RoadVitals

2025 GMC Sierra 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 13, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
6 injuries, 0 deaths reported

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2025 GMC Sierra 2500, most frequently naming the brakes, steering and engine categories. 1 safety recall has been issued covering this model year; and 361 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes720.6%
  • Steering720.6%
  • Engine411.8%
  • Powertrain (other)38.8%
  • Airbags25.9%
  • Body & structure25.9%
  • Electrical25.9%
  • Exterior lighting25.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V530000

TIRES; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Aug 13, 2026
8 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
The risk: Driving with underinflated tires can increase the risk of a crash.
The remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
General Motors, LLCManufacturer number N262561970View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Airbags
Filed Sep 18, 2026
Crash reported3 injuries reported

Air bags didn’t deploy after being hit so hard in the side it bent the frame and my daughters head head hit the side window

NHTSA ID
11765437
Incident
Sep 8, 2026
Airbags
Filed Sep 18, 2026
Crash reported3 injuries reported

A driver hit me in the side of the car at around 70 mph to where it bent the frame of the truck and the airbags did not deploy causing a major issue and my daughters head to hit the side window.no warning lamps and it’s currently at a body shop right now

NHTSA ID
11765436
Incident
Sep 8, 2026
ElectricalExterior lighting
Filed Aug 25, 2026

My 2025 GMC Sierra 2500 experienced repeated electrical failures that caused complete battery drainage and multiple overnight no‑start conditions within the first year of ownership. These failures occurred in extreme desert heat, where temperatures in [XXX] reach 120°F. A vehicle that repeatedly fails to start in these conditions creates a serious safety hazard, including risk of heat‑related medical emergencies if stranded. The defect persisted despite multiple repair attempts and two battery replacements. The dealership ultimately told me I would “need to replace batteries as needed,” instead of diagnosing the underlying electrical issue. Detailed Description of the Problem Multiple overnight no‑start incidents Several jump‑start events required XXX – 15,265 miles: Battery replaced due to electrical drainage XXX: Battery replaced again for the same defect Electrical system continued to fail after repairs Dealer advised ongoing battery replacement rather than addressing root cause The truck was unreliable and unsafe in extreme heat. A no‑start condition in 120°F temperatures can leave occupants stranded without air conditioning, posing a life‑threatening risk. Frequency of the Problem The electrical failure occurred multiple times over several months, including late 2025, early 2026, and again in mid‑2026. The defect was consistent and repeatable. Consequences Risk of being stranded in extreme heat Loss of air conditioning during no‑start events Potential for heat exhaustion or heat stroke Vehicle unreliable for daily use Safety hazard for driver and passengers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11759584
Incident
Dec 5, 2025
Brakes
Filed Jul 27, 2026

My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches the higher-trailer-battery-voltage/backfeed condition described in N232414840. Please open a TAC case and determine whether my 2025 has the revised Trailer Brake Power Module or whether GM engineering authorizes module replacement.

NHTSA ID
11753160
Incident
May 29, 2026
BrakesSteering
Filed Jun 18, 2026

Normal driving 40mph brake failure and power steering loss. Towed vehicle to dealership

NHTSA ID
11744937
Incident
Jun 17, 2026
BrakesSteering
Filed May 2, 2026

Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.

NHTSA ID
11735271
Incident
May 2, 2026
Exterior lighting
Filed Apr 22, 2026

Reverse lamps are not bright. Camera does not brighten area either. Very unsafe to reverse in the dark. Have to touch the brake pedal to be able to see while backing. Also have tried the LEDs in the mirrors while backing- although the LEDs are bright- lights to see while backing are insufficient on the stop lamps.

NHTSA ID
11733163
Incident
Mar 24, 2026
Body & structure
Filed Apr 14, 2026

The contact owns a 2025 GMC Sierra 2500. The contact stated that the front driver’s side door handle failed to operate as needed, and the contact was unable to exit the vehicle through the driver’s side door. The vehicle was taken back to the dealer, and a new handle was ordered. The part was replaced under warranty. Soon after the repair, the liftgate failed to open or close as needed and became inoperable. The vehicle was taken back to the dealer for the liftgate to be serviced under warranty. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 300.

NHTSA ID
11731146
Incident
Mar 13, 2026
Mileage
300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6545A

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly.

PIC6629F

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6543

This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.

PIT6545

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; customers may continue to drive the vehicle. This PI will be updated or replaced by a TSB once a resolution is determined.

PIT6541

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026101055.4
2025Viewing281053.2
20241054053.0
2023321047.5
2022433055.3
2021516162.8
2020769160.6
2019327060.9
2018355048.5
2017376053.2
2016596047.2
2015896161.0
2014302150.9
2013463146.7
2012313153.5
2011634149.2
2010105144.9
2009315149.0
2008633358.1
2007833357.3
2006663050.1
20051154050.6
20041434047.4
20031603048.7
20021344359.3
20011345259.5
2000483158.7
1999362050.8
1998153041.2
1997144047.5
1996000—
1995000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.