RoadVitals

2024 GMC Sierra 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
108
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 13, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
3 injuries, 0 deaths reported

Overview

Our database contains 108 NHTSA owner-reported complaints for the 2024 GMC Sierra 2500, most frequently naming the electrical, powertrain (other) and brakes categories. 4 safety recalls have been issued covering this model year; and 859 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TIRES; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Aug 13, 2026
8 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
The risk: Driving with underinflated tires can increase the risk of a crash.
The remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
General Motors, LLCManufacturer number N262561970View on NHTSA.gov

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Nov 26, 2024
131,231 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLCManufacturer number N242469160View on NHTSA.gov

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Feb 1, 2024
570,434 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLCManufacturer number N232426400View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Oct 28, 2026

Purchased new and professionally installed and used for almost 3 years without issue. Driving on highway. Approx 75MPH. Cover was fully closed and locked into place. Nothing in bed of truck. Cover was attached to both of the safety D rings. I heard a noise, looked out rear mirror and saw the cover 10-15 feet in the air and then crash onto the highway. No one was behind me at the time or I would have likely caused a fatal accident. I immediately pulled off road. Ran back to where the cover was and had to wait for traffic to break before I could run into the highway and throw the cover off the side of the road into the woods. Cars were swerving out of the way to avoid the cover before I could get it. A few cars couldn’t get out of the way and ran it over. Luckily they were cars. If a motorcycle drove over it they would have crashed. I am very lucky no one died. Also, as you can see in the photos, the safety D rings on both sides of the bed were still intact and secured to the cover rails by the safety tether straps that were secured to the truck bed. Attached to the D rings are the safety brackets that appear to be made from a molded plastic. The brackets broke off the cover and remained attached to my truck. Potential major safety defect if the safety tether and D rings are still attached to my truck, but sheared off the heavy metal cover.

NHTSA ID
11774252
Incident
Oct 10, 2026
Driver assistanceFuel systemSteering
Filed Oct 23, 2026

I was returning from the airport in [XXX] with my kids, driving northbound on [XXX] when my truck engine turned off without warning. The truck began to slow down while I was surrounded by traffic going roughly 70mph. I had difficulty steering and braking because the vehicle engine was off. I attempted to restart the vehicle while it was coasting and slowing to dangerously low speeds in interstate traffic. The vehicle would not turn back on. I managed to change lanes through traffic and get to the emergency shoulder of the roadway and stop. I was shaken up over the incident, feeling very anxious about nearly causing an accident on the interstate. My kids were also very scared. I had the truck towed to the dealership after hours and had to get someone to pick my kids and me up on the side of the interstate with our luggage. The next day the service department diagnosed the failure of the fuel control module causing the engine to turn off and, as a result, the power steering and power brakes to fail. I was without my truck for over a day while it was being repaired. This is a known problem with GM vehicles, many models having been recalled for this very part failure. This should definitely be something that should be recalled and fixed in all GM vehicles with this part, including my vehicle which has not been recalled for this. I paid for the repair and would like also for GM to reimburse me for the expense. I have attached the invoice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11773156
Incident
Oct 15, 2026
Engine
Filed Oct 7, 2026

The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and 911 were contacted. The trailer was towed to the residence, and the vehicle was towed to the dealer. The dealer determined that an unknown software update had caused the failure. The dealer performed a repair under TSB: 6318272, updated the engine control module software, and completed an oil change and tire rotation. The failure mileage was 17,520.

NHTSA ID
11769528
Incident
Oct 4, 2026
Mileage
17,520 mi
ElectricalEngineFuel system
Filed Sep 24, 2026

The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power while traveling uphill and stalled several times. These symptoms first appeared on September 14, 15, 22, and 23, 2026.

NHTSA ID
11766690
Incident
Sep 14, 2026
Fuel system
Filed Sep 23, 2026

The contact owns 2024 GMC Sierra 2500. The contact stated that while driving 25 MPH and depressing the accelerator pedal, the vehicle decelerated and stopped independently. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure. The contact was informed that the fuel pump driver control module needed to be replaced. The contact associated the failure with Technical Service Bulletin: 24-NA-139 (Fuel Pump Driver Control Module stalling or no-start conditions); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and informed the contact that the vehicle was under warranty. The failure mileage was 54,238.

NHTSA ID
11766384
Incident
Sep 14, 2026
Mileage
54,238 mi
ElectricalEnginePowertrain (other)
Filed Sep 16, 2026

driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed

NHTSA ID
11764802
Incident
Sep 7, 2026
Driver assistancePowertrain (other)
Filed Sep 3, 2026

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.

NHTSA ID
11761815
Incident
Aug 25, 2026
BrakesSteering
Filed Sep 1, 2026

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,832.

NHTSA ID
11761398
Incident
Aug 18, 2026
Mileage
40,832 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIP6142

This Preliminary Information (PI) relays to dealer technicians to inspect the valve lifters during adjustment or repair for a rocker arm concern or an instance of low lift height.

PIT6564

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT5909D

This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026161053.3
2025281051.7
2024Viewing1084052.7
2023341047.8
2022453054.0
2021536162.4
2020809161.9
2019327060.0
2018355048.5
2017376053.2
2016596047.2
2015916162.7
2014302150.9
2013463146.7
2012313153.5
2011634149.2
2010105144.9
2009315148.9
2008633358.1
2007833355.5
2006663050.1
20051154050.5
20041434047.4
20031603048.7
20021344359.2
20011345259.5
2000483158.7
1999362050.8
1998153041.2
1997144047.5
1996000—
1995000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.