RoadVitals

2024 Hyundai Tucson

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 25V893000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
104
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 18, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
7 injuries, 0 deaths reported

Overview

Our database contains 104 NHTSA owner-reported complaints for the 2024 Hyundai Tucson, most frequently naming the driver assistance, electrical and brakes categories. 4 safety recalls have been issued covering this model year; and 53 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V893000NHTSA advisory: park outside

TRAILER HITCHES

Dec 18, 2025
51,587 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
The risk: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
The remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.
Hyundai Motor AmericaManufacturer number 290View on NHTSA.gov

STEERING:ELECTRIC POWER ASSIST SYSTEM

Jun 5, 2024
795 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
The risk: A loss of power steering assist can increase the risk of a crash.
The remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Hyundai Motor AmericaManufacturer number 261View on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Aug 4, 2023
30 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
The remedy: Dealers will inspect and replace the tire and loading information label, as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 247.
Hyundai Motor AmericaManufacturer number 247View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Nov 5, 2026

My 2024 hyundai tucson is phantom braking. This is a know problem and there is a recall and fix for the 2025 and 2026s but not the 2024s, even though it is occurring in the 2024s. This means the car suddenly and unprompted full-force brakes at highway speeds. We almost got rear-ended on I-25 in Colorado. This has happened many times and it is dangerous. Thankfully we have avoided an accident, but it is documented to have caused accidents for other Tucson owners.

NHTSA ID
11776066
Incident
Jan 4, 2025
Driver assistance
Filed Nov 4, 2026
Crash reported1 injury reported

The contact owns a 2024 Hyundai Tucson. The contact stated that upon shifting to drive(D) and slightly depressing the accelerator pedal to drive out of the Car Wash, the vehicle unintendedly accelerated to approximately 40 MPH, went sideways and crashed into a telephone poll after making a right turn. The contact stated that the air bags deployed as needed. The contact sustained cuts and bruises, and soft tissue damage on the left arm and left side of the back. The contact received medical assistance. A Police report was filed. The vehicle was towed to J & A Auto. The vehicle was deemed a total loss by the insurance company. The failure mileage was unknown.

NHTSA ID
11775717
Incident
Oct 29, 2026
Filed Nov 2, 2026

On October 2026, 2026, when driving under normal conditions and making a routine turn signal (driving slowly and signaling while coming to a stop sign), the turn signal lever fell off of the steering column into my hand. I immediately drove to my local dealership and was told no one could assist me that day, so I scheduled the next available appointment which was the following morning. The broken turn signal lever was repaired by the dealership and seems to be working well after repair. I purchased this vehicle, a certified pre-owned 2024 Hyundai Tucson hybrid, 6 months ago. I have driven fewer than 8,000 miles and the car has less than 20,000 miles total. The dealership refused to cover this repair under my vehicle's existing, unexpired warranty. My impression from the dealership service team as well as my interaction with Hyundai customer care was that they refused to acknowledge the possibility that this was an equipment defect, and I did not receive any reassuring guarantee that this would be investigated as a defect that could endanger other drivers. A basic internet search on my part revealed a number of past user complaints on forums such as Reddit and Facebook about cracked or malfunctioning turn signals on Hyundai vehicles. I am sharing my experience and making this report so that this example is taken seriously and investigated as a safety concern.

NHTSA ID
11775106
Incident
Oct 26, 2026
BrakesEnginePowertrain (other)
Filed Nov 2, 2026

The vehicle suffers from a severe, unresolved manufacturing safety defect causing an intermittent loss of propulsion during highway operation. On multiple occasions under highway acceleration, the engine RPMs spike high but the vehicle completely fails to respond or accelerate, causing a dangerous power drop down to 65 MPH in active traffic lanes. To regain throttle response, the driver is forced to execute an emergency lane merge to the highway shoulder, turn the ignition completely off to clear the system, and restart the motor. The vehicle simultaneously exhibits an progressive powertrain defect path, including severe drivetrain binding where shifting into reverse gear triggers a violent physical thud and blocks the rear axle from backward movement until excessive throttle is applied. The vehicle also has a documented history of chronic Cylinder 1 engine misfires paired with an active loss of interior cabin heat at an engine idle, which indicates an internal combustion cylinder block or head gasket breach. The authorized franchise dealership has continuously failed to execute a physical component teardown to resolve the underlying structural root causes. Instead, service drive personnel cleared stored error codes on a stationary vehicle while falsifying vehicle road-test odometer metrics on the final invoice. This vehicle is actively utilized for commercial child transportation and nanny services, and the manufacturer has had formal notice of these recurring, un-remedied safety defects under active corporate case files well within full warranty windows. An independent federal safety review into these drivetrain tracking parameters is requested.

NHTSA ID
11775096
Incident
Oct 27, 2026
Brakes
Filed Nov 2, 2026

The system is sold as a mandatory dealer installed option by Weisner Hyundai as a system that flashes lights at vehicles before they rear end you. In reality, it just pulses the center brake light 4 times every single time you brake which to my understanding is not allowed federally and makes the vehicle inoperable and just confuses other drivers.

