RoadVitals

2026 GMC Sierra 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 16 NHTSA owner-reported complaints for the 2026 GMC Sierra 2500, most frequently naming the electrical, steering and tires & wheels categories. 1 safety recall has been issued covering this model year; and 178 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical628.6%
  • Steering419.0%
  • Tires & wheels29.5%
  • Brakes29.5%
  • Interior & seats14.8%
  • Powertrain (other)14.8%
  • Suspension14.8%
  • Visibility14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Feb 26, 2026
5,861 units potentially affected
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLCManufacturer number N252540430View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Nov 4, 2026

Driver’s side sun visor does not maintain its position. If placed in the half-way position for instance, it completely drops all the way down after a few minutes of driving creating a viewing hazard. Visor needs to constantly be repositioned which takes a hand off the wheel each time creating a safety hazard.

NHTSA ID
11775790
Incident
Nov 4, 2026
Driver assistance
Filed Oct 29, 2026

I am filing a formal safety complaint regarding my 2026 GMC Sierra 2500HD Duramax (VIN [XXX]; 32,607 miles). While driving at highway speeds with Adaptive Cruise Control engaged, the truck intermittently applies the brakes suddenly and forcefully with no vehicle, pedestrian, or obstruction apparent in the roadway. On some occasions it decelerates from my set cruising speed to nearly a complete stop without my braking input or warning. This creates an immediate risk of a rear-end collision, particularly in highway traffic. These events have occurred repeatedly. The brake rotors now exhibit warping or vibration, which I suspect may be related to the repeated severe braking; the cause has not been established. My previous 2025 GMC Sierra 2500HD Duramax experienced similar unexplained braking. I reported concerns but did not receive a satisfactory investigation and traded it at approximately 35,000 miles, believing the issue was isolated. The 2026 truck's behavior is worse. I purchased another GM truck without these features to maintain dependable transportation because I do not consider using Adaptive Cruise Control on this vehicle safe. I have located seven distinct online owner reports of similar unexpected braking in recent GMC Sierra and related Chevrolet Silverado trucks, including reported NHTSA complaint XXX; these reports have not been independently verified as the same defect. I request that NHTSA investigate potential false detection or unintended braking commands involving Adaptive Cruise Control and related systems on 2024–2026 GM trucks, obtain GM engineering and warranty records, and evaluate the risk to drivers and following traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11774398
Incident
Oct 1, 2026
Electrical
Filed Oct 29, 2026

The contact owns a 2026 GMC Sierra 2500. The contact stated that the audio system was inoperable, and the alarms, chimes, and rear cross-traffic alert chimes were inaudible. The contact stated that disconnecting and reconnecting the battery restored the audio system operation intermittently. The vehicle was taken to the dealer, where the radio control module, the amplifier and a software were replaced; however, the failure persisted. The dealer informed the contact that the failure was a software issue; however, the fix was unavailable, and the manufacturer stated that the vehicle was drivable. The manufacturer was notified of the failure by phone. The failure mileage was approximately 1,600.

NHTSA ID
11774385
Incident
Aug 6, 2026
Mileage
1,600 mi
ElectricalSteering
Filed Oct 26, 2026

My 2026 GMC Sierra AT4 HD intermittently has no power steering assistance when I start the vehicle, making it extremely difficult to steer. This occurs randomly, approximately once every one to two weeks, and has nearly caused me to hit another vehicle on multiple occasions. A few months ago, the dealership inspected the truck, performed a software update, and told me the issue should be resolved. However, the same problem occurred again after that service visit. I contacted the dealership and requested another service appointment and a loaner vehicle because I need transportation to work. I was told there is a waiting list for loaners. GMC customer service has opened a case and is contacting the dealership to help arrange service sooner. The steering issue remains unresolved, and I am concerned it could cause a collision.

NHTSA ID
11773709
Incident
Jun 9, 2026
Electrical
Filed Oct 20, 2026

Vehicle experienced a complete loss of audio, to include warning chimes, bluetooth audio, radio, and blinker on/off notification warning. This can be a serious issue because without hearing the click notification That your blinker is on, another vehicle may think you are turning and pull out in front of you, possibly causing a serious crash

NHTSA ID
11772532
Incident
Oct 20, 2026
Filed Oct 19, 2026

While driving, the vehicle audio system intermittently loses all sound for approximately 1-2 seconds. During the audio loss, entertainment audio, turn-signal click sounds, and vehicle warning chimes all disappear simultaneously and then return. Vehicle is currently running infotainment software version 662.11. Issue occurs while driving and has happened multiple times. Concern is that loss of warning chimes and turn-signal sounds may reduce driver awareness of safety-related notifications. During complete audio loss (Blinkers, chines, etc), vehicle needs to be shut off for several minutes to recover audio loss.

NHTSA ID
11772037
Incident
Oct 19, 2026
Powertrain (other)
Filed Aug 30, 2026
Crash reported

Aug 14th, 9:49 pm - Vehicle was placed in park and driver got out. A few seconds later the vehicle started moving forward under its own power towards the driver who was now infront of vehicle walking foward away from vehicle. Passenger hopped over the driver seat to press on brake pedal to stop vehicle. At same time, driver turned around and noticed vehicle moving towards him. Passenger was able to stop vehicle but not before it ran off the driveway and into and over a recreational firepit area. Driver was on opposite side of this. Driver got in to vehicle, verified transmission was now fully engaged in Park, and reversed the vehicle off firepit area. Damage to both vehicle, and firepit ring and landscaping area. Security footage later confirmed vehicle was placed in park, brake lights went out, and vehicle remained stationary for approximately 3 to 5 seconds before driver exited vehicle. It was when driver shut door that vehicle then moved, as if the Parking pin did not engage or failed to stay engaged. Owner traded vehicle in with another dealer soon after, due to other ongoing issues involving the steering and brake system that had not been resolved. Approximately 11,580 miles on vehicle at the time of incident. No personal injuries reported.

NHTSA ID
11760712
Incident
Aug 14, 2026
BrakesSteeringSuspension
Filed Aug 6, 2026

Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.

NHTSA ID
11755350
Incident
Oct 25, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP6142

This Preliminary Information (PI) relays to dealer technicians to inspect the valve lifters during adjustment or repair for a rocker arm concern or an instance of low lift height.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIT6564

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT5909D

This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing161053.3
2025281051.7
20241084052.7
2023341047.8
2022453054.0
2021536162.4
2020809161.9
2019327060.0
2018355048.5
2017376053.2
2016596047.2
2015916162.7
2014302150.9
2013463146.7
2012313153.5
2011634149.2
2010105144.9
2009315148.9
2008633358.1
2007833355.5
2006663050.1
20051154050.5
20041434047.4
20031603048.7
20021344359.2
20011345259.5
2000483158.7
1999362050.8
1998153041.2
1997144047.5
1996000—
1995000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.