2025 Hyundai Tucson

There is a control knob on the left side of the steering wheel that is used to navigate the instrument cluster menu, and buttons on the right side of the steering wheel that control the volume. Occasionally, when I move the left-side control knob upward to navigate the instrument cluster menu, the volume unexpectedly increases instead. I suspect this may be a software-related issue. However, since the problem occurs intermittently, it is difficult for the service center to reproduce the issue during an inspection.

NHTSA ID

11775743

Incident

Oct 5, 2026

We were driving 10-15 mph on a local road approaching a red light. The brakes stopped working so we couldn't stop at the red. When we pressed the brakes more, we had unintended acceleration and had to go on the sidewalk to avoid cars. Then had to swerve and zigzag to avoid cars coming out of an intersection and oncoming traffic. We were going around 60 mph while pressing the brake. It was horribly dangerous for us and others. We hit signs and poles for avoid cars and sustained significant damage to the car. The manufacturer states the recorder does not show anything prior to the sudden acceleration. It only confirms that the brake was being used and not the gas, as we had already known. Contrary to what they report, the emergency braking system is not what helped us as it did not work as intended. Driver ended up putting the car in neutral when we got away from traffic, and that is how we were finally able to stop. Since we don't have a dependable assessment from the investigation, we are guessing this was a computer/electrical malfunction.

NHTSA ID

11775477

Incident

Sep 16, 2026

On Thursday night, XXX, my [XXX] son was operating the vehicle under normal highway driving conditions in [XXX]. He was driving in the left-hand passing lane with adaptive cruise control (ACC) and lane following assist (LFA) system activated. Without warning or driver input, the vehicle's adaptive ACC with LFA system malfunctioned, the car drifted to the left, overriding driver control. This unexpected system intervention caused the car to veer entirely off the left side of the highway into the grass and woods, where it struck trees and flipped over. The crash was severe enough to trigger full airbag deployment. The vehicle's integrated BlueLink system automatically activated upon impact, initiating an emergency call to dispatch an ambulance and local police to the scene. My son survived without any major physical injuries, but the vehicle is heavily destroyed. The XXX State Police - Stroudsburg has documented this under case number XXX. I have followed all servicing guidelines on this one year old car and downloaded all software updates as received. I see that this model year has a history of automated system faults, and this left hand malfunction directly caused a severe rollover accident. I have asked Hyundai to download the Event Data Recorder (EDR) data and preserve it before the vehicle is altered or dismantled. I have also informed my Geico insurance appraiser to preserve the data and coordinate with Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775035

Incident

Oct 29, 2026

While driving, the digital instrument cluster on my 2025 Tucson Hybrid Limited goes completely black and displays only "NO SIGNAL" in red, along with multiple warning lamps (AFS, ABS, EPB, airbag/brake indicators). The speedometer, fuel gauge, gear position and all driver information disappear while the vehicle is moving. This happened multiple times - recent was on Thu, Oct 29, 2026.

NHTSA ID

11774647

Incident

Oct 29, 2026

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving, the front and rear-view camera displayed a green screen. The vehicle was taken to a dealer where it was diagnosed and the contact was informed that the rear camera and head unit had failed and needed to be replaced and the computer software needed to be updated; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,400.

NHTSA ID

11774415

Incident

Oct 1, 2025

Mileage

6,400 mi

I was driving home tonight and while driving the car lost all power on the full screen and headlights. This is the second report of the same problem. It was like a blackout at two o clock in the morning. I couldn’t see the speed and the lights went out. It did come back on in immediately.

NHTSA ID

11773459

Incident

Oct 25, 2026

On July 17, I took my vehicle to Hyundai of Venice due to a safety recall of the automated emergency brake, the dealership told me that they had fixed the recall. On October 10 when I returned for service, I again notified them that the safety features such as the automated emergency brake and the Forward collision warning were not working. They ignored me again. Then on October 21, 2026, I was driving my mother to run an errand before her doctors appointment as I was pulling into a parking spot going no more than 3 mph. The safety features were still not working and I scratched the vehicle on the left of me which was empty. I then stopped the car, got out and took pictures of the license plate and of the scratch, and then looked at my front bumper and saw that I was also scratched, my mother, and I went into the supermarket to speak to the manager and attempt to call for the police, but then my mother noticed their brake lights were on and people were in the car so we hurried out to notify them that we had scratched their car by accident, I gave my insurance information and my mother gave her telephone number and after her doctors appointment, I contacted my insurance company to notify them of the issue. My concern is that I notified Hyundai of Venice twice about this issue, but due to my autism, I feel that they ignored me, and this small accident could have been avoided if they had checked that my safety features on this new vehicle were all fully functional.

NHTSA ID

11773325

Incident

Oct 21, 2026

When shifting into reserve, a green screen appears. I have to put my car back in to park and then reverse to get my back up camera to start working again. It doesn’t happen all the time but since my last software update, it has been happening more frequently.

NHTSA ID

11773073

Incident

Oct 17, 2026

Some Tucson (NX4A) vehicles may have an inoperative outside tailgate switch due to an internal short. This bulletin provides instructions to replace the tailgate handle assembly.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digital Key 2 premium causing repeated wakeup of the vehicle. This bulletin provides instructions to perform software updates for the Ultra-Wide Band (UWB) and Body Domain Control (BDC) modules.