NHTSA ID
11775077
Incident
Oct 19, 2026
Driver assistance
Filed Oct 15, 2026

I am submitting this complaint to report a potential safety concern involving the Forward Safety (Collision-Avoidance) System and Smart Cruise Control System in my Hyundai vehicle. I am concerned that these warnings may indicate a problem with safety-related driver-assistance systems, and I want to bring this issue to NHTSA's attention so it can be evaluated for potential risks to other vehicle owners. Vehicle and diagnostic information as - Make: Hyundai - Model: Hyundai Tucson SEL FWD - Model year: 2024 - Purchase date: March 2024 - Odometer reading: 24,359 miles - Diagnostic Trouble Code (DTC): C174181 - System identified in Bluelink: Chassis - Date the code originated: October 13, 2026 Description of the problem My vehicle's dashboard displayed the following warning messages: - Check Forward Safety System (Collision-Avoidance System) - Check Smart Cruise Control System On my Hyundai Bluelink account also displayed an “Attention Needed” notification identifying one chassis diagnostic trouble code, C174181, originating on October 13, 2026. These warnings concern systems intended to assist with collision avoidance and vehicle following distance. I am concerned that their malfunction or unavailability could reduce the vehicle's driver-assistance capabilities and potentially create a safety risk while driving. I am reporting the symptoms and diagnostic code for NHTSA's evaluation; I do not yet know the underlying technical cause. My primary concern in filing this report is vehicle safety. I request that NHTSA record and evaluate this complaint and determine whether similar reports involving Hyundai vehicles indicate a potential safety-related defect that warrants further investigation. I am submitting this information to help identify any possible recurring problem that could affect other drivers, passengers, and road users. I can provide screenshots from Bluelink, warning-message photographs, repair orders and additional diagnostic information if needed. Thanks

NHTSA ID
11771428
Incident
Oct 13, 2026
Electrical
Filed Oct 8, 2026

NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: * Year: 2024 * Make: Hyundai * Model: Tucson * VIN: [XXX] * Mileage: Approximately 65,000 * Dealership: Hyundai of [XXX] Complaint Description: I am filing this formal safety complaint regarding my 2024 Hyundai Tucson, which is experiencing recurring water intrusion and electrical malfunctions. Every time it rains, water enters the interior of my vehicle, causing flooding. This is not an isolated incident. The flooding occurs repeatedly during rainfall, and I am extremely concerned that there may be an underlying manufacturing, assembly, sealing, or drainage defect. In addition to the flooding, my vehicle’s electronic systems have begun malfunctioning. My radio operates on its own without my input, my touchscreen becomes unresponsive, and the buttons do not function when needed. I am concerned that water may be reaching electrical components and contributing to these malfunctions, although the exact cause has not been determined. I have not been involved in an accident or caused any known damage to the vehicle that would explain the recurring water intrusion. I reported my concerns to Hyundai of Orange Park in [XXX]. However, I was informed that because my vehicle is outside its warranty coverage, I would be responsible for the diagnostic and repair expenses. When I escalated my concerns to a Hyundai supervisor, I was presented with two options: pay thousands of dollars to have the vehicle disassembled to investigate the problem or purchase another vehicle. My concerns about the possible safety implications of the flooding and electrical malfunctions remain unresolved. I am particularly worried about moisture-related electrical failures, corrosion, and the possibility that additional vehicle systems could malfunction. I am concerned about the safety of myself, my passengers, and others on the road. This vehicle is a 2024 model with approximately 6 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11769873
Incident
Aug 17, 2026
Electrical
Filed Sep 25, 2026

I was notified about a recall for the tow hitch wiring harness. I took it to the dealer to have it repaired. Instead of repairing it, they just removed the wiring harness from the vehicle. When I asked them when the actual repair would be completed they said they had no idea. The service manager at the Hyundai dealership told me that some of his customers were mad about not having a safe and working tow hitch package that they had paid for, after they removed the wiring harness, that they were taking their cars to U-Haul dealers to have tow hitch wiring harnesses installed. He also told me to call the Hyundai customer service hotline which I did. The hotline told me that they could not even tell me if they were even working on a permanent repair for my car. The recall for my car now states "COMPLETED", which is totally wrong. They simply removed the wiring harness, without doing any actual repairs, leaving the tow system completely inoperable and VERY unsafe to use. I am now left with a car that is now unsafe when towing a trailer due to it no longer having a wiring harness installed for it, so I now have no trailer lights.

NHTSA ID
11766857
Incident
Sep 3, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26-01-085H TSB

ELECTRICAL SYSTEM

Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of the latest OEM tow hitch harness on the vehicle. This bulletin provides the procedure to install the latest OEM tow hitch harness.

26-01-085H DN

ELECTRICAL SYSTEM

Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of the latest OEM tow hitch harness on the vehicle.

26-GI-003H

ELECTRICAL SYSTEM

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

26-GI-004H

BACK OVER PREVENTION: WARNINGS

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

26-EM-016H TSB

ENGINE

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

26-EM-015H TSB

ENGINE

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Tucson by model year
YearComplaintsRecallsInvestigationsIssue Index
2026685069.4
20253016066.3
2024Viewing1044063.7
20231382057.4
20223913263.1
2021841160.1
20201791151.9
20193861255.1
20183991152.9
20171,0973259.6
20161,6265154.9
20152291250.9
20142022255.2
20132663262.7
20122553362.5
20111245257.5
2010594262.0
2009181054.8
2008431046.0
2007655156.8
20061355158.8
20051858155.9
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.