2013 GMC Sierra 2500

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

The contact owns a 2013 GMC Sierra 2500. The contact stated while driving 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the road, where a mobile independent mechanic diagnosed that the fuel pump had failed. The mechanic determined that the entire fuel system assembly needed to be replaced. The vehicle was not repaired. The vehicle was then towed to an unknown dealer but was not diagnosed or repaired. The vehicle was currently being towed to the residence. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not included in a related recall and the vehicle was not covered under warranty. The failure mileage was approximately 206,000.

NHTSA ID

11633823

Incident

Nov 29, 2024

Mileage

206,000 mi

I was traveling east bound on i26 when the Bosch fuel pump exploded and sent metal shavings throughout the fuel system. It's the same pump GM has settled a class action lawsuit when I spoke to the adjuster I was told.my truck wasn't included but yet it has the Bosch fuel pump the lawsuit is for cost me 10000 to repair. I have repair bill. And then I was in a accident and the air bag curtain deployed but the passenger side and driver side did not I think there's a recall on the also.

NHTSA ID

11631474

Incident

Mar 29, 2022

I get a recall notice from GM but the dealer won't do the repair without me signing a waiver for any damage they may cause to the dashboard during the recalled airbag removal. Can anyone get GM dealers to do the necessary repair and have accountability for any damage they may do?

NHTSA ID

11610068

Incident

May 7, 2024

I was hauling a load and felt a hard jolt near the transmission. The pickup went into limp mode and would not let me accelerate above 45 mph. Took it to a dealership and was told the valve body had malfunctioned. I have been without a vehicle for over 40 days due to the part being back ordered.

NHTSA ID

11610040

Incident

Jul 7, 2024

On 9/20/23 my truck suffered a brake failure in which one of the front calipers ruptured and there was a complete loss of braking. The brakes were repaired the following day and an "ABS" light remained on after the brakes were repaired and the brake lines were bled. The vehicle codes were checked and a "C0110_04 Pump motor circuit open" fault was detected. It should be noted that even though the brake system was bled and and part were replaced, there were no brakes and the vehicle could not be driven. I had the vehicle towed to Rossi GMC in Washington, NJ and they diagnosed the problem as a bad Electronic Brake Control Module and Motor. Then I was advised by their service department that no parts were available because of the General Motors strike and there was no date as to when the parts would be available. I asked if I could try to locate the parts myself and they agreed as long as they were genuine GM parts. After calling hundreds of GM/Chevy dealers I was able to locate one (1) EBCM at All American Chevrolet/Cadillac in Muncie, IN. After speaking with their parts department, they advised me that they have the part and they won't sell it to me over the phone, only in person. I live over 9 hours away from the dealer and this was not feasible. My complaint is this, although the ABS system in my truck was not functioning properly should the regular brake system still be working? If so, why is mine not. This is a HUGE safety concern considering if the ABS system were to fail at highway speeds this could cause a bad crash.

NHTSA ID

11551659

Incident

Sep 20, 2023

TCM has failed and no replacement available

NHTSA ID

11548158

Incident

Aug 24, 2023

Check engine light came on and vehicle began to have issues with transmission

NHTSA ID

11545974

Incident

Sep 18, 2023

Transmission Control Module I was at an intersection when the TCM malfunctioned halfway through and I lost all power to my motor. I was pulling a large trailer and cross traffic had to slam on brakes to keep from hitting me. My truck will not move faster that a few miles an hour now that it is in limp mode. I am a police officer and I had an onboard diagnostic tool that showed that there was no communication to the TCM. Stabilitrack warning lamp and check engine light are now on. It all happened at once no warning.

NHTSA ID

11543326

Incident

Sep 2, 2023

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.