TRAILER HITCHES
2024 Hyundai Tucson
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “park outside” advisory affecting this model year.
Campaign 25V893000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 104 NHTSA owner-reported complaints for the 2024 Hyundai Tucson, most frequently naming the driver assistance, electrical and brakes categories. 4 safety recalls have been issued covering this model year; and 53 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2023 | 1 | 1 |
| Oct 2023 | 1 | 2 |
| Jan 2024 | 2 | 4 |
| Feb 2024 | 3 | 7 |
| Mar 2024 | 1 | 8 |
| Apr 2024 | 1 | 9 |
| May 2024 | 5 | 14 |
| Jul 2024 | 3 | 17 |
| Aug 2024 | 6 | 23 |
| Oct 2024 | 3 | 26 |
| Nov 2024 | 4 | 30 |
| Dec 2024 | 1 | 31 |
| Jan 2025 | 1 | 32 |
| Feb 2025 | 4 | 36 |
| Mar 2025 | 1 | 37 |
| Apr 2025 | 2 | 39 |
| May 2025 | 4 | 43 |
| Jun 2025 | 2 | 45 |
| Jul 2025 | 1 | 46 |
| Oct 2025 | 2 | 48 |
| Nov 2025 | 1 | 49 |
| Dec 2025 | 2 | 51 |
| Jan 2026 | 3 | 54 |
| Feb 2026 | 1 | 55 |
| Mar 2026 | 13 | 68 |
| Apr 2026 | 6 | 74 |
| May 2026 | 7 | 81 |
| Jun 2026 | 2 | 83 |
| Jul 2026 | 5 | 88 |
| Aug 2026 | 6 | 94 |
| Sep 2026 | 3 | 97 |
| Oct 2026 | 2 | 99 |
| Nov 2026 | 5 | 104 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance3326.0%
- Electrical2015.7%
- Brakes1915.0%
- Engine1511.8%
- Other / unspecified75.5%
- Fuel system75.5%
- Seat belts64.7%
- Powertrain (other)53.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING:ELECTRIC POWER ASSIST SYSTEM
EQUIPMENT:OTHER:LABELS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My 2024 hyundai tucson is phantom braking. This is a know problem and there is a recall and fix for the 2025 and 2026s but not the 2024s, even though it is occurring in the 2024s. This means the car suddenly and unprompted full-force brakes at highway speeds. We almost got rear-ended on I-25 in Colorado. This has happened many times and it is dangerous. Thankfully we have avoided an accident, but it is documented to have caused accidents for other Tucson owners.
- NHTSA ID
- 11776066
- Incident
- Jan 4, 2025
The contact owns a 2024 Hyundai Tucson. The contact stated that upon shifting to drive(D) and slightly depressing the accelerator pedal to drive out of the Car Wash, the vehicle unintendedly accelerated to approximately 40 MPH, went sideways and crashed into a telephone poll after making a right turn. The contact stated that the air bags deployed as needed. The contact sustained cuts and bruises, and soft tissue damage on the left arm and left side of the back. The contact received medical assistance. A Police report was filed. The vehicle was towed to J & A Auto. The vehicle was deemed a total loss by the insurance company. The failure mileage was unknown.
- NHTSA ID
- 11775717
- Incident
- Oct 29, 2026
On October 2026, 2026, when driving under normal conditions and making a routine turn signal (driving slowly and signaling while coming to a stop sign), the turn signal lever fell off of the steering column into my hand. I immediately drove to my local dealership and was told no one could assist me that day, so I scheduled the next available appointment which was the following morning. The broken turn signal lever was repaired by the dealership and seems to be working well after repair. I purchased this vehicle, a certified pre-owned 2024 Hyundai Tucson hybrid, 6 months ago. I have driven fewer than 8,000 miles and the car has less than 20,000 miles total. The dealership refused to cover this repair under my vehicle's existing, unexpired warranty. My impression from the dealership service team as well as my interaction with Hyundai customer care was that they refused to acknowledge the possibility that this was an equipment defect, and I did not receive any reassuring guarantee that this would be investigated as a defect that could endanger other drivers. A basic internet search on my part revealed a number of past user complaints on forums such as Reddit and Facebook about cracked or malfunctioning turn signals on Hyundai vehicles. I am sharing my experience and making this report so that this example is taken seriously and investigated as a safety concern.
