RoadVitals

2003 GMC Sierra 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
160
Latest Feb 12, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 6, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11
4 injuries, 0 deaths reported

Overview

Our database contains 160 NHTSA owner-reported complaints for the 2003 GMC Sierra 2500, most frequently naming the brakes, electrical and fuel system categories. 3 safety recalls have been issued covering this model year; and 203 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E050000

SERVICE BRAKES, AIR

Jun 6, 2006
6,800 units potentially affected
The defect: CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT LOW SPEEDS AND STOPPING DISTANCE COULD BE AFFECTED.
The risk: IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.
The remedy: FEDERAL-MOGUL WILL NOTIFY ITS OWNERS AND WILL EITHER CREDIT THE CUSTOMERS ACCOUNT OR REPLACE THE UNIT. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2006. OWNERS CAN CONTACT FEDERAL-MOGUL CUSTOMER SERVICE AT 1-800-563-8507 EXT 3530.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov
06E010000

STEERING

Feb 1, 2006
1,360 units potentially affected
The defect: CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.
The risk: LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
The remedy: FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
FABTECH MOTORSPORTSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 160
Fuel systemSteering
Filed Feb 12, 2020

HAD INJECTORS REPLACED UNDER WARRANTY AT 50000 MILES AFTER NOTICING EXCESS EXHAUST SMOKE ON STARTUP AND ALSO POWER STEERING HOSES WERE LEAKING, AGAIN AT 105000 MILES THEY TOTALLY FAILED AS I WAS BRINGING MY WIFE HOME FROM HOSPITAL ON I-15 IN CA. UP CAJON PASS AND HAD TO BE TOWED TO DEALER, BUT GM DEALER WOULD NOT COVER INJECTORS UNDER WARRANTY AS TRUCK WAS11 YEARS OLD AND THEIR COVERAGE WAS FOR 7 YEARS ONLY, NOW AGAIN HAD TO HAVE THEM REPLACED AT 147000 MILES BECAUSE OF EXCESSIVE SMOKE ON STARTUP. THIS TIME I WENT TO AN INDEPENDENT SHOP AS THEY WERE $1000 CHEAPER AND STATED THESE UPGRADED INJECTORS SHOULD LAST 150000 MILES NOT 50000. HAD TO HAVE POWER STEERING HOSES REPLACED AGAIN ALSO ALONG WITH POWER BRAKE SERVO BECAUSE THEY WERE LEAKING AGAIN AT 157000 MILES. I HAVE ALL OF THIS DOCUMENTED IN WRITING BY SERVICE DEPTS.

NHTSA ID
11308791
Incident
Jan 9, 2020
Mileage
157,000 mi
Electrical
Filed Apr 1, 2019

BLOWER MOTOR RESISTOR DOES NOT OPERATE. UPON INSPECTION, HARNESS AND FINAL STAGE ARE DAMAGED DUE TO EXCESSIVE HEAT. I NEED TO REPLACE BOTH COMPONENTS BECAUSE I FEAR IT WILL CAUSE A FIRE. MANY POSTS ON THE SAME THING. WHY IS THERE NOTHING DONE ABOUT THIS? MY BMW HAD SAME ISSUE BUT IT WAS A RECALL ON THEIR CARS. WHY IS IT NOT A RECALL ON GM? IS IT BECAUSE THEY ARE AN AMERICAN CAR COMPANY?

NHTSA ID
11193104
Incident
Mar 28, 2019
Mileage
180,000 mi
Filed Feb 9, 2019

THE HORN QUITS WORKING AND THIS CREATES A HUGE SAFETY ISSUE. ONLINE SEARCH SHOWS THIS IS A COMMON PROBLEM AND THE DEALER IS UNABLE TO FIX IT.

NHTSA ID
11175902
Incident
Jan 1, 2019
Mileage
2,000 mi
BrakesSteering
Filed Feb 1, 2019

BRAKES ARE SPONGY NOT RIGHT POWER STEERING WHINES AS DO BRAKES

NHTSA ID
11173437
Incident
Aug 1, 2011
Mileage
170,000 mi
Body & structure
Filed Aug 13, 2018

TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE ENTIRE BOTTOM OF THE TRUCK BED WAS RUSTED, INCLUDING THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER (FREEDOM CHEVROLET, 7052 W 48TH ST, FREMONT, MI 49412, 321-403-0016) WHERE IT WAS DIAGNOSED THAT CHEAP METAL WAS USED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ADDITIONAL INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ID
11119742
Incident
Jan 1, 2006
Mileage
120,000 mi
Driver assistance
Filed Feb 5, 2018

COMPLAINT INVOLVES REDUCED POWER MODE WHILE DRIVING. THIS HAS BECOME A SAFETY CONCERN BECAUSE OF THE RAPID DROP IN SPEED WHILE DRIVING. IT IS UNSAFE TRYING TO EXIT TRAFFIC LANES WITH NO RESPONSE FROM THROTTLE PEDAL AND APPEARS TO BE A COMMON PROBLEM WITH DRIVE BY WIRE VEHICLES PRODUCED BY GENERAL MOTORS. VEHICLE HAS BEEN TO DEALERSHIP TWICE WITH NO RESOLUTION OF THE PROBLEM. THIS FAILURE HAS OCCURRED AT VARIOUS SPEEDS, TIMES OF DAY, TEMPERATURES ETC. IT WILL ENTER REDUCED POWER ONCE TO TWICE A DAY. THANK YOU FOR YOUR TIME.

NHTSA ID
11066962
Incident
Jan 1, 2018
Mileage
217,000 mi
Driver assistanceElectricalExterior lighting
Filed Oct 5, 2017

GMC 2500 DIESEL HD SLE SIERRA REARWHEEL DRIVE INSTRUMENT PANAY IS INOPERATIVE. HAVE TO USE IPHONE FOR SPEED AND GUESS AT GAS EFFECTING CRUISE CONTROL INTERIOR LIGHTS FAN SPEED AND CD PLAYER

NHTSA ID
11031844
Incident
Oct 1, 2010
Brakes
Filed Aug 6, 2017

BRAKE FAILURE UPON SLOWING DOWN AT OFF RAMP. AVOIDED ACCIDENT BUT HAD TOTAL BRAKE FAILURE. PULLED INTO PARKING LOT, CHECKED FLUID LEVELS, WERE OK, TRIED BRAKES AGAIN AND THEY WERE WORKING. HAVE NOT HAD A PROBLEM SINCE.HAVE HEARD REPORTS OF SIMILAR NATURE. SOME THINK IT IS A PROBLEM IN THE VALVING.HOPE YOU CAN FIND A CURE.

NHTSA ID
11013113
Incident
Jul 16, 2017
Mileage
233,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

23-NA-001

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026910—
2025250044.7
2024983052.8
2023311048.9
2022423056.1
2021516163.7
2020739160.0
2019327060.9
2018355048.5
2017376053.2
2016595046.7
2015896161.0
2014302150.9
2013463146.7
2012303150.1
2011634151.1
2010105144.9
2009315149.0
2008633358.1
2007833357.3
2006663050.1
20051154050.5
20041434047.4
2003Viewing1603048.7
20021344359.3
20011345259.5
2000483158.7
1999362050.8
1998153041.2
1997144047.5
1996000—
1995000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.