving at higher speeds occasionally, the vehicle suddenly lost motive power. The "Smart Smooth Cruise Control Conditions Not Met" warning message was displayed on the instrument panel. The contact restarted the vehicle as a temporary fix; however, the failure recurred. The vehicle was taken to a local dealer where it was diagnosed with an unknown electrical failure. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the same local dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
- NHTSA ID
- 11749330
- Incident
- Apr 21, 2026
- Mileage
- 47,000 mi
Rear hatch window spontaneously shattered for no apparent reason. Car was parked in a Florida parking lot, no use of rear hatch and no use of rear defroster. I understand there is a potential class action lawsuit for the Ioniq 5 model years 2022-2025 for this problem.
- NHTSA ID
- 11748404
- Incident
- Jul 4, 2026
The ioniq 5 highway driving assist, which steers the car and keeps it centered in the lane, will disengage without clear warning - the small green steering wheel icon (which is at the top of the dash cluster) simply becomes grey and blinks, but there's no audible chime to indicate that the car has disengaged the steering assist. I have had multiple times on the highway where it disengaged and I don't notice (because I am looking at the road, not the dash) and one time on the highway it disengaged during a turn and hit the rumble strip, causing me to swerve back onto the road. My hands were on the steering wheel and I was paying full attention, but I was expecting the car to handle the turn, and it just disengaged without me noticing. Had there been another car in the middle lane or I reacted slower, it's likely a crash would have occurred. This has been documented as well on Reddit and confirmed by multiple owners, who have mentioned they have disclosed to the manufacturer: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11748381
- Incident
- Jul 5, 2026
I have a 2023 Hyundai Ioniq 5 Limited and had the ICCU "popped" (failed) which took about two weeks to replace. This time we were lucky that in happened at our home but had we been driving the car would it would have completed died. We regularly drive from from [XXX] to [XXX] were there are large section of [XXX] with no cell service. Meaning potentially walking for miles in extreme heat or cold. Hyundai right now seems only interested in continuously replacing the part rather than actually fixing the route cause, making it so the car is not trustworthy or safe to drive long distances. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11747025
- Incident
- Jun 14, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU Fuse Replacement has been extended to 15 years/ 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
ELECTRICAL SYSTEM
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in Technical Service Bulletin (TSB) 26-BE-010H to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement. Please note that any vehicles under 15 years/180,000 miles are covered by this TSB, even if vehicle is within High Voltage Warranty of 10 years/120,000 miles.
ELECTRICAL SYSTEM
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
ELECTRICAL SYSTEM
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in this bulletin to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.