- NHTSA ID
- 11775106
- Incident
- Oct 26, 2026
The vehicle suffers from a severe, unresolved manufacturing safety defect causing an intermittent loss of propulsion during highway operation. On multiple occasions under highway acceleration, the engine RPMs spike high but the vehicle completely fails to respond or accelerate, causing a dangerous power drop down to 65 MPH in active traffic lanes. To regain throttle response, the driver is forced to execute an emergency lane merge to the highway shoulder, turn the ignition completely off to clear the system, and restart the motor. The vehicle simultaneously exhibits an progressive powertrain defect path, including severe drivetrain binding where shifting into reverse gear triggers a violent physical thud and blocks the rear axle from backward movement until excessive throttle is applied. The vehicle also has a documented history of chronic Cylinder 1 engine misfires paired with an active loss of interior cabin heat at an engine idle, which indicates an internal combustion cylinder block or head gasket breach. The authorized franchise dealership has continuously failed to execute a physical component teardown to resolve the underlying structural root causes. Instead, service drive personnel cleared stored error codes on a stationary vehicle while falsifying vehicle road-test odometer metrics on the final invoice. This vehicle is actively utilized for commercial child transportation and nanny services, and the manufacturer has had formal notice of these recurring, un-remedied safety defects under active corporate case files well within full warranty windows. An independent federal safety review into these drivetrain tracking parameters is requested.
- NHTSA ID
- 11775096
- Incident
- Oct 27, 2026
The system is sold as a mandatory dealer installed option by Weisner Hyundai as a system that flashes lights at vehicles before they rear end you. In reality, it just pulses the center brake light 4 times every single time you brake which to my understanding is not allowed federally and makes the vehicle inoperable and just confuses other drivers.
- NHTSA ID
- 11775077
- Incident
- Oct 19, 2026
I am submitting this complaint to report a potential safety concern involving the Forward Safety (Collision-Avoidance) System and Smart Cruise Control System in my Hyundai vehicle. I am concerned that these warnings may indicate a problem with safety-related driver-assistance systems, and I want to bring this issue to NHTSA's attention so it can be evaluated for potential risks to other vehicle owners. Vehicle and diagnostic information as - Make: Hyundai - Model: Hyundai Tucson SEL FWD - Model year: 2024 - Purchase date: March 2024 - Odometer reading: 24,359 miles - Diagnostic Trouble Code (DTC): C174181 - System identified in Bluelink: Chassis - Date the code originated: October 13, 2026 Description of the problem My vehicle's dashboard displayed the following warning messages: - Check Forward Safety System (Collision-Avoidance System) - Check Smart Cruise Control System On my Hyundai Bluelink account also displayed an “Attention Needed” notification identifying one chassis diagnostic trouble code, C174181, originating on October 13, 2026. These warnings concern systems intended to assist with collision avoidance and vehicle following distance. I am concerned that their malfunction or unavailability could reduce the vehicle's driver-assistance capabilities and potentially create a safety risk while driving. I am reporting the symptoms and diagnostic code for NHTSA's evaluation; I do not yet know the underlying technical cause. My primary concern in filing this report is vehicle safety. I request that NHTSA record and evaluate this complaint and determine whether similar reports involving Hyundai vehicles indicate a potential safety-related defect that warrants further investigation. I am submitting this information to help identify any possible recurring problem that could affect other drivers, passengers, and road users. I can provide screenshots from Bluelink, warning-message photographs, repair orders and additional diagnostic information if needed. Thanks
- NHTSA ID
- 11771428
- Incident
- Oct 13, 2026
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: * Year: 2024 * Make: Hyundai * Model: Tucson * VIN: [XXX] * Mileage: Approximately 65,000 * Dealership: Hyundai of [XXX] Complaint Description: I am filing this formal safety complaint regarding my 2024 Hyundai Tucson, which is experiencing recurring water intrusion and electrical malfunctions. Every time it rains, water enters the interior of my vehicle, causing flooding. This is not an isolated incident. The flooding occurs repeatedly during rainfall, and I am extremely concerned that there may be an underlying manufacturing, assembly, sealing, or drainage defect. In addition to the flooding, my vehicle’s electronic systems have begun malfunctioning. My radio operates on its own without my input, my touchscreen becomes unresponsive, and the buttons do not function when needed. I am concerned that water may be reaching electrical components and contributing to these malfunctions, although the exact cause has not been determined. I have not been involved in an accident or caused any known damage to the vehicle that would explain the recurring water intrusion. I reported my concerns to Hyundai of Orange Park in [XXX]. However, I was informed that because my vehicle is outside its warranty coverage, I would be responsible for the diagnostic and repair expenses. When I escalated my concerns to a Hyundai supervisor, I was presented with two options: pay thousands of dollars to have the vehicle disassembled to investigate the problem or purchase another vehicle. My concerns about the possible safety implications of the flooding and electrical malfunctions remain unresolved. I am particularly worried about moisture-related electrical failures, corrosion, and the possibility that additional vehicle systems could malfunction. I am concerned about the safety of myself, my passengers, and others on the road. This vehicle is a 2024 model with approximately 6 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11769873
- Incident
- Aug 17, 2026
I was notified about a recall for the tow hitch wiring harness. I took it to the dealer to have it repaired. Instead of repairing it, they just removed the wiring harness from the vehicle. When I asked them when the actual repair would be completed they said they had no idea. The service manager at the Hyundai dealership told me that some of his customers were mad about not having a safe and working tow hitch package that they had paid for, after they removed the wiring harness, that they were taking their cars to U-Haul dealers to have tow hitch wiring harnesses installed. He also told me to call the Hyundai customer service hotline which I did. The hotline told me that they could not even tell me if they were even working on a permanent repair for my car. The recall for my car now states "COMPLETED", which is totally wrong. They simply removed the wiring harness, without doing any actual repairs, leaving the tow system completely inoperable and VERY unsafe to use. I am now left with a car that is now unsafe when towing a trailer due to it no longer having a wiring harness installed for it, so I now have no trailer lights.
- NHTSA ID
- 11766857
- Incident
- Sep 3, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of the latest OEM tow hitch harness on the vehicle. This bulletin provides the procedure to install the latest OEM tow hitch harness.
ELECTRICAL SYSTEM
Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of the latest OEM tow hitch harness on the vehicle.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
BACK OVER PREVENTION: WARNINGS
Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.
ENGINE
Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.
ENGINE
Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 68 | 5 | 0 | 69.4 |
| 2025 | 301 | 6 | 0 | 66.3 |
| 2024Viewing | 104 | 4 | 0 | 63.7 |
| 2023 | 138 | 2 | 0 | 57.4 |
| 2022 | 391 | 3 | 2 | 63.1 |
| 2021 | 84 | 1 | 1 | 60.1 |
| 2020 | 179 | 1 | 1 | 51.9 |
| 2019 | 386 | 1 | 2 | 55.1 |
| 2018 | 399 | 1 | 1 | 52.9 |
| 2017 | 1,097 | 3 | 2 | 59.6 |
| 2016 | 1,626 | 5 | 1 | 54.9 |
| 2015 | 229 | 1 | 2 | 50.9 |
| 2014 | 202 | 2 | 2 | 55.2 |
| 2013 | 266 | 3 | 2 | 62.7 |
| 2012 | 255 | 3 | 3 | 62.5 |
| 2011 | 124 | 5 | 2 | 57.5 |
| 2010 | 59 | 4 | 2 | 62.0 |
| 2009 | 18 | 1 | 0 | 54.8 |
| 2008 | 43 | 1 | 0 | 46.0 |
| 2007 | 65 | 5 | 1 | 56.8 |
| 2006 | 135 | 5 | 1 | 58.8 |
| 2005 | 185 | 8 | 1 | 55.9 |
| 2004 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.